Username:    Password:    Remember Me?         

Ctd - Reverie World Studios Forums

Go Back   Reverie World Studios Forums > Dawn of Fantasy > Technical Support
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Display Modes
  #1  
Old 07-10-2013, 01:13 PM
Ashtaroph Ashtaroph is offline
Junior Member
 
Join Date: Jul 2013
Posts: 19
Ashtaroph has a default reputation
Default Ctd

Now i'm annoyed lol
Playing a quest and suddenly whooshhhhhhhhhhh CTD !!!
Did the same yesterday so came here, read the tech suggestions, ie changing file properties etc, btw am running game from Reverie download as Steam version froze to regularly, anyhow I digress, ]ve done everything that's recommended by these pages but still getting a CTD.
Logs attached, hope you can help because as it stands there's no point in playing


Log1.txt

Log2.txt

Log3.txt

Log4.txt

Log5.txt
Reply With Quote
  #2  
Old 07-11-2013, 10:41 AM
Ashtaroph Ashtaroph is offline
Junior Member
 
Join Date: Jul 2013
Posts: 19
Ashtaroph has a default reputation
Default

Quote:
Originally Posted by Ashtaroph View Post
Now i'm annoyed lol
Playing a quest and suddenly whooshhhhhhhhhhh CTD !!!
Did the same yesterday so came here, read the tech suggestions, ie changing file properties etc, btw am running game from Reverie download as Steam version froze to regularly, anyhow I digress, ]ve done everything that's recommended by these pages but still getting a CTD.
Logs attached, hope you can help because as it stands there's no point in playing


Attachment 3274

Attachment 3275

Attachment 3276

Attachment 3277

Attachment 3278


Hhhhhhmmmmm nothing from tech support yet, disappointing
Reply With Quote
  #3  
Old 07-11-2013, 12:41 PM
Hi11Zone's Avatar
Hi11Zone Hi11Zone is offline
Reverie World Studios - Community Manager
 
Join Date: Apr 2013
Posts: 812
Hi11Zone is a glorious beacon of lightHi11Zone is a glorious beacon of lightHi11Zone is a glorious beacon of lightHi11Zone is a glorious beacon of lightHi11Zone is a glorious beacon of light
Default

We are looking through your logs now, and seeing why your running into this problem, I will keep you updated.
__________________
Official DOF Live Stream:
http://www.twitch.tv/ReverieWorld
My Amazing Steam Group http://steamcommunity.com/groups/Hi11zonesGamingLounge
Reply With Quote
  #4  
Old 07-11-2013, 02:17 PM
Ashtaroph Ashtaroph is offline
Junior Member
 
Join Date: Jul 2013
Posts: 19
Ashtaroph has a default reputation
Default

Quote:
Originally Posted by Hi11Zone View Post
We are looking through your logs now, and seeing why your running into this problem, I will keep you updated.
Thankyou
Reply With Quote
  #5  
Old 07-13-2013, 06:09 AM
Brian Shingles's Avatar
Brian Shingles Brian Shingles is offline
Developer - Lua Coding
 
Join Date: Mar 2010
Location: Somewhere in England
Posts: 794
Brian Shingles is on a good road to success
Default

Only error I can see from your logs relates to InterfaceData.dat

If you delete that, the game will recreate the file and that might help with your crash issue.

1) Click on the organizer button in any folder. Select Folder and Search options. Go to view, and under Hidden Files and Folders, or Drives - click show hidden files.
2) Now navigate to C:/users/YOUR USERNAME/AppData/local/DoF/
3) In that file, locate and delete the file - InterfaceData.dat

You should also check if a copy of the file is in "C:\Program Files (x86)\Reverie World Studios\Dawn of Fantasy" or where you installed the game, and delete that too
Reply With Quote
  #6  
Old 07-13-2013, 08:57 AM
Ashtaroph Ashtaroph is offline
Junior Member
 
Join Date: Jul 2013
Posts: 19
Ashtaroph has a default reputation
Default

Quote:
Originally Posted by Brian Shingles View Post
Only error I can see from your logs relates to InterfaceData.dat

If you delete that, the game will recreate the file and that might help with your crash issue.

1) Click on the organizer button in any folder. Select Folder and Search options. Go to view, and under Hidden Files and Folders, or Drives - click show hidden files.
2) Now navigate to C:/users/YOUR USERNAME/AppData/local/DoF/
3) In that file, locate and delete the file - InterfaceData.dat

You should also check if a copy of the file is in "C:\Program Files (x86)\Reverie World Studios\Dawn of Fantasy" or where you installed the game, and delete that too
Thanks for the info, will do as suggested and let you know the result
Reply With Quote
  #7  
Old 07-13-2013, 04:42 PM
Hi11Zone's Avatar
Hi11Zone Hi11Zone is offline
Reverie World Studios - Community Manager
 
Join Date: Apr 2013
Posts: 812
Hi11Zone is a glorious beacon of lightHi11Zone is a glorious beacon of lightHi11Zone is a glorious beacon of lightHi11Zone is a glorious beacon of lightHi11Zone is a glorious beacon of light
Default

Everything work after what Brian suggested? Please let us know!
__________________
Official DOF Live Stream:
http://www.twitch.tv/ReverieWorld
My Amazing Steam Group http://steamcommunity.com/groups/Hi11zonesGamingLounge
Reply With Quote
  #8  
Old 07-15-2013, 01:41 PM
Ashtaroph Ashtaroph is offline
Junior Member
 
Join Date: Jul 2013
Posts: 19
Ashtaroph has a default reputation
Default

Quote:
Originally Posted by Hi11Zone View Post
Everything work after what Brian suggested? Please let us know!
Ahhhhhhhhhhhhhhhh logs to follow, finished quest then as end quest screen was loading it CTD'd
Reply With Quote
  #9  
Old 07-16-2013, 12:04 PM
Ashtaroph Ashtaroph is offline
Junior Member
 
Join Date: Jul 2013
Posts: 19
Ashtaroph has a default reputation
Default

Quote:
Originally Posted by Ashtaroph View Post
Ahhhhhhhhhhhhhhhh logs to follow, finished quest then as end quest screen was loading it CTD'd
Logs for last nights CTD
Attached Files
File Type: txt Log1.txt (46.7 KB, 1 views)
File Type: txt Log2.txt (28.7 KB, 1 views)
File Type: txt Log3.txt (40.3 KB, 1 views)
File Type: txt Log5.txt (36.7 KB, 1 views)
Reply With Quote
  #10  
Old 07-18-2013, 10:51 AM
Ashtaroph Ashtaroph is offline
Junior Member
 
Join Date: Jul 2013
Posts: 19
Ashtaroph has a default reputation
Default

Quote:
Originally Posted by Ashtaroph View Post
Logs for last nights CTD

HoHummmmmm getting bored waiting now, have you ever seen a game and thought "yessssssss finally, I been waiting for this for ages" you pay good money for it, you download it, and then IT CRASHS, you contact tech support, you get a reply, you try the suggestions, it still CRASHS you let tech support know because after all you were asked to let them know if there fix worked, btw in case you haven't understood yet, it still flipping CRASHS, I've attached logs as asked, surely even a cursory acknowledgement wouldn't take long, even to say sorry Ashtaroph, we're look at your logs asap, but no, its been 2 days and nothing, nada, zilch ! I have paid for a game I cant play.
Sorry to rant but as you may have gathered i'm not to happy right now !!
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump


All times are GMT -6. The time now is 06:34 PM.

ESRB Rated T
US/CANADA
PEGI 16
EUROPE
USK 16
GERMANY

privacy policy   |   Copyright © Reverie World Studios INC.

Dawn of Fantasy and Reverie World Studios are trademarks of Reverie World Studios, Inc. Developed by Reverie World Studios, inc. All Rights Reserved. All other trademarks are property of their respective owners.
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.