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  #1  
Old 06-20-2013, 12:39 PM
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Konstantin Fomenko Konstantin Fomenko is offline
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Default Connection Issues Explained

We had a few reports of players getting "Connection to the City Failed" or "Connection Timed Out" errors - and as much as we hate to admit it - our server has hit a temporary limit - that we are working on increasing right now.

Meanwhile you still should be able to login - just try it a few times, and wait about 30 seconds after each try. The afternoon player rush should end in about 3 hours and you should be able to get online with no problems.

We have a fix for this ready, but unfortunately it would require us to restart the server, and we can`t really do it yet - as so many players would complain about 5 minutes downtime... We do plan to do this sometime during late night once there are less players online.

Please accept our apologies for the inconvenience. And thanks for all the support guys! We are glad to see thousands of you enjoying the game - and I guess this is just one of these "pleasant" issues - we just never imagined so many players enjoying DoF: Kingdom Wars.
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Old 06-20-2013, 01:00 PM
Crunchynut Crunchynut is offline
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lol, loving it.

Nice to know so many are playing :)
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  #3  
Old 06-20-2013, 01:33 PM
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Wilffio Wilffio is offline
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Quote:
Originally Posted by Crunchynut View Post
lol, loving it.

Nice to know so many are playing :)
i agree :)
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Old 06-20-2013, 03:00 PM
Barudar Barudar is offline
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agreed, this may suck right now, but I'm glad to see the game does have a good amount of people playing!
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Old 06-20-2013, 04:27 PM
Sgtonearm Sgtonearm is offline
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just bought it, thought it was me, glad to see it wasnt. Guess ill play single player for a while! learn the game some!
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  #6  
Old 06-20-2013, 05:24 PM
Irkala Irkala is offline
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Nice to know it wasn't just me but on the other hand, I've been trying for 5 hours now...
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  #7  
Old 06-20-2013, 05:31 PM
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Konstantin Fomenko Konstantin Fomenko is offline
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Update on the issue - we will have this resolved at 2am tonight.
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  #8  
Old 06-21-2013, 12:39 AM
dlkhalo dlkhalo is offline
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I'm loving your game and I thought it was just me. Thank you for making such a great game and caring about your players enough to post an explanation
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  #9  
Old 06-21-2013, 04:21 AM
crazyb0b crazyb0b is offline
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Quote:
Originally Posted by Konstantin Fomenko View Post
We had a few reports of players getting "Connection to the City Failed" or "Connection Timed Out" errors - and as much as we hate to admit it - our server has hit a temporary limit - that we are working on increasing right now.

Meanwhile you still should be able to login - just try it a few times, and wait about 30 seconds after each try. The afternoon player rush should end in about 3 hours and you should be able to get online with no problems.

We have a fix for this ready, but unfortunately it would require us to restart the server, and we can`t really do it yet - as so many players would complain about 5 minutes downtime... We do plan to do this sometime during late night once there are less players online.

Please accept our apologies for the inconvenience. And thanks for all the support guys! We are glad to see thousands of you enjoying the game - and I guess this is just one of these "pleasant" issues - we just never imagined so many players enjoying DoF: Kingdom Wars.

It is awesome that you guys are so honest and open about what was happening. I think this is one of the first times I have seen what with a gaming company. Kudos to you guys, and congrats on the large boost in population.
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  #10  
Old 06-21-2013, 11:40 AM
GiGi GiGi is offline
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Default Will not connect to the server

Hi there, I'm not getting the "Connection to the City Failed" or "Connection Timed Out" errors BUT it will not allow me to connect to the server at ALL. I have turned off the firewall and my internet connectivity is working properly.
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