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  #11  
Old 04-28-2013, 10:48 PM
SmokiththeeHerb SmokiththeeHerb is offline
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How do I get a refund on this game?
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  #12  
Old 04-29-2013, 05:16 AM
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ZvonimirG ZvonimirG is offline
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Quote:
Originally Posted by SmokiththeeHerb View Post
Why do you keep merging my posts? So people have less of a chance to read them? Please do not mess with my posts, its for the community and your own sake for them to be available for others to read and see whats really going on. What is a log.txt file, and where can it be found?
log.txt files can be found in your game folder. There's no need to convert them or anything like that, you just have to attach them to your post/thread.

I'm sorry for the issues, but DEVs are working on them and fixing them on daily basis.

About refund - try to contact support@reverieworld.com

P.S. I have merged all your threads to just one so it would be easier for DEVs and you to track issues/solution.
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  #13  
Old 04-29-2013, 09:05 AM
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Brian Shingles Brian Shingles is offline
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Sorry you feel overlooked. We are a small team and try to answer as many posts as we can but some posts still slip through the cracks. I see from your post history that we did respond to one of your posts, 2 others were answered by another player and only 1 (about wheat) was not answered.

There are several possible solutions for crash issues that might also help with your coop and other issues posted here.

Logs are files that record some information about your game session, including errors. Information on finding and attaching logs can be found here.

As for a refund, you would need to contact the retailer you purchased the game from. If you purchased directly from our website, you can email support@reverieworld.com
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