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  #1  
Old 01-20-2012, 12:27 PM
amarado1 amarado1 is offline
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Default Lost everything

What happened, I lost all units, everything, all buildings, palisade, and stone wall, 4 dragons...I want my city and units back, or my money back
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  #2  
Old 01-20-2012, 12:37 PM
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Konstantin Fomenko Konstantin Fomenko is offline
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Hello,

There is one bug like that - 1/500 Army vs Town battles causes everything to reset. We only had few instances of this bug EVER - and sorry that you got effected by this.

Please tell me your in-game username, and town where the stuff was lost. Also if you can please describe how much stuff did you have - what region your town was, how many buildings, walls, armies, units you had - and we`ll restore everything from the server back-up right now.
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  #3  
Old 01-20-2012, 02:29 PM
amarado1 amarado1 is offline
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i cant remember what i had, approximately 15 worker unit, 10 dwarwen miners, 2 hunter dragons, 2 green dragons, 5-6 sword units, 3-4 maceman units, 5 dwarven riflemen units, 2-3 crossbow units, 7-8 archers, 1 battler,1 dw axemen, 1 battering ram, 1 1 level palisade wall, 2 level stone wall, 5-6 horse carts, archery range, baracks, 4 town plot upgrade, maximum houses, blacksmith, market, barn, and 4 mills


spicullus is my username, and the cities name is scalabil
region Rollingplain

Thank you for you fast response!
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  #4  
Old 01-20-2012, 03:33 PM
dtorkler dtorkler is offline
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I have the same problem, after an attack with sync error, I lost everything.

My username is dtorkler, my city name is Dol Amarth.
Region is Southmount.

Thank you
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  #5  
Old 01-20-2012, 04:30 PM
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Konstantin Fomenko Konstantin Fomenko is offline
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@ Dtorkler - we have your back from 3 days ago - on the 16th. Would you like us to restore your Dol Amarth town to that date? And of-course I`ll include a lot of bonus codes for you in a Private Message.

@ amarado1 - we don`t have a back-up for your town (our server only capable of taking back-ups during patches). There are two ways we can go about this - I can either send you a dozen of Bonus Codes in all categories right now which will allow you to rebuild and get everything you lost in an hour of work or so. Or we can try to recreate your town to the best of our ability - again with everything you lost present on your homeland. This will take us 2-3 hours.


As soon as you guys reply we`ll proceed. And please don`t let this ruin your Dawn of Fantasy experience that much. This bug is so extremely rare you are almost guaranteed not to run into this again. We do get a player or two reporting this few times per month, but this is a tiny % out of entire player population.
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Old 01-20-2012, 04:40 PM
dtorkler dtorkler is offline
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That backup is ok, thank you and thanks for the bonus codes.
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  #7  
Old 01-20-2012, 04:44 PM
amarado1 amarado1 is offline
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I need to study right now, and if it not a hard work you need to rebuild my town do it, whatever you like, thank you
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  #8  
Old 01-20-2012, 09:11 PM
Neinth Neinth is offline
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Kon was reading this,realized I have a logfile,randam,and game dump where this happened to me,let me know if you want,may help fix it.
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  #9  
Old 01-21-2012, 04:11 AM
amarado1 amarado1 is offline
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still nothing of my town ?
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  #10  
Old 01-21-2012, 07:28 AM
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amarado1, we are working on your town it should be ready in an hour or so.
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