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Old 10-01-2011, 12:01 PM
Safey18 Safey18 is offline
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Default Can someone explain?

So I really do like the game and the people making it but things like this do annoy me. The game has been advertised as being 29.99USD since I can first remember a price being announced.


Heres really what you need to see "Dawn of Fantasy, is now available for pre-orders! Available at the low price of $29.99 USD". Yet when I purchase the game I get charged 29.99 Euros and it actually costs around $44 USD. Now I'm not one to cry over $14 but it just seems quite deceitful to do this. Any explanation?
Old 10-01-2011, 12:48 PM
Dragontooth Dragontooth is offline
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I have the exact same question. The web site, where it says "Buy Now," clearly said the price was $29.99, yet I was charged in euros. Whether intentional or not, it amounts to false advertising.
Old 10-01-2011, 01:03 PM
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Yeah my understanding of this problem is that it's the site handling the orders which RWS has no control over.
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Old 10-01-2011, 01:34 PM
Vostroyan1 Vostroyan1 is offline
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I was charged 25 euros. Which I think is a little above 30 dollars, but not that much. I'm on eastern coast of U.S
Old 10-01-2011, 02:18 PM
Grimreefer Grimreefer is offline
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Same issue, but from the UK, advertised as £19.99, charged 29.99 Euros, which is significantly more expensive. Roughly £6 extra. Charged a higher rate of VAT as well, so that is an additional problem.
Old 10-01-2011, 02:31 PM
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Jarno Montonen Jarno Montonen is offline
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Hey, just letting you know that we hear you, and this is obviously not how it should go. Atleast you should know wheter you're paying 29€ or 29$. I'll ask Konstantin to look at this.

Just to confirm. All of you bought from ?

Really sorry for this!

Last edited by Jarno Montonen : 10-01-2011 at 02:34 PM.
Old 10-01-2011, 02:55 PM
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Konstantin Fomenko Konstantin Fomenko is offline
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Edited with Updated Information

We`ve checked with publisher - and the game is priced at 29.99 Euro, 25 Pounds, or around 40$ US. And this is how it`s suppose to be.

Last edited by Konstantin Fomenko : 10-03-2011 at 04:14 PM.
Old 10-01-2011, 03:11 PM
Onomas Onomas is offline
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So how much is the game from you guys then? 29.99 USD? I live in the USA and was charged a VAT tax also. THought this was just a European tax?

25 and some change for the game
5 for the vat tax
30 euros roughly

Not a lot of extra money, but if overcharged will the customers get a refund for the extra or justbest not to think on it?
Old 10-01-2011, 03:13 PM
SurfNinja SurfNinja is offline
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so the game is advertised as $29.99, but when clicking buy it converts to 29.99 Euro
by the time the currency translation came in, it came in as $41.93 (I purchased using paypal)
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Old 10-01-2011, 05:03 PM
woody8917 woody8917 is offline
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hmm just noticed this (b/c of this post) i re-checked the email and i was hit for 25.08 Euro. well i guess we will all see whats what on monday.
dang forgot the most important info to give about this, im in the US.

Last edited by woody8917 : 10-01-2011 at 05:22 PM.

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