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Old 05-03-2013, 02:22 AM
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Default TECHNICAL ISSUES - KNOWLEDGE BASE. Read this before posting!

Hello, DoF players!

Just to make it easier for you to fix common problems, i have created this thread with simple solutions for some issues. So, before making new thread about your problem/issue, please try mentioned solutions. Also, remember that simple relogging can fix most of glitches, so try that first.

If this guide doesn't help - please make a new post in this forum, or email support@reverieworld.com

Before trying anything else please try this
Re-Validating game files on Steam may often fix start-up issues as well as help player who are experience frequents crashes and other bugs
1) Open Steam find DoF in the Library
2) Right click on DoF, and go to Game Properties
3) In Game properties click on Local Files, and select Re-validate game files.


I have lost unit/army/resource because of a bug/glitch/crash
1) Contact game moderator (ingame or on forums)
2) Tell him what exactly did you lose and how, with a rough estimate of lost units value
3) GM will give you refund


Game Crashes on Startup on First Run
If you are getting a crash the first time you are starting DoF, please follow these steps
1) make sure you restart the computer before playing - if you haven`t this could cause that.
2) Disable Anti Virus and Firewall - and if that works set DoF.exe and or Mithrill.dll as exception
3) Try installing C runtime libraries. http://www.microsoft.com/en-us/downl...s.aspx?id=5555
4) Try getting the latest .Net Framework For Desktop - http://www.microsoft.com/net/download
5) Uninstall the game on Steam (delete local files), and re-download
6) Set Administrative Permissions
-Go to your steam directory ex: C:\Program Files (x86)\Steam\steamapps\common\Dawn of Fantasy
-Alter the properties of Dof.exe
-Compatibility Tab Check "Run this program as an administrator" and also check compatibility mode for "Windows 7"
-If you get Microsoft Visual c++ error box, do not close it - just play and ignore the error


I played fine, but now it crashes on startup
To fix this you would need to delete the Local Saved Data File
1) Click on the organizer button in any folder. And select Folder and Search options. Go to view, and under Hidden Files and Folders, or Drives - click show hidden files.
2) Now navigate to C:/users/YOUR USERNAME/AppData/local/DoF/
3) In that file, locate and delete file called local_saved_data


Kingdom Wars always crashes
To fix this you would need to either set correct Admin permissions, or set a certain folder to be NOT read-only.
1) Click on the organizer button in any folder. And select Folder and Search options. Go to view, and under Hidden Files and Folders, or Drives - click show hidden files.
2) Now navigate to C:/users/YOUR USERNAME/AppData/local/DoF/, Right click on the DoF folder, and select Properties
3) Un-click Read-Only, and click Apply. Select to all folders and sub-folders when prompted.
4) Set Administrative Permissions
-Go to your steam directory ex: C:\Program Files (x86)\Steam\steamapps\common\Dawn of Fantasy, right click on DoF.exe and go to Properties
-Compatibility Tab Check "Run this program as an administrator" and also check compatibility mode for "Windows 7"
-If you get Microsoft Visual c++ error box, do not close it - just play and ignore the error


Mouse Doesn't work in-game
1) Go to Windows Control Panel, look up Font and Icon size options
2) Setting icons/fonts to medium size
3) If that doesn't work - you might need to restart your computer
4) If you have a fancy mouse with it's own acceleration software - try disabling it


Online Kingdoms Registration issues
1) Copy Paste your CD key, using Cntrl + V command. Note you might need to hit the keys twice for it to work
2) Disable Anti Virus and Firewall - and if that works set DoF.exe and or Mithrill.dll as exception
3) If you get error - the key must be 25 or 29 characters long - check the key, try entering it again and again, sometimes it might take couple of tries
4) If you get error - CD key already in Use - please contact support@reverieworld.com and let them know there is an issue with your CD key.


Online Kingdoms says you need to Patch the game
1) Right click on Dawn of Fantasy name in your Steam library, and select Properties
2) Switch to Updates tab, and select - Always keep this game up to date
3) Wait a minute, or if game didn`t update, restart steam (completely shut it down and start it again)
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