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Old 04-23-2013, 01:35 AM
Telaranrhiod Telaranrhiod is offline
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Default Didn't receive recruit a friend bonus?

I recently recruited another person to play this game with the Invite a friend in-game. I didn't receive the Frost Dragon or gold at all. Anyone else have the same issue?

The person I invited also put me in as the referrer if that helps.
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  #2  
Old 04-23-2013, 01:44 AM
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Brian Shingles Brian Shingles is offline
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The email with the code sometimes goes into Junk or Spam, please check there and mark the email as Safe if you find it. The email might also take a few hours to arrive.

If you are unable to find the email, send an email to support@reverieworld.com with the details of who added you as the Referrer and we'll sort it out.
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Old 04-23-2013, 01:49 AM
Telaranrhiod Telaranrhiod is offline
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Thanks so much I will wait for a couple of hours and see if it comes through hehe.

I love how quick you got back to me Very good customer service guys! Keep up the good work.
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Old 04-23-2013, 09:40 AM
Telaranrhiod Telaranrhiod is offline
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Patience is a virtue! It came through in my Junk folder just like you said. Thanks again Brian, very impressed by Reverie! It's the small things like good Customer service that mean so much.
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Old 04-24-2013, 06:49 AM
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Brian Shingles Brian Shingles is offline
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Thanks for your kind words and I'm glad the code came through.

We do pride ourselves on being able to respond to most issues or requests within a day, although for some reason some people get annoyed if we don't respond within a couple of hours.
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