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Old 04-21-2013, 11:29 AM
Bromel Bromel is offline
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Join Date: Apr 2013
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Default City Completly Reset? !!

Logged on today to my online kingdom played as per normal for bout 10 mins, got attacked at my home city and when I accepted to defend when it loaded into the city, the entire city was reset as if I just started playing!! WTF.. I had every upgrade, every plot filled, Stone walls interior and exterior and now there is nothing !! Not even a single house or mill. Completely Reset. I understand games have glitches here and there but this is unacceptable. I enjoyed this game right up until this point. Now I'm just disgusted. I see I'm not the only one that has had this problem. Good to know its not on my end, and its the game. If there isn't a way to roll back my city to where it was, then where to I go for a refund? There is no way I'm sinking all those hours back into this game just to have this happen again. Vandenberg11c@hotmail.com with any thoughts... This should probably be moved to Bug Reports

-Bromel

Last edited by Bromel : 04-21-2013 at 11:54 AM.
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Old 04-21-2013, 02:51 PM
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Brian Shingles Brian Shingles is offline
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Default

Bromel, we can help you get your city back up and running quickly. I'll email you the details shortly.

This issue is somewhat rare and we haven't been able to reproduce it, but we'd still like to fix it. Would you please post your logs or email them to support@reverieworld.com?
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