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Old 10-03-2011, 05:27 AM
Jarno Montonen's Avatar
Jarno Montonen Jarno Montonen is offline
Reverie World Studios - Lead Gameplay Programmer
Join Date: Jun 2010
Location: Jyväskylä, Finland
Posts: 180
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Default Having trouble installing/starting DoF? Lost your CD Key or password?

Welcome to Dawn of Fantasy. If you are having issues with starting the game - be it installation, lost CD key or other reasons - we hope bellow guide will solve all your problems. However, if you still having issues please don`t hesitate to contact our friendly support staff here - Keep in mind service is exceptionally great on weekdays, but not so much on weekends and holidays Also please feel free to reply here, and we`ll try to fix your problem asap.
Returning to the game and lost your CD key? Forgotten your username/password?
Purchased DVD copy of the game, and CD key is not working?
Stupid updated will not work! This only applies to these who have non Steam version of the game
  • Make sure you're starting the game in Administrator Mode. You can do this by simply right clicking on the icon on your desktop and clicking "Run as Admin." Alternatively, you can right click it, go to the PROPERTIES > COMPATIBILITY and press "Run as Admin by default" near the bottom, this'll save you the hassle of having to right click it every time you want to start the game.
  • A lot of people have problems because they dont have Microsoft .NET Framework, which this game apparently needs in order to run. You can get the latest version for free here:

My mouse is acting funny! Should I get a cat?
  • If you're having problems with your mouse cursor, such as it freezing whenever you move your mouse or just mouse lag in general, try to lower your font size/resolution. This seems to work for some people, DoF supports up to 1920x1080 resolution at most, so anything above that will cause problems.

Last edited by Konstantin Fomenko : 03-31-2013 at 11:39 AM.
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