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Old 09-30-2011, 12:47 PM
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Konstantin Fomenko Konstantin Fomenko is offline
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Default DoF CD Key Help - All the information you need.

Dear new Players - we have seen some reports on various issues with entering your CD key during installation and Online Kingdom registration. We want to address all the issues and help you start playing the game. Please read the rest of this news story for a solution. If solutions included in this post don`t work for you please reply here describing your problem in our staff will try to help you.

Last edited by Konstantin Fomenko : 09-30-2011 at 12:50 PM.
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Old 09-30-2011, 12:50 PM
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1) For these who purchased DVD boxed copy of the game
We have to apologize as there was a minor problem down the manufacturing chain, and the first 10,000 boxes got printed with CD key displayed in the wrong format. However - this is a minor issue, and it`s really easy to install the game.

The CD key you get with the Dawn of Fantasy DVD Box copy is in 6-5-5-5-4 format
For example: 123456-12345-12345-12345-1234 or ABCDEF-GHIJK-LMNOP-QRSTU-VWXY

However, for the installer you need to enter your key in 5-5-5-5-5 format. Basically you are just switching - characters
12345-61234-51234-51234-51234 or ABCDE-FGHIJ-KLMNO-PQRST-UVWXY

We suggest writing down your key on paper in this new format to make it easier to enter. Once you are done reenter it on the installer screen

Here`s a picture:




2) Confusing 0 (zero) and O (capital o) in the CD Key
We have seen numerous reports of players not sure if their CD Key includes an 0 (zero) or O (capital letter o). This could be a problem both when entering your CD key in the install and when registering in the online Kingdom.

This again only effects players with Boxed copy of the game, as these who purchased a digital copy of the game can just copy and paste.

Solution is to try entering the key first with capital Os and if that doesn`t work, change them to 0s. And other way around.

Keep in mind though it`s actually not hard do distinguish O and 0. Letter O is more round, while Zero 0 is narrower.


3) Upper Key characters ONLY
We`ve noticed a large number of users are typing in their CD keys with lower case characters! This doesn`t work:) Use capital letters only! So instead of a1b2c it should be A1B2C


4) Online Kingdom Registration
We often hear from players who are having trouble entering their CD key inside the game`s Online Kingdom - New Account registration menu, and get Error message: "CD key must be 25 characters in length"

From what we could find through our logs - most players simply enter their CD key wrong. What we recommend doing, is minimize the game (Alt-Tab), and type in your key in NotePad, MS Word or other program. Then copy the key (Ctrl + C), open the game and Paste (Ctrl +V) in the CD Key field.


5) You played Beta before. Now installing Retail version - and get an error
If you have played the beta of the game, and now when you try to install the game it says: Your key has expired, you`ll need another solution.
All the details for you can be found in this pot: http://www.reverieworld.com/forums/s...ead.php?t=4157


6) Online Kingdom - "CD Key Already in Use"
If you get this issue, please send an email to support@reverieworld.com. Inside your email include:
-the CD key (it`s safe with us :p)
-the username you were trying to register with
-Location you bought the game (just company name like Nex Way or Game Stop e.t.c)
And we`ll investigate this as soon as possible, and fix this so that you can register.


7) You have tried everything, but still can`t get your key to work
Please send an email to support@reverieworld.com. Inside your email include:
- the CD key (it`s safe with us :p)
- where you bought the game (just company name like Nex Way or Game Stop e.t.c)
And we`ll investigate this as soon as possible, and fix this so that you can register.





If you encounter any other problems please post here and we'll try to help you!
Attached Images
File Type: jpg CD KEY.jpg (219.4 KB, 2856 views)

Last edited by Konstantin Fomenko : 03-31-2013 at 11:28 AM.
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Old 09-30-2011, 01:07 PM
Skrag_the_Slaughter Skrag_the_Slaughter is offline
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Default CD Key Problem

I have tried all the above and uninstalled and reinstalled the game 5 times now and the game is still not working each time it tells me that the time limit for the cd key is over and that i need to register the game before i can play the game.

How can i fix this?
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Old 09-30-2011, 01:12 PM
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I`ve updated the post, adding solution to your problem.

Please confirm that you`ve played the beta before? And that this solution works for you.
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Old 09-30-2011, 01:33 PM
zilong zilong is offline
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Online Kingdom Registration
We often hear from players who are having trouble entering their CD key inside the game`s Online Kingdom - New Account registration menu, and get Error message: "CD key must be 25 characters in length"

From what we could find through our logs - most players simply enter their CD key wrong. What we recommend doing, is minimize the game (Alt-Tab), and type in your key in NotePad, MS Word or other program. Then copy the key (Cntrl + C), open the game and Paste (Cntrl +V) in the CD Key field.

-----------------------------------------------------------------------------------------------------------------------
it wasnt an Error that I was getting it was saying that Client Key is already in use when putting client key in new account menue
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Old 09-30-2011, 01:37 PM
Mordokar Mordokar is offline
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I hve the same problem. I got over the expired key etc issue. Just to see when i want to make an account that it states: The key is already in use.
i Tried to recover password and username but no mail yet since 14 hours.

help would be really welcome.
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Old 09-30-2011, 01:50 PM
zilong zilong is offline
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Quote:
Originally Posted by Mordokar View Post
I hve the same problem. I got over the expired key etc issue. Just to see when i want to make an account that it states: The key is already in use.
i Tried to recover password and username but no mail yet since 14 hours.

help would be really welcome.
yep same problem for me, I spamed them for recovering password and username but I dont think that was the problem seeing is that I couldnt create an account anyways, I wound up canceling my order for game thats how frustrated I got, I would be happy to order the game but I would not want this problem again, I would need a guarentee on that.
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  #8  
Old 09-30-2011, 02:09 PM
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Konstantin Fomenko Konstantin Fomenko is offline
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Ok guys I added a solution.
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  #9  
Old 09-30-2011, 03:46 PM
CraiX CraiX is offline
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Hi, today I've bought Dawn of Fantasy, I've entered the code correctly .. But there is always a message after I entered the code: The Time period for this CD key is over
?!?!?! Help me please ......
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Old 09-30-2011, 03:53 PM
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Konstantin Fomenko Konstantin Fomenko is offline
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CraiX,

please check the first post, under You played Beta before. Now installing Retail version - and get an error
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