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#1
09-28-2011, 08:51 PM
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Stability Issues such as Crashes (CTD), permanent freezing, black screen, etc.
Report any stability issues ranging from Crashes (CTD), permanent freezing, black screen, game not launching or crashing during launch here.
Make sure to provide:
__________________
QA Tech Lead Media Team Lead ~Reverie World Studios 
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#2
10-02-2011, 08:11 AM
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Last night, i got DCed, i think it was just as i got a pvp game up, anyway, thats not the real problem about it.
The thing is, that every time i try to connect now, is that i get this error "raknet peer failed to start SOCKET_PORT_ALREADY_IN_USE" been like this for about 16 hours, (only tried once yesterday before i went to bed, and once now, before reporting it) I dont really think my systemspeccs will matter here, and i might have put the post on the wrong place, would love to get a fix soon so i can get back to playing.
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#3
10-02-2011, 08:19 PM
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Didnt't crash once yesterday but doing it all day today. Screen goes black and load noise from head phones at random times at my home base. Forums won't let me post a attachment of the DxDiag and its to long to paste. Here is part of it at least.
------------------ System Information ------------------ Time of this report: 10/2/2011, 21:04:38 Machine name: BUGBYTE-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.110622-1503) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Inspiron 560 BIOS: Default System BIOS Processor: Pentium(R) Dual-Core CPU E5800 @ 3.20GHz (2 CPUs), ~3.2GHz Memory: 3072MB RAM Available OS Memory: 3070MB RAM Page File: 1339MB used, 4800MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7600.16385 32bit Unicode
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#5
10-03-2011, 03:58 AM
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Quote:
Hope this helps!
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#6
10-03-2011, 04:08 AM
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Hi,
my game crash after i log in choose my city and after that loading screen i got this error:  i played this game now 4-5hours, and finished the quest "kill your neightbour" or someting like this. I cleaned the city and i go back to the world map and dann i got this crash the first time, and since this i got this error after the loading screen to my city, too. edit: i get this error only at my first city here my dxdiag in short version Code:
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System Information
------------------
Time of this report: 10/3/2011, 11:46:59
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.110622-1503)
Language: German (Regional Setting: German)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: X58A-UD3R
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz (8 CPUs), ~3.1GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 2269MB used, 14109MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
---------------
Display Devices
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Card name: NVIDIA GeForce GTX 470
Manufacturer: NVIDIA
Chip type: GeForce GTX 470
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_06CD&SUBSYS_34F51458&REV_A3
Display Memory: 4064 MB
Dedicated Memory: 1248 MB
Shared Memory: 2815 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: SyncMaster XL2370(Digital)
Monitor Model: SyncMaster
Monitor Id: SAM05C4
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.8538 (English)
Driver Version: 8.17.12.8538
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/23/2011 00:41:00, 15688512 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-458D-11CF-B256-F9141DC2C535}
Vendor ID: 0x10DE
Device ID: 0x06CD
SubSys ID: 0x34F51458
Revision ID: 0x00A3
Driver Strong Name: oem4.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.12.8538:pci\ven_10de&dev_06cd
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Card name: NVIDIA GeForce GTX 470
Manufacturer: NVIDIA
Chip type: GeForce GTX 470
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_06CD&SUBSYS_34F51458&REV_A3
Display Memory: 4064 MB
Dedicated Memory: 1248 MB
Shared Memory: 2815 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: PnP-Monitor (Standard)
Monitor Model: 19XF8
Monitor Id: YAK0013
Native Mode: 1280 x 1024(p) (59.907Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.8538 (English)
Driver Version: 8.17.12.8538
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/23/2011 00:41:00, 15688512 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-458D-11CF-B256-F9141DC2C535}
Vendor ID: 0x10DE
Device ID: 0x06CD
SubSys ID: 0x34F51458
Revision ID: 0x00A3
Driver Strong Name: oem4.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.12.8538:pci\ven_10de&dev_06cd
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 412.5 GB
Total Space: 476.9 GB
File System: NTFS
Model: SAMSUNG HD501LJ
Drive: F:
Free Space: 157.0 GB
Total Space: 157.1 GB
File System: NTFS
Model: WDC WD1600YS-01SHB1
Drive: G:
Free Space: 472.2 GB
Total Space: 476.9 GB
File System: NTFS
Model: SAMSUNG HD501LJ
Drive: D:
Model: HL-DT-ST DVD-ROM GDRH20N
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (German), 7/14/2009 01:19:54, 147456 bytes
Drive: E:
Model: HL-DT-ST DVDRAM GH20NS10
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (German), 7/14/2009 01:19:54, 147456 bytes
---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
Last edited by Konstantin Fomenko : 10-03-2011 at 11:01 AM.
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#7
10-03-2011, 11:02 AM
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@ Derok,
Please tell me the following information so I could resolve this for you: 1) Your username in-game 2) The town name which is having the problem 3) In what slot is this town located in the Online Kingdoms menu Slot 1 Slot 2 Slot 3 Slot 4 We`ll take a look at your town, and 90% chance we can fix this for you. Meanwhile - you can PM me (Private Message forum function), with Subject Code: Bonus Code Compensation, and I`ll get you a Dragon bonus code to try and make up for your trouble.
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#8
10-03-2011, 02:17 PM
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Quote:
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#9
10-03-2011, 05:15 PM
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Think I found the isue with my crashes, the game is causing my video card to overheat. Here is the video cards spec from a Dxiag.
Code:
Card name: NVIDIA GeForce 9400 GT
Manufacturer: NVIDIA
Chip type: GeForce 9400 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0641&SUBSYS_0DD919F1&REV_A1
Display Memory: 2287 MB
Dedicated Memory: 1007 MB
Shared Memory: 1279 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HP S2031
Monitor Id: HWP2903
Native Mode: 1600 x 900(p) (60.000Hz)
Output Type: DVI
Monitor Name: Generic PnP Monitor
Monitor Model: PRIMA LCDTV
Monitor Id: PRI1600
Native Mode: 1920 x 1080(p) (59.991Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.8026 (English)
Driver Version: 8.17.12.8026
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/3/2011 06:50:00, 15064168 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4501-11CF-1B65-D52D1FC2C535}
Vendor ID: 0x10DE
Device ID: 0x0641
SubSys ID: 0x0DD919F1
Revision ID: 0x00A1
Driver Strong Name: oem35.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.12.8026:pci\ven_10de&dev_0641
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
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#10
10-04-2011, 01:00 PM
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Quote:
i still have this problem @Konstantin Fomenko please remove this bug, i want continue this game :-( Last edited by Derok : 10-04-2011 at 01:25 PM.
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