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  #1  
Old 01-24-2014, 12:40 PM
Jacques Jacques is offline
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Default Resources Disappearing

I can't find any sort of customer service for this game in the slightest... I basically loaded, when I had finished loading my towns capacity had randomly gone from 45k/54.4k capacity to around 13,000.

I hadn't clicked anything, I have no more upgrades than before and nothing that changed. The game just randomly decided to usurp my resources.
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  #2  
Old 01-24-2014, 12:46 PM
Reaver Reaver is offline
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I've also had this issue, and so has Willh8. The dev team has been made aware of it and so far the only options are to redownload the client (which might not fix it) or wait until next week when they patch it, until then just try to have fun without making units/building anything :P
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  #3  
Old 01-24-2014, 01:08 PM
Jacques Jacques is offline
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So you're saying this will continue to happen to me?

I've only played a few days and this is pretty crippling, one of the first rules of any MMO that's marketing itself as a completed product would be ensuring the security of the items someone has acquired in said game, that's probably the most important and foremost thing anyone expects.

(This being the only MMO I've ever played from a long list where this has actually happened, so it's pretty shocking). Having spent time gathering something for a purpose, having your game simply wipe it and getting given a pat on the shoulder is pretty unacceptable, especially since this game has no customer service at all (no, player based mods enticed to do the job with in game perks isn't a substitute).

This sort of bug is what I expect from the early warning rated games on Steam, that clearly state they aren't close to being a completed product so there could be some severe bugs. I could ask, why this game doesn't have the same warnings.

Last edited by Jacques : 01-24-2014 at 01:53 PM.
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  #4  
Old 01-24-2014, 05:06 PM
Konstantin Fomenko's Avatar
Konstantin Fomenko Konstantin Fomenko is offline
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Sorry to hear about this bad experience - to be honest first time I hear about this was today - seem to effect very small number of people, but still - this is truly a crippling bug.

Downloading the new client won`t help here.

Does it still happen after you log out to main menu, and log back in? Is this permanent or temporary? We`ll have this fixed for the patch coming up in a couple of days. But need more feedback.

@ Mods - if you know about this please add more details, somehow I missed this one.
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  #5  
Old 01-26-2014, 10:23 PM
Jacques Jacques is offline
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It seems to happen after I load from an instance, usually in NPC cities. It's happened to me three times now, two after exiting a successful siege (which isn't the best time for it to steal my food, wood, stone etc).

Or just interacting with a city, trade etc. I'll also note it doesn't seem to take my gold away, and leaves crowns also (I think).

The issue for me at least, seems to be there - as I'm finishing interacting with a city either from trade or siege. If there's specific information you need I can get you it the next time it happens, seems to happen to me fairly regularly so it shouldn't be an issue.

Last edited by Jacques : 01-26-2014 at 10:25 PM.
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  #6  
Old 01-27-2014, 11:48 AM
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Konstantin Fomenko Konstantin Fomenko is offline
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I can confirm we have a fix for this now - will be a part of the patch in the next 24 hours.
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  #7  
Old 02-03-2014, 12:22 PM
Ghandi92111 Ghandi92111 is offline
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Default Mines not regenerating

For 3 days now my town hasn't ad working mines, or food to gather. Mines start about 3oo/5000 when I log in, and quickly go to zero, and that is that. Someone said they are supposed to regenerate. On a side note, I've had 50/50 crowns turned in for about 3 days as well... Maybe make the sun go down and come back up over my kingdom please?
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Old 02-03-2014, 06:13 PM
Jacques Jacques is offline
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I went to your websites downloads, what are you even using to provide those downloads? I haven't had a 1 hour download on a file below 6GB since the days before fibre optics.

I'd just like to be linked or have someone explain how DoF qualifies as an MMO?

To me it seems to be an average game with multilayer options, it has bugs such as losing in game data which you then blame on a client/launcher, yet I have never played any MMO that has had such issues, since they store your data for you and clearly have adequate backups.

Even FPS games that have single player options with vast multilayer capability provide some sort of reliable data store. If you grind rank on a halo game, or prestige on a call of duty game, you can't simply log in the next day and see the game has suddenly stolen your progression.

EDIT: I really think someone needs to start providing more explanation in regards to these issues. I'm not sure how often people here have bothered to read patch notes and posts by community managers regarding issues that are causing a great deal of dissatisfaction, but I strongly recommend some of you do.

If there are any crippling or annoying issues that are ongoing, there will usually be some sort of post in order to update the community and assure them what steps are being taken in order to resolve them. Then later within the patch notes provided, errors and bugs that are of a more technical nature usually have a brief but precise description as to the resolution and sometimes cause of the issue.

This usually proves preferable to leaving cryptic responses and simply leaving those who are not highly versed in computer game programming in the dark.

An example would be this (there's huge updates on games like this, I realise)

http://fw-forum.perfectworld.com/sho...d.php?t=472511

"Improvements made to Patcher to alleviate issues with corrupted file pack error" - Note how the issue is specified in terms one can understand.

Last edited by Jacques : 02-03-2014 at 06:31 PM.
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