Username:    Password:    Remember Me?         

Lost units or resources to a crash or bug? Check here - Reverie World Studios Forums

Go Back   Reverie World Studios Forums > Dawn of Fantasy > Technical Support
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Display Modes
  #1  
Old 04-04-2013, 12:23 PM
Brian Shingles's Avatar
Brian Shingles Brian Shingles is online now
Developer - Lua Coding
 
Join Date: Mar 2010
Location: Somewhere in England
Posts: 813
Brian Shingles is on a good road to success
Lightbulb Lost units or resources to a crash or bug? Check here

If you've lost units or crowns due to a crash or a bug we can help you get them back or offer you compensation.

For some losses, the moderators (players in chat with [MOD] tag) can compensate you with resources or Crowns, so if you see them just let them know.

Otherwise email support@reverieworld.com with the details of what happened and what you lost, and we will investigate and sort it out for you.

Last edited by Brian Shingles : 04-07-2013 at 05:37 AM.
Reply With Quote
  #2  
Old 04-07-2013, 05:15 AM
lwillo1 lwillo1 is offline
Junior Member
 
Join Date: Apr 2013
Posts: 3
lwillo1 has a default reputation
Default

this has happened to me 4 times now. the latest one was yesterday where i lost my army which had a royal dragon in. im still awaiting compensation.
Reply With Quote
  #3  
Old 04-07-2013, 05:34 AM
Brian Shingles's Avatar
Brian Shingles Brian Shingles is online now
Developer - Lua Coding
 
Join Date: Mar 2010
Location: Somewhere in England
Posts: 813
Brian Shingles is on a good road to success
Default

Emails are checked daily. You should usually get a response within 24hours but it may take a little longer.

Alternatively, for a more immediate response, moderators (players in chat with [MOD] tag) can compensate you in-game by sending you Crowns.

Last edited by Brian Shingles : 04-07-2013 at 05:39 AM.
Reply With Quote
  #4  
Old 04-07-2013, 12:20 PM
tulio magno tulio magno is offline
Junior Member
 
Join Date: Sep 2011
Posts: 5
tulio magno has a default reputation
Default crowns lost

i have a 92 crowns and a play a coop mission,connection lost and i had a one crown... why???? i need my crowns.... I appreciate my crowns restore
Reply With Quote
  #5  
Old 04-07-2013, 02:11 PM
Reaper86 Reaper86 is offline
Junior Member
 
Join Date: Apr 2013
Posts: 5
Reaper86 has a default reputation
Default in a mission

I lost some units during a mission cause of a bug. i had finsih the mission noble traitor. When i was talking to the quest giver my commander got hurt and now have to do over the mission and lost units.

anyone else had this problem?
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump


All times are GMT -6. The time now is 08:49 AM.

ESRB Rated T
US/CANADA
PEGI 16
EUROPE
USK 16
GERMANY

privacy policy   |   Copyright © Reverie World Studios INC.

Dawn of Fantasy and Reverie World Studios are trademarks of Reverie World Studios, Inc. Developed by Reverie World Studios, inc. All Rights Reserved. All other trademarks are property of their respective owners.
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.