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Stability Issues such as Crashes (CTD), permanent freezing, black screen, etc. - Reverie World Studios Forums

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  #1  
Old 09-28-2011, 08:51 PM
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Danny Vink Danny Vink is offline
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Default Stability Issues such as Crashes (CTD), permanent freezing, black screen, etc.

Report any stability issues ranging from Crashes (CTD), permanent freezing, black screen, game not launching or crashing during launch here.


Make sure to provide:
  • Full system specs or preferably a DxDiag.
  • Which map the problem occurs on if applicable.
  • Exactly what you were doing when the problem occurred, moving a unit on the worldmap, ordering a unit to attack, switching a formation, etc.
  • Anything else you think might be important.
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  #2  
Old 10-02-2011, 08:11 AM
Oratory Oratory is offline
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Last night, i got DCed, i think it was just as i got a pvp game up, anyway, thats not the real problem about it.
The thing is, that every time i try to connect now, is that i get this error "raknet peer failed to start SOCKET_PORT_ALREADY_IN_USE" been like this for about 16 hours, (only tried once yesterday before i went to bed, and once now, before reporting it)

I dont really think my systemspeccs will matter here, and i might have put the post on the wrong place, would love to get a fix soon so i can get back to playing.
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  #3  
Old 10-02-2011, 08:19 PM
Magicmud83 Magicmud83 is offline
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Didnt't crash once yesterday but doing it all day today. Screen goes black and load noise from head phones at random times at my home base. Forums won't let me post a attachment of the DxDiag and its to long to paste. Here is part of it at least.

------------------
System Information
------------------
Time of this report: 10/2/2011, 21:04:38
Machine name: BUGBYTE-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.110622-1503)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 560
BIOS: Default System BIOS
Processor: Pentium(R) Dual-Core CPU E5800 @ 3.20GHz (2 CPUs), ~3.2GHz
Memory: 3072MB RAM
Available OS Memory: 3070MB RAM
Page File: 1339MB used, 4800MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
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  #4  
Old 10-03-2011, 12:49 AM
Oratory Oratory is offline
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Still got the same issue as posted above, would love to get a fix so i can get back to playing the game.

Edit

Accountname is the same as my forum name, if that information is needed.
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  #5  
Old 10-03-2011, 04:08 AM
Derok Derok is offline
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Hi,

my game crash after i log in choose my city and after that loading screen i got this error:



i played this game now 4-5hours, and finished the quest "kill your neightbour" or someting like this. I cleaned the city and i go back to the world map and dann i got this crash the first time, and since this i got this error after the loading screen to my city, too.

edit: i get this error only at my first city

here my dxdiag in short version
Code:
------------------
System Information
------------------
Time of this report: 10/3/2011, 11:46:59
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.110622-1503)
           Language: German (Regional Setting: German)
System Manufacturer: Gigabyte Technology Co., Ltd.
       System Model: X58A-UD3R
               BIOS: Award Modular BIOS v6.00PG
          Processor: Intel(R) Core(TM) i7 CPU         950  @ 3.07GHz (8 CPUs), ~3.1GHz
             Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
          Page File: 2269MB used, 14109MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 470
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 470
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_06CD&SUBSYS_34F51458&REV_A3
     Display Memory: 4064 MB
   Dedicated Memory: 1248 MB
      Shared Memory: 2815 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: SyncMaster XL2370(Digital)
      Monitor Model: SyncMaster
         Monitor Id: SAM05C4
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.8538 (English)
     Driver Version: 8.17.12.8538
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 9/23/2011 00:41:00, 15688512 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71E3E-458D-11CF-B256-F9141DC2C535}
          Vendor ID: 0x10DE
          Device ID: 0x06CD
          SubSys ID: 0x34F51458
        Revision ID: 0x00A3
 Driver Strong Name: oem4.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.12.8538:pci\ven_10de&dev_06cd
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

          Card name: NVIDIA GeForce GTX 470
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 470
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_06CD&SUBSYS_34F51458&REV_A3
     Display Memory: 4064 MB
   Dedicated Memory: 1248 MB
      Shared Memory: 2815 MB
       Current Mode: 1280 x 1024 (32 bit) (60Hz)
       Monitor Name: PnP-Monitor (Standard)
      Monitor Model: 19XF8
         Monitor Id: YAK0013
        Native Mode: 1280 x 1024(p) (59.907Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.8538 (English)
     Driver Version: 8.17.12.8538
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 9/23/2011 00:41:00, 15688512 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71E3E-458D-11CF-B256-F9141DC2C535}
          Vendor ID: 0x10DE
          Device ID: 0x06CD
          SubSys ID: 0x34F51458
        Revision ID: 0x00A3
 Driver Strong Name: oem4.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.12.8538:pci\ven_10de&dev_06cd
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled



------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 412.5 GB
Total Space: 476.9 GB
File System: NTFS
      Model: SAMSUNG HD501LJ

      Drive: F:
 Free Space: 157.0 GB
Total Space: 157.1 GB
File System: NTFS
      Model: WDC WD1600YS-01SHB1

      Drive: G:
 Free Space: 472.2 GB
Total Space: 476.9 GB
File System: NTFS
      Model: SAMSUNG HD501LJ

      Drive: D:
      Model: HL-DT-ST DVD-ROM GDRH20N
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (German), 7/14/2009 01:19:54, 147456 bytes

      Drive: E:
      Model: HL-DT-ST DVDRAM GH20NS10
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (German), 7/14/2009 01:19:54, 147456 bytes

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

Last edited by Konstantin Fomenko : 10-03-2011 at 11:01 AM.
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  #6  
Old 10-03-2011, 11:02 AM
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Konstantin Fomenko Konstantin Fomenko is offline
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@ Derok,

Please tell me the following information so I could resolve this for you:

1) Your username in-game
2) The town name which is having the problem
3) In what slot is this town located in the Online Kingdoms menu
Slot 1
Slot 2
Slot 3
Slot 4

We`ll take a look at your town, and 90% chance we can fix this for you. Meanwhile - you can PM me (Private Message forum function), with Subject Code: Bonus Code Compensation, and I`ll get you a Dragon bonus code to try and make up for your trouble.
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  #7  
Old 10-03-2011, 02:17 PM
Derok Derok is offline
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Quote:
Originally Posted by Konstantin Fomenko View Post
@ Derok,

Please tell me the following information so I could resolve this for you:

1) Your username in-game
2) The town name which is having the problem
3) In what slot is this town located in the Online Kingdoms menu
Slot 1
Slot 2
Slot 3
Slot 4

We`ll take a look at your town, and 90% chance we can fix this for you. Meanwhile - you can PM me (Private Message forum function), with Subject Code: Bonus Code Compensation, and I`ll get you a Dragon bonus code to try and make up for your trouble.
I sent you a PM
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  #8  
Old 10-04-2011, 01:00 PM
Derok Derok is offline
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Quote:
Originally Posted by Derok View Post
Hi,

my game crash after i log in choose my city and after that loading screen i got this error:



i played this game now 4-5hours, and finished the quest "kill your neightbour" or someting like this. I cleaned the city and i go back to the world map and dann i got this crash the first time, and since this i got this error after the loading screen to my city, too.

edit: i get this error only at my first city

here my dxdiag in short version
Code:
------------------
System Information
------------------
Time of this report: 10/3/2011, 11:46:59
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.110622-1503)
           Language: German (Regional Setting: German)
System Manufacturer: Gigabyte Technology Co., Ltd.
       System Model: X58A-UD3R
               BIOS: Award Modular BIOS v6.00PG
          Processor: Intel(R) Core(TM) i7 CPU         950  @ 3.07GHz (8 CPUs), ~3.1GHz
             Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
          Page File: 2269MB used, 14109MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 470
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 470
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_06CD&SUBSYS_34F51458&REV_A3
     Display Memory: 4064 MB
   Dedicated Memory: 1248 MB
      Shared Memory: 2815 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: SyncMaster XL2370(Digital)
      Monitor Model: SyncMaster
         Monitor Id: SAM05C4
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.8538 (English)
     Driver Version: 8.17.12.8538
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 9/23/2011 00:41:00, 15688512 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71E3E-458D-11CF-B256-F9141DC2C535}
          Vendor ID: 0x10DE
          Device ID: 0x06CD
          SubSys ID: 0x34F51458
        Revision ID: 0x00A3
 Driver Strong Name: oem4.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.12.8538:pci\ven_10de&dev_06cd
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

          Card name: NVIDIA GeForce GTX 470
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 470
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_06CD&SUBSYS_34F51458&REV_A3
     Display Memory: 4064 MB
   Dedicated Memory: 1248 MB
      Shared Memory: 2815 MB
       Current Mode: 1280 x 1024 (32 bit) (60Hz)
       Monitor Name: PnP-Monitor (Standard)
      Monitor Model: 19XF8
         Monitor Id: YAK0013
        Native Mode: 1280 x 1024(p) (59.907Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.8538 (English)
     Driver Version: 8.17.12.8538
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 9/23/2011 00:41:00, 15688512 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71E3E-458D-11CF-B256-F9141DC2C535}
          Vendor ID: 0x10DE
          Device ID: 0x06CD
          SubSys ID: 0x34F51458
        Revision ID: 0x00A3
 Driver Strong Name: oem4.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.12.8538:pci\ven_10de&dev_06cd
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled



------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 412.5 GB
Total Space: 476.9 GB
File System: NTFS
      Model: SAMSUNG HD501LJ

      Drive: F:
 Free Space: 157.0 GB
Total Space: 157.1 GB
File System: NTFS
      Model: WDC WD1600YS-01SHB1

      Drive: G:
 Free Space: 472.2 GB
Total Space: 476.9 GB
File System: NTFS
      Model: SAMSUNG HD501LJ

      Drive: D:
      Model: HL-DT-ST DVD-ROM GDRH20N
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (German), 7/14/2009 01:19:54, 147456 bytes

      Drive: E:
      Model: HL-DT-ST DVDRAM GH20NS10
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (German), 7/14/2009 01:19:54, 147456 bytes

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

i still have this problem
@Konstantin Fomenko
please remove this bug, i want continue this game :-(

Last edited by Derok : 10-04-2011 at 01:25 PM.
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  #9  
Old 10-05-2011, 10:23 AM
Psych Psych is offline
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Posts: 29
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I've had several crashes today on Orcs when trying to move units into my town, I usually get a big lag spike before the crash. I managed to grab one screenshot of the ntdll.dll crashing, unfortunately, the logfile it sapposedly created wasn't in the temp folder it said it would be in. I also managed to crash mithril.dll after logging back in and trying to move the army and resources to town again. The mithril.dll is generally what crashes for me, so I was surprised to sell ntdll.dll crash. Again the logfiles weren't where they said they should be to post =/ so this probably doesn't help much....

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  #10  
Old 10-26-2011, 09:28 AM
Boricsmith Boricsmith is offline
Human Sect:
Halberdier
 
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Posts: 40
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Default Screen freeze twice during seiges today.

Hi gents. I have never had a problemm playing this game before today, and twice I lost progress in seiges. Wasted about 4 hours of time. I usually play during different times of day, possibly when it's not as busy. Here are my five logs from today. Failures happened around 10:30 or so at Makkada and 11:10 at ral nistro I was seiging. Both times I had to payout and lost units because the freeze made me payout. If you send me a message I will send you my DXDiag directly.

I have seiged these places before successfully and played for hours on them with no problem. I am usually playing between 1800-0200 EST.
Attached Files
File Type: txt Log3.txt (149.9 KB, 0 views)
File Type: txt Log2.txt (167.9 KB, 0 views)
File Type: txt Log4.txt (290.9 KB, 0 views)
File Type: txt Log5.txt (271.7 KB, 0 views)
File Type: txt Log1.txt (142.5 KB, 1 views)
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