Very odd, is this still an issue? Did you try a quick re log? Email us your logs 2 firstname.lastname@example.org
and we will look into this now.
This file is saved in your default DOF directory under the name of Log1.txt.
"C:\Program Files (x86)\Steam\steamapps\common\Dawn of Fantasy"
If you are not running the game on Steam, screenshot will be in this folder instead: "C:\Program Files (x86)\Reverie World Studios\Dawn of Fantasy"