Well, after having waited an extended period to have my human race playable again. (It was never delt with thus i had a hero that was locked and could not continue to quest as men. And my cash shop purchased dragon was part of the glitched count.)
I decided that I didnt feel I was a priority and took matters into my own hands. I deleted my human town of Vein and im now requesting FULL reimbursment for the 20 USD spent on developing the town, along with the Referal rewards that were also part of that towns bank. (ice dragon and 120 crowns for my roommate joining.)..
To recap thats:
2x 9.99 USD of crowns
1X Ice dragon
1x 120 Crowns.
I was told that my issue would be resolved and after 4 days of asking and waiting I felt that I was pushed asside for issues that the developers felt were more important than paying customers. I would rather not say what i really feal about this type of service here and will leave it at that.