Jonguth,
Really sorry to hear about this. Few questions to help us track down this issue and fix your city:
1) How long have you been playing with town?
2) What time were you playing that this happened? Was it by any chance late at night? If so do you recall what time? And what time zone are you in.
3) How build up was your town? If you can describe what units, building you had - we can bring everything back
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