Well, I finished installing and started playing at maybe 8pm? (my timezone is GMT) I finished playing at roughly 2am give or take an hour, I was talking to a new friend I made named Twilia, and she said it was best if I left my resources to gain whilst I watched a film, I then checked at 5am, and everything seemed fine, so I left my resources to gather whilst I went to work. I came home and carried on with the main quest (approximately 5pm GMT) which is then when the client crashed, I came back on to find my progress was pretty much back to none again.
Did I do something wrong maybe?
Also there is nothing in my Forum Inbox, no messages at all.
More than anything I was just a little upset with it being my first day playing and all.