Hi foysp,
Really sorry to hear you go effected by this issue. Please check your Prviate Forum inbox for compensation. And it would really help us if you could provide us some information.
Mainly - what time did you start playing? And what time did you crash and realized your progress is lost? And what`s your timezone? For example - from 11pm EST to 3am EST. Knowing this time window would really help us.
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