I purchased Dawn of Fantasy at 12:48AM pacific time this morning, using paypal. After completing the payment, paypal returned me to your store site, which gave me a page with a throbber bar and the message that the store was awaiting confirmation from paypal, and that I could close that window if it was taking too long, and I would receive a confirmation email with the download link and my order details when the payment had been processed.
It is now 3:25PM, nearly 15 hours later. I closed the website window after five hours
, in which time it had apparently not confirmed the order. I have yet to receive the email confirmation. I sent an email to firstname.lastname@example.org
regarding this matter ten hours
ago, and have not received a reply to that either.
I am very upset
, this is not acceptable. If by the end of the day, I do not have the product I paid for delivered, I will be cancelling the charge with my credit card company.