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Old 03-01-2012, 07:47 PM
Konstantin Fomenko's Avatar
Konstantin Fomenko Konstantin Fomenko is offline
Reverie World Studios - Producer & Design Director
 
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Hello,

I`m sending you the compensation codes to get the stuff back.

And yeah - I think we spoke about this in-game. What happens is server connection somehow gets interrupted and bugged down. This problem happens on unstable internet connections, but there is couple of things you can do to try and fix this (eventually we should have a fail-proof solution on our end though)

-Restart your wireless router - in the past this simple trick worked wonders
-Make sure you don`t have any background applications that use internet
-Instead of always logging out and logging in, send a chat message - if it`s coming through u`ll know connection is ok.

Sorry for all this trouble this was a really rare problem and we never got around to fixing this properly.
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