Originally Posted by Lizzy
I do want to play the game however I have had NO response from any customer service for nearly 72 hours now and sent several emails.
I would have thought as I am paying for the product I would have at least had someone respond say they would get back to me and sort out my problem.
It is really frustrating as I had a 3 day weekend I set aside to start playing this game and now it is wasted
Not sure how long it takes customer support to read tickets, but if you make a thread here they usually respond within a couple of hours, a day at max. Devs are pretty active on these forums so one should pop up soon and address this.