Again can not truly fully comment on this because of a,b,c reasons. BUT ... I can say as a long time gamer and my "Personal Opinion" would be the following...
1. Pre-set different types for each race
2. DLC options as well
3. Customized DLC (probably a higher value cost then other)
a. Customized would be submitted before added to the system.
b. Good ideas for such is having contest for "best design" etc as so many will want their design in game it could get a bit daunting on the developer end and graphic end (remember the more options you add the more that has to load the slower the system goes)
Overall, i would go with a default grouping, then release some new dlc's then from there go with or at the same time hold a contest or something along those lines for community participation to be able to "introduce" their own designs into the game.
You design it, our graphic guys tweak it and add it to the game. Thou again these are "my personal opinions" and in no way reflect those to Reverie World Studios, 505 games or any subsidiarity there in. As part of the team this would be my vote.
As said before and elsewhere, we look at your guys ideas all the time (why wouldn't we?) a good Dev team will always be open for concepts, ideas and implementations there is if it makes sense and is something that would enhance game play. It as you know, comes down to time left etc, however we really want to expand this game beyond launch so hopefully that will come to past. If so, there is sooo much that could be done to enhance this game. Again why I joined the team
Thnx for the kudos BTW you guys, I know I can speak for many of the team members here at Reverie that you get the passion and know that makes a huge difference in a title. Might be our first title, but it's going to be one heck of title to launch the long career of Reverie, I have no doubts about it.
edit: note, I am a gamer and don't want nickle and diming going on (IE DLC) , but to me dlc can be done other ways , money transactions, credit in game ( do something epic make points) etc etc, plus dlc keeps a development team going. I see things like flags etc, a very very small dlc, now maps, quests etc, ok that took allot of time and would have a bit more cost to it. So again guys, gamer like you, I don't personally mind dlc, I did all the dlc for dragon age btw
and I thought almost all of it was worth it at one point. Some yeah, a bit much , but in the end it was great to get more game. So for me, I am happy we are just having people buy the game and play the MMO version with no cost etc, DLC will just enhance if we go that rout is what I am saying , again PLEASE don't read into something here, this is a gamer perspective not an offical one