Time well spent
As all other mmo RTS games I figure there will be some waiting time in between builing army and cities or just needing to wait for more resorces to come in to make a certain somthing or do a reaserch.
What i propose is to have a system set up so you can go chop wood and help bring in wood much faster. maby a minigame to assist with research or even going out to train your hero by himself or with few companions. helping fill the time void will keep players not only at their seats but will also help avoid boredom.
Im not to sure if this system is already in place or not but it would be a great addition to this game if not