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-   -   Offered content disappeared (http://www.reverieworld.com/forums/showthread.php?t=7783)

AixelsyD 06-20-2013 10:23 PM

Offered content disappeared
 
I recently purchased Dawn of Fantasy and have played it for hours on end since then. I found out when i bought the game, I also acquired the haunter dragon and the dwarvern army. I had put the codes into the market in game, tried to claim them and my game froze. When I logged back in to claim them, they were gone. Is there no way to get them back? The codes I have say that they've been used but I have nothing to show for it. A little help would be very much appreciated.

Rigel 06-21-2013 12:48 AM

I did not crash but my dragon disapeared from my bank.
I sent an email to support 24 hours ago and have not heard back at all.

ZvonimirG 06-21-2013 05:45 AM

Hmm, i'm really sorry for your loss.

Please, contact support@reverieworld.com and they will give you refund for that :)

AixelsyD 06-21-2013 08:13 AM

Slightly after I posted this thread i submitted a ticket to your support dept. and haven't gotten a reply yet.

P.S. that link for your support dept. does nothing. It opens an untitled page for me.

ZvonimirG 06-21-2013 09:19 AM

It's not a link, it's an email :)

Just write them email, and wait 24-48 hrs (possible more, since a lot of new players, so they are pretty busy). :)

Konstantin Fomenko 06-21-2013 12:22 PM

Just finished replying to all the emails from past 12 hours - if you still didn`t get a reply - means by some reason your email didn`t go through, Let us know if that`s the case please and we`ll figure something out.


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