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-   -   Didn't receive recruit a friend bonus? (http://www.reverieworld.com/forums/showthread.php?t=7298)

Telaranrhiod 04-23-2013 01:35 AM

Didn't receive recruit a friend bonus?
 
I recently recruited another person to play this game with the Invite a friend in-game. I didn't receive the Frost Dragon or gold at all. Anyone else have the same issue?

The person I invited also put me in as the referrer if that helps.

Brian Shingles 04-23-2013 01:44 AM

The email with the code sometimes goes into Junk or Spam, please check there and mark the email as Safe if you find it. The email might also take a few hours to arrive.

If you are unable to find the email, send an email to support@reverieworld.com with the details of who added you as the Referrer and we'll sort it out.

Telaranrhiod 04-23-2013 01:49 AM

Thanks so much :) I will wait for a couple of hours and see if it comes through hehe.

I love how quick you got back to me :) Very good customer service guys! Keep up the good work.

Telaranrhiod 04-23-2013 09:40 AM

Patience is a virtue! It came through in my Junk folder just like you said. Thanks again Brian, very impressed by Reverie! It's the small things like good Customer service that mean so much.

Brian Shingles 04-24-2013 06:49 AM

Thanks for your kind words and I'm glad the code came through.

We do pride ourselves on being able to respond to most issues or requests within a day, although for some reason some people get annoyed if we don't respond within a couple of hours.


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