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krixis 04-08-2013 09:35 PM

I really think that a better system needs to be established for refunds, as it sits it is way to easy to say, OMG, that server crash just made me loose x units and x resources, when in fact they didnt have them and are just free loading... just my opinion though

DTACFrostfire 04-08-2013 11:12 PM


Brian Shingles 04-09-2013 06:12 AM

True some people might try to exploit it, but we'll generally give players the benefit of the doubt.

Moderators can use their judgement as to whether a player seems legitimate and really has had a loss.

Now that we've fixed some of the issues that were causing crashes, claims for lost units should be less frequent.

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