Reverie World Studios Forums

Reverie World Studios Forums (http://www.reverieworld.com/forums/index.php)
-   Technical Support (http://www.reverieworld.com/forums/forumdisplay.php?f=35)
-   -   City Disappeared/reverted (http://www.reverieworld.com/forums/showthread.php?t=6531)

Jonguth 03-03-2013 02:15 PM

City Disappeared/reverted
 
I read in a past forum that this issue was resolved. I was challenged to a pvp attack on my city and the appropriate force strength comparison was indicated. However, when i accepted the challenge instead of paying off I found my town had reverted to zero resources and zero structures, with the exception of a town hall. Additionally most of my town forces deployed to my army (with several groups of knights and mounted nights having disapeared entirely) The only units remaining in my city as of now are two swordsmen and two peasants.

Konstantin Fomenko 03-03-2013 03:11 PM

Jonguth,

Really sorry to hear about this. Few questions to help us track down this issue and fix your city:

1) How long have you been playing with town?
2) What time were you playing that this happened? Was it by any chance late at night? If so do you recall what time? And what time zone are you in.
3) How build up was your town? If you can describe what units, building you had - we can bring everything back

Konstantin Fomenko 03-03-2013 03:37 PM

Ok your town is back using a back-up from last night, so any progress made today have dissapeared. And I also send you a compensation package - please check your private messages on this forum.

And from what we can tell - this is not a revert bug that we had before. This is a brand new issue - but extremely rare - as something went wrong with your ISP network connection - one in a thousand shot of this happening. But if it does happen again please let us know.


All times are GMT -6. The time now is 10:28 PM.

Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright 2001-2011 Reverie World Studios INC. All Rights Reserved.