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Grimbold 09-28-2012 01:04 PM

dragon and dwarves gone
i got dragon and a few dwarves as bonnus with the purchase - i redeemed them but i deleted my City and started a new on. now they are gone from the bank. :eek:

is there any way to get them back or am i looking at the wrong spot?


Sunleader 09-28-2012 01:26 PM

This Bank is not Shared from what I know
If you claimed em on one City they are Bound to that City
means you basicly Deletet them along with the City and got no way retrieving them anymore now.

Only hope for you would be that one of the Devs is nice and replaces them
however that would be good will in that case cause you actually already received em on that other City :)
Tough you might be lucky on that
the Devs here are quite cool in such things


Grimbold 09-28-2012 01:41 PM


There really should be a warning sign.
If you buy things for real money and lose them without any chance to use them, then i would rather see that as a kind of mistake :-(

ok, so i hope that one of the devs has a good day and a big heart...


Brian Shingles 09-29-2012 05:07 AM


Originally Posted by Grimbold (Post 73519)
ok, so i hope that one of the devs has a good day and a big heart...

Hey Grimbold, we devs tend to be generous :D Send details of your account and what happened to and we'll sort something out for you.

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