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aramsm 06-08-2012 06:05 PM

The player who has been forgotten
Hi all,

I know you guys are busy with the server and the new stuff that should come in the summer, and also with the patches that should come next weeks, like path finding and bug fixes. But still I have no answer for my problem (game crashing when I click on start). Has been 8 days, I sent e-mail, post on forum and no answer at all.

Before someone tells me to click on UpdaterUpdate_New.exe let me explain that I did click on an .exe called UpdateUpdate, I dont have any UpdaterUpdate_New.exe in my DoF folder. So, I want any answer about what to do because getting ignored is pretty annoying.

I have this game since february, I think you guys are awesome and I know you guys are busy, but even so I think my problem deserve a little more attention. I dont want to sound selfish... but actually it seems that you guys dont care.

Things I have tried:
-restart the machine, reinstal the game, re-download the game, clicked on UpdateUpdate,DoF,Dawn and DoFUpdater, execute all .exe as administrator and as compatible mode, tried to deactivated DEP.

-Windows 7 64-bit, core i5 2.3hz, 4gb ram, GTX 460. Browsers: IE, Firefox and Google Chrome (main).

What I did before the problem:
-basically nothing, just tried to change the size of the chats font to the biggest size (18 I think). Then I stopped playing, talked on skype and decided to play it again and it had stopped working ever since that. I even had time to buy and test the new heroes...

Konstantin Fomenko 06-08-2012 06:17 PM

I think as soon as the move to the new server is complete, this patching problem will resolve itself automatically. 90% sure, so I welcome you to try again tomorrow.

picobee 06-08-2012 07:33 PM

hi friend, you are not forgotten. we leave no gamer behind!.. i am sure it'll be resolved and u can continue to enjoy the game with us. I will help you progress in game as much as i can soon as you get it going. see me in game just holler i'll be there :)

aramsm 06-09-2012 07:26 PM

Still nothing

picobee 06-10-2012 05:28 AM

hey guys i suggest you use TeamViewer to solve this problem.. . the game developers can go into ur files and see whats the problem. maybe that will help out much more if they can see.

finneas18 06-10-2012 09:10 AM

Hi aramsm,

pls completly uninstall the game (and remove the directory) and download th latest client from

Then install and try updating aigan. This should be working fine.

aramsm 06-10-2012 05:21 PM


Originally Posted by finneas18 (Post 72440)
Hi aramsm,

pls completly uninstall the game (and remove the directory) and download th latest client from

Then install and try updating aigan. This should be working fine.

I will try that finneas, since I downloaded my client from official link that came in my e-mail when I bought. If I cant solve this Ill came back. And thx for the support piccobe

aramsm 06-11-2012 12:52 AM

Well I downloaded from fileplanet now and NOW I can see UpdateUpdate_New. I tried it but still the same problem... :(

KurokawaMizaki 06-11-2012 01:31 AM

well iam not sure why you cant play atm. but more info about your computor might help.
and make sure you have added the game to the exception list on your firewall.

aramsm 06-11-2012 07:36 PM

Yeah, its in my exception list. Actually I dont know why this has started to happen, I was playing, quit and when I tried again I couldnt start the game. It appears a error msg that DoF.exe stopped working and then the game close. That happened at 1th of june (this month).

Ill post the error msg again.

Problem signature:
Name of the event problem: APPCRASH
Name of the aplicative: Dof.exe
Version of the aplicative:
Stamp of date/hour of the aplicative: 4f8dbfe7
Name of the module of fails: Dof.exe
Version of the module of fails:
Stamp of date/hour of module of fails: 4f8dbfe7
Exception code: 40000015
Exception displacement: 000073e9
Version of the operational system: 6.1.7601.
Locality Id: 1046
Additional informations 1: 1e7b
Additional informations 2: 1e7b8ffdc1fd02bb7a0b6e59dea28395
Additional informations 3: 298a
Additional informations 4: 298aba7d136b84f3089cf5ed8d049a74

Leia nossa declaração de privacidade online:

Se a declaração de privacidade online não estiver disponível, leia nossa declaração de privacidade offline:

I dont know any other important info about my PC. Dx 11 and FrameNet 4

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