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TheDarkOne 10-31-2011 10:43 PM

Just bough 120 Inf points but code is "incorrect"
i went to redeem my code i just purchased for 120 inf points and i go to put it in and it pops up "code incorrect" i can provide my purchase details and code in a private message. i am a sad panda:(

Joseph Visscher 10-31-2011 11:06 PM

Sad Panda lol heh.

Private message Alex Wallz AND Konstantin with your details and code, wonder why it did not work for you, are there any Os or 0s in the code?

I will forwarded this message on to the staff forums, when other key staff members wake up in 4-8 hours they will have to check this code, hopefully fix the issue quickly and wont happened to other people. if your code is faulty we will give you a new one and figure out why this one did not work.

I am very sorry for the inconvenience.

TheDarkOne 11-01-2011 12:05 AM

i juts copy and pasted it so idt a 0 or O would make a difference. but ok will pm, thank you very much

Danny Vink 11-01-2011 01:34 AM

We'll definitely have this fixed for you in the morning. I've got your receipt number and code so we'll make it happen

Konstantin Fomenko 11-01-2011 10:52 AM

Hi we`ve resolved this - check your Private Message and sorry for any inconvenience.

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