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-   -   Attaching Logs/Screens (http://www.reverieworld.com/forums/showthread.php?t=4338)

Alex Walz 10-03-2011 03:17 PM

Attaching Logs/Screens
 
Hi everyone,
We hope you're all enjoying Dawn of Fantasy, but chances are that you will encounter a few bugs for the first month of release. We ask that if you encounter something that you believe is a bug, a glitch or error in the game's mechanics, please report it in the Bug Reports forum. Once reported, the devs can dedicate members of the QA team to further investigate the report, and members of the scripting team to fix the bug in time for the next patch.

So to be of the best help when reporting a bug, it is in everyone's best interest that you be as thorough as possible. Give the name of the map, or explain the environment if the map is not possible. Explain what happened, and what was going on when it happened. And then finally, support your report with technical and/or graphical evidence that will be of invaluable assistance to the QA Team. If you encountered a level design problem or another sort of glitch that is best captured in an image - please take a screenshot of it using either keying F1 on your keyboard (up to 30 screenshots can be saved in your default DOF directory) or keying "Print Screen" or its equivalent (this will save the image to your clipboard, which you should then paste into an image in software such as Photoshop, Gimp, or Paint as soon as possible). If it is a more technical error, such as a menu loading improperly, we would appreciate your game log. This is automatically written and stored locally, and tells the QA Team exactly what was being processed at the time of the encountered bug. This file is saved in your default DOF directory under the name of Log.txt.

Once you have the report written and any files you want to attach, create the new post, and you will see a field titled "Attach Files" in the Additional Options box below the text box. Click the "Manage Attachments" button below, and you will now be able to upload a variety of files. Select "Choose File" and select the file you wish to attach, before selecting the "Upload" button to finish the task.

Thanks for your support, and Reverie really appreciates your help in assuring a quality game!


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