View Full Version : Unable to log in

02-11-2014, 06:27 PM
New player, bought the game. Tried to do single player but the game suggested online for newbies. however, I cant log in as the game tells me my username or password I registered with are invalid. I go to password recovery and get told my email/username doesn't exist. I try and create a new account I get told my email already was used. I used an alternate email to make a new account and run into the same issue there as well.

02-11-2014, 08:13 PM
Are you trying to log in with your forum account? Or did you register a new game account. Forum accounts don't work in the game, it requires a separate account.

02-11-2014, 09:10 PM
Right, so not realizing that. I was using the forums registration for the game log in. Now I have a new issue. The CD Key that steam gave me. I've used the copy to clipboard button and tried to register. I get the message that Key need to be 25 characters long without the "-" or 29 with them. I've counted the characters in the key. 25. I've tried hand typing it in. Same message. I tried inserting the "-" every 5th character. Still wont work.

Konstantin Fomenko
02-12-2014, 10:10 AM
Torchfire, this is an odd problem.

Try disabling your anti-virus and firewall (temporarily) to see if that might be causing this odd bug.

Just in case - check your forum Private Messages - I send you alternate key that might work.