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turnerm83
01-31-2014, 09:06 AM
Last night I was playing the game just fine but as I try to open the game this morning it keeps crashing just before my online kingdom loads.

I have re-installed the game and deleted the local saved data file.

Langor
01-31-2014, 03:38 PM
Hello turnerm83,

I am sorry about the issues the game is causing you. Could you please attach your logs so the DEVs can investigate. The instructions are at the bottom of this post. Also, Steam has lately caused many users issues. You could try the stand-alone client. You will need your CD-KEY which you can acquire it by selecting Dawn of Fantasy in your game list and clicking the link labeled CD-KEY on the right side of the screen. Thank you for your patience.

Steps to make sure you deleted all the necessary files:
To fix this you would need to delete the Local Saved Data File
1) Click on the organizer button in any folder. And select Folder and Search options. Go to view, and under Hidden Files and Folders, or Drives - click show hidden files.
2) Now navigate to C:/users/YOUR USERNAME/AppData/local/DoF/
3) In that file, locate and delete file called local_saved_data

Download link for stand-alone version:
http://kw.reverieworld.com/download.php

Steps to attach your game logs:
Posting Log Files
If it is a more technical error, such as a menu loading improperly, we would appreciate your game log. This is automatically written and stored locally, and tells the QA Team exactly what was being processed at the time of the encountered bug.

This file is saved in your default DOF directory under the name of Log1.txt.
"C:\Program Files (x86)\Steam\steamapps\common\Dawn of Fantasy"
If you are not running the game on Steam, screenshot will be in this folder instead: "C:\Program Files (x86)\Reverie World Studios\Dawn of Fantasy"

In some case you might want to attach all of your available Log files, they are located in the same folder named Log1.txt, Log2.txt, Log3.txt, Log4.txt and Log5.txt,

To attach your log file - while you are replying or making a new post you will see a field titled "Attach Files" in the Additional Options box below the text box. Click the "Manage Attachments" button below, and you will now be able to upload a variety of files. Select "Choose File" and select the file you wish to attach, before selecting the "Upload" button to finish the task.

If you don't see "Attach Files" or "Manage Attachments" you might be doing a quick reply, in which case you will need to click on "Go Advanced"

Hi11Zone
01-31-2014, 05:31 PM
Exactly what langor said ;). But if you still need help or have any questions don't hesitate to pm me.

turnerm83
01-31-2014, 09:44 PM
Here is my most recent log file.