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Deadsoul
01-23-2014, 12:02 PM
Anyone else keep getting disconnected every few minutes?

Konstantin Fomenko
01-23-2014, 12:44 PM
Did this just start recently, or was this during your entire experience playing the game?

Deadsoul
01-23-2014, 12:48 PM
Just today, I just started playing last night. Was great ddint get disconnected once, and now i cant seem to stay connected longer than a fe wminutes

Konstantin Fomenko
01-23-2014, 12:52 PM
Ok thanks we are looking into it, there is a chance it`s course of the insanely large amount of players online now.

Deadsoul
01-23-2014, 01:14 PM
Well hopefully that isnt the case, or you will most likely end up having the problem fix itself, by people qiving up, liek i am close to doing. Been searching for a game and I thought I found one, but my stone disappears and my stone miners stop producing when i logged off last night, and today i cant stay connected longer than 2 minutes. not a great start for a new player ah well ill give it some time i suppose.

Konstantin Fomenko
01-23-2014, 03:06 PM
Looks like other players are not having the disconection issues - at least we haven`t heard any more of this. Have you tried this:
-disable all other apps/programers running in the background, don`t download anything
-restart your PC
-disable your anti-virus and firewall (temporarily) to see if that helps
-start a new town, and see if you get disconnected on that town every two minutes

Zeikon
01-23-2014, 04:16 PM
i had this problem long ago when i was using a wierd connection but with a wireless card turned on, turned of the wireless and it went away.

Deadsoul
01-23-2014, 04:34 PM
Mpt sure whats going on, but done all those things. Guess since its only me, ill give up and find a new game again. Im not gonna sit here all day and try and figure it out. 5 wasted bucks

Deadsoul
01-25-2014, 11:50 AM
Well decided to give another go. I made an orc city giving up my elves, and refer a friend bonus. No disconnects. Then got to the same part as my elves, the quest where you go fight some npcs on the map, did that logged out, and today disconnects cant stay connected longeer than a few minutes and thr stuff i do while connected is lost when i reconnect., so no game people it is not me, my equipment, my internet providers fault. it is your bug, not mine. :mad:

Konstantin Fomenko
01-25-2014, 01:16 PM
I`ve spoke with our programmers - they said that at that point of the game it starts to send our more data, much more compared to the early game. They recomended you try one more thing - restart your internet modem and router (wireless or not). (Turn Power Off, wait 10 second, and Turn it On), that might help

Deadsoul
01-25-2014, 04:01 PM
Even though that is the standard response to anything internet problem related, I did it just because. It, like I figured, did absoultely nothing. Other than waste a few moments of time to walk in the other room. So i state again, it is not an issue on my side, it is something on yours. If my internet can play such games as Rift, and Everquest 2, I really dont see it having a problem playing this game. Great game I love playing it for the few moments I got to. But would not ever again recommend to a friend and if asked would tell them how horrible my experiece has been. I suppose I got to play for a few days so I got my 5 bucks worth I guess. All in all Id give it 2 stars. Although I really wish i could keep playing it.

Konstantin Fomenko
01-25-2014, 04:50 PM
This is on our side, the game code has issues with some routers. But as I advised quite often restarting your router/modem can fix the issue. And really sorry about your bad experience with this. We tried to make a game that works on everyone`s comps - but obviously with some players we failed:(

Deadsoul
01-25-2014, 05:08 PM
Well appprciate the seniment, guess thats something coming from a game company. Ill keep trying to play over the next few weeks every so often see if a patch fixes it or something. But guess its back to the search for a new game.:(