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waldeezy1
06-28-2013, 08:39 PM
So I made a forum post and emailed reverie support about my town glitching and dissapearing, its been 3 days since you guys have responded the first time and nothing since. I dont feel like a very appreciated customer and I feel like you just messaged back once so that I'm off your back.. Well guess what I'm not. And I'm still waiting for the actual support not some lip service.

Not Happy,

waldeezy1

Zvonzi
06-29-2013, 02:47 AM
Hey, wald!

I'm really sorry cause you feel this way, but I can assure you that you are not one in a row. Support is pretty busy last few days so it takes a while for them to answer to all players, but they didn't forgot you, I'm sure.

I'll talk to Hi11 to check out your issue.

Greets.

Hi11Zone
06-30-2013, 12:35 PM
So sorry, for the wait please check your email if you haven't, and your time is not wasted and you our a valued customer. When we resolve this, I will have some codes for you.

waldeezy1
06-30-2013, 03:32 PM
Nope no e-mail still :/

Zvonzi
07-01-2013, 08:51 AM
Did you check your spam folder?

Hi11Zone
07-01-2013, 04:54 PM
I will have an answer for you today, promise. So stay tuned and check your pms. I will send you one here as well when i'm done going threw this.

waldeezy1
07-02-2013, 07:14 AM
Hopefully i'll hear from you today

Hi11Zone
07-02-2013, 02:07 PM
Getting this done now.