View Full Version : Offered content disappeared
06-20-2013, 09:23 PM
I recently purchased Dawn of Fantasy and have played it for hours on end since then. I found out when i bought the game, I also acquired the haunter dragon and the dwarvern army. I had put the codes into the market in game, tried to claim them and my game froze. When I logged back in to claim them, they were gone. Is there no way to get them back? The codes I have say that they've been used but I have nothing to show for it. A little help would be very much appreciated.
06-20-2013, 11:48 PM
I did not crash but my dragon disapeared from my bank.
I sent an email to support 24 hours ago and have not heard back at all.
06-21-2013, 04:45 AM
Hmm, i'm really sorry for your loss.
Please, contact firstname.lastname@example.org and they will give you refund for that :)
06-21-2013, 07:13 AM
Slightly after I posted this thread i submitted a ticket to your support dept. and haven't gotten a reply yet.
P.S. that link for your support dept. does nothing. It opens an untitled page for me.
06-21-2013, 08:19 AM
It's not a link, it's an email :)
Just write them email, and wait 24-48 hrs (possible more, since a lot of new players, so they are pretty busy). :)
06-21-2013, 11:22 AM
Just finished replying to all the emails from past 12 hours - if you still didn`t get a reply - means by some reason your email didn`t go through, Let us know if that`s the case please and we`ll figure something out.
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