View Full Version : City reset when seiged

06-19-2013, 04:23 PM
I was just building my city, making sure I had enough stone to finish my walls when I was seiged by an enemy army. I had more men than him so I accepted, but when it loaded I had the starting city with 2 swordsmen and 2 peasants. I was forced to surrender, and when my city loaded up I didn't have anything I had before, only the town hall and the 1 swordsmen I kept.

If possible can I get my city back?

I have a pic from the reset city only though D:

http://i1009.photobucket.com/albums/af211/alex-gg1/2013-06-19_00001_zps102c634b.jpg (http://s1009.photobucket.com/user/alex-gg1/media/2013-06-19_00001_zps102c634b.jpg.html)

Konstantin Fomenko
06-19-2013, 08:04 PM

Really sorry to hear about your town being effaced by this extremely rare bug. In a way you actually won a small lottery:) Read on for details...

This bug usually effects 1 player in 5000+ players per week. The team is working on the issue - by this is mostly caused by brief internet stream corruption by Internet Server Provider, and not an easy issue to fix, but our team is committed to getting this sorted soon, so not even 1 in 1,500 players will get effected by this ever again.

There are two ways to proceed - if you can provide us with your username and effect town name we can try to restore your town how it was a day or two ago from our server back-ups. We would need to know when did your town broke (i`m guessing this morning) - please let us know the date.

If due to technical issues we can`t restore your town (which I`ll be sure is likely:(), or you don`t want to loose these two days or progress, we can offer you a comprehensive package with 100150$ value. Including 5 CD keys to pass to your friends, and 5 codes for 120 Crowns so you can quickly start a new town and get everything lost back with-in hours.

Let me know how you want to proceed, as well as your username, townname.

06-19-2013, 10:07 PM
Well that sucks because I bought the game yesterday so putting it a day or two back wo not help so I guess I'll go with the 5 CD key and crowns deal since it seems to be my only way to go.

Thanks for helping me out and giving me a way to enjoy the game still :-)

My game username is Doom and my city is Dominican.

Edit: I'll probably start a new city so I can get the same start quests and opportunities as before. Thanks once again :-) .

Konstantin Fomenko
06-20-2013, 12:44 PM
Sounds good, and glad you weren`t that far in. Check your Private Messages on this forum for your free CD keys and codes:)

06-21-2013, 05:32 AM
It appears that I also have the same issue. Is it possible to restore the town?
- Ikalugin.
- Moscow (Human/mountains)

Konstantin Fomenko
06-21-2013, 12:39 PM
Replied to your post and sent you the email. Congratulations on being the second person to win our little bug lottery:)

06-21-2013, 02:10 PM
Rather have not won but 5 of my friends are very happy XD