View Full Version : Didn't receive recruit a friend bonus?
04-23-2013, 01:35 AM
I recently recruited another person to play this game with the Invite a friend in-game. I didn't receive the Frost Dragon or gold at all. Anyone else have the same issue?
The person I invited also put me in as the referrer if that helps.
04-23-2013, 01:44 AM
The email with the code sometimes goes into Junk or Spam, please check there and mark the email as Safe if you find it. The email might also take a few hours to arrive.
If you are unable to find the email, send an email to email@example.com with the details of who added you as the Referrer and we'll sort it out.
04-23-2013, 01:49 AM
Thanks so much :) I will wait for a couple of hours and see if it comes through hehe.
I love how quick you got back to me :) Very good customer service guys! Keep up the good work.
04-23-2013, 09:40 AM
Patience is a virtue! It came through in my Junk folder just like you said. Thanks again Brian, very impressed by Reverie! It's the small things like good Customer service that mean so much.
04-24-2013, 06:49 AM
Thanks for your kind words and I'm glad the code came through.
We do pride ourselves on being able to respond to most issues or requests within a day, although for some reason some people get annoyed if we don't respond within a couple of hours.
vBulletin® v3.6.4, Copyright ©2000-2014, Jelsoft Enterprises Ltd.