View Full Version : Hero lv 60 becoming lv 14 after a crash
04-10-2013, 11:06 AM
Ok so my hero was lv 60 for like a week and today crashed, i relog and i have lost my crossbowmen i had just trained lv 20 and my hero was lv 14... WTF? what's the mail for devs seriously?
04-10-2013, 11:08 AM
You can contact support thru - email@example.com
Be sure to include log.txt file
About your lost units - feel free to PM any online moderator for refund. :)
I hope you'll get it sorted out.
Also, before sending email, try relogging and revalidating your game files using Steam.
04-10-2013, 11:14 AM
ok thanks i'll try that
04-10-2013, 11:24 AM
what's log.text file? need to email support
04-10-2013, 11:35 AM
That's log file located in your game folder.
vBulletin® v3.6.4, Copyright ©2000-2014, Jelsoft Enterprises Ltd.