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darnight
04-08-2013, 07:13 AM
Hi

I have only bought the game for two days and I have already encountered a few random game crashes and two unpleasant incidents during online game mode which a whole army of units disappeared after re-log. The details are listed below:
1. Army on the world map moved back to hometown after quest
2. Army entered the hometown
3. Log out (one incident was a game crash, the other one was logged out)
4. Log in
5. Entire army disappeared with only hero left, including units bought with crowns.

Do I get any compensation for the units I lost? The units disappeared can be found in the Log2 file. I have also attached my Log1 file if it helps to spot any bugs.

ZvonimirG
04-08-2013, 07:37 AM
That things still can happen. A lot of new players really surprised DEVs, but they are working on fix.

Meanwhile, contact any online game moderator to talk about refund. :)

darnight
04-08-2013, 08:33 AM
Hi Zvonzi

Thanks for replying, but how do I contact an online game moderator?

ZvonimirG
04-08-2013, 08:34 AM
I'm online now, so i'll talk to you. Just tell me your ingame name. :)

darnight
04-08-2013, 08:48 AM
Hi Zvonzi

I will not be able to login to the game for another hour as I am still at work...but I'll surely try and contact you as soon as I can login, what's is the ingame name? My login id or the name of the city?

ZvonimirG
04-08-2013, 08:54 AM
Your login name, yes. Just so i can find you when you are online. :)

darnight
04-08-2013, 08:56 AM
My login name is Monn

ZvonimirG
04-08-2013, 09:01 AM
Okay, just PM me when you get online.