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Zanelong453
04-04-2013, 12:36 AM
I had an issue with the reward for registration of a friend. I didn't get the email for the reward code when my brother registered using my name. Hi11Zone talked with me on Skype, I explained my situation, and he instantly fixed it, giving me a new code and now I have my blue dragon. :D This game has had the fastest support I've seen in a long time, and the other mods that I have seen on the help channel have been equally helpful.

Hi11Zone
04-04-2013, 01:46 AM
I had an issue with the reward for registration of a friend. I didn't get the email for the reward code when my brother registered using my name. Hi11Zone talked with me on Skype, I explained my situation, and he instantly fixed it, giving me a new code and now I have my blue dragon. :D This game has had the fastest support I've seen in a long time, and the other mods that I have seen on the help channel have been equally helpful.


Im here to serve im glad your a happy customer! ;)

justerab
04-04-2013, 06:15 AM
Great job Hi1zone you're really helping out a lot! You're an awesome dude and cool to play and talk with.

Dorrian
04-04-2013, 07:41 AM
Mod's have been excellent so far! Thanks Hillzone for answering questions for me, I know I ask allot :P

herbaltea
04-04-2013, 07:30 PM
Talk about great Support i let him know about my issue and he went straight away to fix my problem. more than i can say for some mods.



TY ZONE!!!!!!!!!!!!

Brian Shingles
04-05-2013, 03:45 AM
Yes, the Mods are fantastic and have really helped out, not just the players but the Dev team too.

Our dev team is really small at the moment - two full-timers - me (in-game coding, support) and Kon (direction, testing, support, admin) - and several part-timers - John (engine/server coding), Joe (unit/building coding, support), Mark A (art, support), Mark J (testing, support).

Past devs like Jarno, Andy, Alex, Andrej and Tyler have also stopped by but have not been able to be as active.

Luckily for us there were several extremely helpful players who agreed to become Mods and they have pretty much taken over in-game support and are doing a great job.

Without the Mods we wouldn't be able to spend as much time on fixes as we do now. Hopefully we'll be able to get more fixes in and make the game even better.

Hi11Zone
04-05-2013, 08:08 AM
An i'm honored to be a mod for this great community i know our hard work is helping make the game become better and easier for u to fix while we help with the madness that is the chat ;), iv been on support/game for 55hrs in 3days and i even took the codes out of my own pocket that were my refferals just to make them happy since i had none to give, ur lucky i lost my job a week ago or esle i could not play :(, hopefully new one soon ;)