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gray
04-27-2012, 02:45 AM
Hi,

I'm a new player, just got the game a few days ago.

I've started an Online Kingdom, several times. I build my town up and do some quests and everything seems fine. But when I next login my town is back how it was at the start, nothing saved. This has happened every time, which is obviously a bit of a problem :)

I attach the log from my session last night, just over two hours of playing, but this morning when I log in, nothing has saved, and I have to start from the start again.

Am I missing something? Is there a SAVE button I'm not seeing?

- Gray

gray
04-27-2012, 02:47 AM
My in game name is "Jug", if that helps any diagnostics.

Misery1337
05-25-2012, 06:09 AM
I have exactly the same problem...Data from ONLINE KINGDOM gets wiped each time i relog...help please! :(

Konstantin Fomenko
05-25-2012, 08:36 AM
Hey guys - we`ve investigated the issue - and it`s related to excessive number of people downloading and updating the game at the same time (servers can handle a hundred new players per day but not a thousand). We`ll update the client download link so this problem should be resolved later today.

Beathoven
05-25-2012, 09:21 AM
Got the same problem over here and i also lost 120 Influence points because it doesnt saved them.

Konstantin Fomenko
05-25-2012, 09:38 AM
Beathoven - can you please send me a PM with details on the loss of 120 influence points, so I can confirm this and issue the refund.

Konstantin Fomenko
05-25-2012, 10:19 AM
Update: We have changed the installer download location - so with-in an hour or so - as some of current 380 downloads from the old server will finish - things should get back to normal. However - we do expect some network turbulence to continue over the next 48 hours - we just didn`t expect this much interest.

Meanwhile we advise Logging out and logging back into your online kingdom every 10 minutes or so, to avoid loosing your progress.

Glykon
06-06-2012, 08:16 PM
WTFS is this ??

Lost 2 days of work already , game doesnt saves at all !! Pay some real programmers already :(

Glykon
06-07-2012, 05:24 PM
After I played for like 5 min last night and it seemed it was saving....
I played today another 1-2 hours and DIDNT SAVE AT ALL AGAIN !!

FIX THE ****ING GAME ALREADY FFS !

I play games since the 80s on ZX80 and NEVER seen such amateurism :(

Vind
06-08-2012, 02:00 AM
I know it is frustrating but using ffs will get you nowhere, a couple of nice words will open the strongest gate.

Im sure the devs are doing all they can to fix bugs in game. Give them some break they are allready working their asses off.

swuopa
06-08-2012, 07:16 AM
I know it is frustrating but using ffs will get you nowhere, a couple of nice words will open the strongest gate.

Im sure the devs are doing all they can to fix bugs in game. Give them some break they are allready working their asses off.

i agree, Glykon if you play from 80s i cant undestand how you do not have learn education and patience...

speshtonies
07-05-2012, 11:23 AM
uh new player here, good game so far but i just logged out for abit an came back on an found the game didn't save :eek:
i did have some unicorns from a market quest (can't finish that now!), a treant from another as well as 4 forest spirits and walls, all gone.... although i do have an extra 3 heroes and extra sentries lol but all the resources are gone too :(

can anything be done to replace the missing stuff?

tthammy
08-07-2012, 12:27 PM
ok . i just bought the game today and i already have thsi problem like 2 times already. if my game crashes i have to redo the entire thing -_-

tthammy
08-07-2012, 12:33 PM
it happened again, i am getting angry..

Konstantin Fomenko
08-07-2012, 01:15 PM
tthammy - sorry to hear about this, and yeah this is annoying! lets see if we can resolve this.

Can you confirm that the game even saves your progress at all please. Just start a new town, do something, go to Main Menu - choose Log Out, go back to the main menu, load this town again and confirm that your progress saved.

If it does save, and it`s only looses progress on crashes, could you please do the following
-Restart your wireless router/internet modem
-And make sure you don`t run any applications or webpages in the background

If that didn`t help, please test your internet connection stablity here: http://www.dslreports.com/pingtest and reply here with results.

And it would also really help us track down the problem if you could describe what were you doing when it crashed - in as many details as possible (it`s not suppose to crash that often:p)