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View Full Version : Bug Reporting Rules


Griegor Mcvennor
11-24-2011, 05:48 PM
Hello Community,
I have recently noticed quite a few new players with the addition of the Town vs Army pvp. This is an extremely good thing and I look forward to meeting you all in combat. Unfortunately new patches mean new bugs. One of the things to keep in mind is that bug reports require alot of information to help the developers find bugs and kill them.

Here is a recommended format for bug reporting.

1. Name of City

2. Location of Army or Town experiencing the bug

3. What actually happened? What was lost or changed? How did it affect you specifically? (Give much detail as possible)

4. Attachments - Always post your log.txt file as an attachment so the developers can see what happened during your game session.

5. Can you reproduce the bug? How?

6. Do you know any other players personally that have experienced the bug?

7. Follow up with it. Has any changes made to the game or suggestions from the developer worked in fixing your bug?



Remember a couple of things folks. The more information you give about a situation the better. You need to explain what you were doing at the time of the bug and what happened to cause the bug to the best of your knowledge.


Example of a good bug report
------------------------------------------------------
Town- XXXX
Slot- 1
Region- The Wold
I was pvping XXX with my army of strength XXXX. I flew my haunter dragon over the enemy army while my ground troops were advancing toward them. I clicked the firewall button and my game froze up completely. I closed the game and come back in and found out that my opponent XXXX experienced the same issue and froze up as well. We went into another pvp match and once again using the firewall ability caused us both to crash.

Attachment log.txt included




Example of a bad bug report
-------------------------------------------------------------------
My game froze in pvp and I am mad. Please fix it!!



Good luck and welcome to the game folks!

Safey18
11-25-2011, 01:05 AM
My game froze in pvp and I am mad. Please fix it!!


^lol. Good thread though!

Dreamwalker
11-25-2011, 10:14 AM
Yeah, good thread. I can't tell you how many times I've looked through the bug reports and found the most unhelpful reports (though to tell you the truth, my reports could be a bit better too...:o ). Hope people read this!