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TurnedToDust
11-02-2011, 05:51 AM
Hi,

I just bought the game plus a booster pack and i'm downloading the installer right now.

Only thing is the download doesn't seem to go faster then 30kb per second.
Do i really have to wait more then 24 hours to finish downloading?
I can't belief this is normal as you stated downloading is now 3x faster... did it used to be 10kb per second?

Oratory
11-02-2011, 06:12 AM
How fast is your connection? and in what country do you live?

Getting a program like http://www.flashget.com/en/download.htm Might help you with the download speed if it's the download server that is slow.

TurnedToDust
11-02-2011, 06:15 AM
My connection is 25mb. I'm in the Netherlands. Normally i download stuf between 2,5 and 3 mb,s per second.

Ill check out that link you posted, ty.

TurnedToDust
11-02-2011, 06:18 AM
Description:
Access to the web page was blocked by ESET NOD32 Antivirus.
The web page is on the list of websites with potentially dangerous content.

Guess the link is a nogo for me. Ty anyway.

Oratory
11-02-2011, 06:20 AM
Oh, that sounds wierd :P i've never had problem with flashget and NOD32, i will search and see if i can find another program that might help you.

here is a page where you can find alternative programs that can help you with your download speed:
http://alternativeto.net/software/flashget/
I have never tried any of them, so i have no idea how those work.

But i would still recomend getting flashget, just add it to ignore on NOD32. Or wait for some other solution that the mods here might have.

Oratory
11-02-2011, 06:45 AM
Looked through the webb, and the warning NOD32 is MOST likely a false possitive. Only 1 out for 46 warned for a trojan, wich as i said, often means it's a false possitive. You can find the report here:
http://www.virustotal.com/file-scan/report.html?id=b9a61c8950868756bab8bb565fc7ba19664 3b2a4e01fcf4111d722b9e31dd67e-1320236813
Or resend the url to see it yourself :).

This is sadly all i can help you with.

TurnedToDust
11-02-2011, 06:51 AM
Ill give it another go, ty for your help.

Ill let you know if it works out. ;)

Had another look at it, i dont want to fool around with my anti virus and install extra software just because this game from this particular site is dead slow.

Ill try and have a bit of patience and wait for another sollution.

Again, ty for your help anyway!

Brian Shingles
11-02-2011, 08:14 AM
Apologies for the inconvenience.

There was a small problem with our main high speed download link last night and we had to switch to a back up.

We hope to have the main link back up soon, but unfortunately that doesn't help you now.

I just tested the link myself and I got an initial download speed of 470kB/s but after pausing and resuming the download it dropped to 60kB/s. I just started a new download and now I am getting over 1,200kB/s. So, as you can see it is a bit variable and will change based on multiple factors such as the number of concurrent downloads.

As others have suggested, third-party download manager software might speed this up.

Sorry I couldn't be any more help. Another staff member who deals more directly with our downloads might be able to advise more when the come online later today.

TurnedToDust
11-02-2011, 08:30 AM
Hi,

Ty for your reply, seems the 3rd party download manager crashed my web browser and i can restart the download again. So the bad luck you guys are having with the launch seems to be contagious :D.

Anyway, i guess ill just have to suck it up that i wont be playing today and the halloween goody is out of my reach.

Ill, tell you tomorow how the game is working out for me.

Brian Shingles
11-02-2011, 08:56 AM
Let's hope the contagion doesn't spread too far :D

Not to rub salt into the wound or anything, but the download I started when writing the previous post has just completed - without a download manager (just a regular download using Chrome) - so it is possible to download reasonably quickly.

Hopefully when you're able to re-download, things will go more smoothly for you.

I believe the plan with the free Halloween Dragon is to stop giving it out after tomorrow's patch so you might still be able to get it. Also, our patches tend to come out a little later than we anticipate as we try to squeeze as much into them as we can, so you'll probably have even more time to get yourself a dragon ;)

Let us know how things work out and if we can be of any assistance.

See you in-game soon.

TurnedToDust
11-02-2011, 09:31 AM
Your downloading from northwest england?

Is the link i'm using bogus? Is there a link or place i can download the installer from?

Konstantin Fomenko
11-02-2011, 10:16 AM
TurnedToDust,

We have just tested the download speeds from our game server and they work as intended (getting 1.5 MB/second). You have the correct download link - I think it might be temporary download problem with megaupload servers in Europe. If download doesn`t pick up for you in the next 10 hours we`ll see if we can find an individual solution.

And don`t worry about the Halloween Dragon - worst case we`ll issue individual Dragon to you.

TurnedToDust
11-02-2011, 12:36 PM
I got flashget working, now its between 50 and a 100kb. 10 Hours to go zzzzzzzzzzzzzzzzzzzzzzzzzzz:confused:

The last time i downloaded something at this speed must have been around 8 or 9 years ago.

Thank you for dragon btw, hope its worth it. ^^