View Full Version : Just bough 120 Inf points but code is "incorrect"
10-31-2011, 10:43 PM
i went to redeem my code i just purchased for 120 inf points and i go to put it in and it pops up "code incorrect" i can provide my purchase details and code in a private message. i am a sad panda:(
10-31-2011, 11:06 PM
Sad Panda lol heh.
Private message Alex Wallz http://www.reverieworld.com/forums/member.php?u=7 AND Konstantin http://www.reverieworld.com/forums/member.php?u=13 with your details and code, wonder why it did not work for you, are there any Os or 0s in the code?
I will forwarded this message on to the staff forums, when other key staff members wake up in 4-8 hours they will have to check this code, hopefully fix the issue quickly and wont happened to other people. if your code is faulty we will give you a new one and figure out why this one did not work.
I am very sorry for the inconvenience.
11-01-2011, 12:05 AM
i juts copy and pasted it so idt a 0 or O would make a difference. but ok will pm, thank you very much
11-01-2011, 01:34 AM
We'll definitely have this fixed for you in the morning. I've got your receipt number and code so we'll make it happen
11-01-2011, 10:52 AM
Hi we`ve resolved this - check your Private Message and sorry for any inconvenience.
vBulletin® v3.6.4, Copyright ©2000-2014, Jelsoft Enterprises Ltd.