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View Full Version : Just bough 120 Inf points but code is "incorrect"


TheDarkOne
10-31-2011, 10:43 PM
i went to redeem my code i just purchased for 120 inf points and i go to put it in and it pops up "code incorrect" i can provide my purchase details and code in a private message. i am a sad panda:(

Joseph Visscher
10-31-2011, 11:06 PM
Sad Panda lol heh.


Private message Alex Wallz http://www.reverieworld.com/forums/member.php?u=7 AND Konstantin http://www.reverieworld.com/forums/member.php?u=13 with your details and code, wonder why it did not work for you, are there any Os or 0s in the code?

I will forwarded this message on to the staff forums, when other key staff members wake up in 4-8 hours they will have to check this code, hopefully fix the issue quickly and wont happened to other people. if your code is faulty we will give you a new one and figure out why this one did not work.

I am very sorry for the inconvenience.

TheDarkOne
11-01-2011, 12:05 AM
i juts copy and pasted it so idt a 0 or O would make a difference. but ok will pm, thank you very much

Danny Vink
11-01-2011, 01:34 AM
We'll definitely have this fixed for you in the morning. I've got your receipt number and code so we'll make it happen

Konstantin Fomenko
11-01-2011, 10:52 AM
Hi we`ve resolved this - check your Private Message and sorry for any inconvenience.