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View Full Version : Having trouble installing/starting DoF? Lost your CD Key or password?


Jarno Montonen
10-03-2011, 05:27 AM
Welcome to Dawn of Fantasy. If you are having issues with starting the game - be it installation, lost CD key or other reasons - we hope bellow guide will solve all your problems. However, if you still having issues please don`t hesitate to contact our friendly support staff here - support@reverieworld.com. Keep in mind service is exceptionally great on weekdays, but not so much on weekends and holidays:) Also please feel free to reply here, and we`ll try to fix your problem asap.

Returning to the game and lost your CD key? Forgotten your username/password?

Fear not with our fully automated and user friendly (somewhat) recover system you`ll be back to playing in no time. Just follow this link: http://dof.reverieworld.com/passwordrecovery.php


Purchased DVD copy of the game, and CD key is not working?

Nobody`s perfect, and our ex publisher made couple of mistakes when printing CD keys for DVD boxes. Worry not we have solution guide for you here: http://www.reverieworld.com/forums/showpost.php?p=60550&postcount=2


Stupid updated will not work! This only applies to these who have non Steam version of the game

Make sure you're starting the game in Administrator Mode. You can do this by simply right clicking on the icon on your desktop and clicking "Run as Admin." Alternatively, you can right click it, go to the PROPERTIES > COMPATIBILITY and press "Run as Admin by default" near the bottom, this'll save you the hassle of having to right click it every time you want to start the game.
A lot of people have problems because they dont have Microsoft .NET Framework, which this game apparently needs in order to run. You can get the latest version for free here: http://www.microsoft.com/download/en/details.aspx?id=24872


My mouse is acting funny! Should I get a cat?

If you're having problems with your mouse cursor, such as it freezing whenever you move your mouse or just mouse lag in general, try to lower your font size/resolution. This seems to work for some people, DoF supports up to 1920x1080 resolution at most, so anything above that will cause problems.

Konstantin Fomenko
04-07-2013, 10:22 AM
For the players having a lot of nasty bugs, and constant crashes, please try the following:

1) Open Steam find DoF in the Library
2) Right click on DoF, and go to Game Properties
3) In Game properties click on Local Files, and select Re-validate game files.

d3center
05-11-2013, 02:28 AM
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Warbs
05-13-2013, 09:44 AM
For the players having a lot of nasty bugs, and constant crashes, please try the following:

1) Open Steam find DoF in the Library
2) Right click on DoF, and go to Game Properties
3) In Game properties click on Local Files, and select Re-validate game files.

there is no option for Re-validate game files, you can verify integrity of game cache, not sure if that's what you mean ?

Zvonzi
05-13-2013, 09:47 AM
Yes, that's it. :)

Alfvinr
06-17-2013, 09:53 AM
i have the steam version when i want to log online it says, i have the wrong version.
no update on steam and i can't play....
what can i do?

Alfvinr
06-17-2013, 10:09 AM
i have the steam version when i want to log online it says, i have the wrong version.
no update on steam and i can't play....
what can i do?

nevermind, seems it updated finaly.

Zvonzi
06-17-2013, 11:32 AM
Be sure to have option for auto-updates turned on :)

rolzuc
07-13-2013, 08:56 AM
Hi there, since Patch 1.17 i always get a "Connection timeout" error message when trying to log in. I doublechecked username and pw and they were right, and if i insert them wrong, the error message is different. I also followed all your suggestion found here: http://www.reverieworld.com/forums/showthread.php?t=7417 . I didnt write before, because i knew there were some connectivity issues after the expansion started and i wanted to wait for the new pathfinding system before starting to play the game again. But now my brother bought DoF as well and i wanted to show what the game is all about, but i still have the issue logging me in. Any suggestion? A nice day to everyone

Zvonzi
07-14-2013, 11:03 AM
Hmm, did you try to turn off your firewall and/or add DOF to FW exceptions?

rolzuc
07-15-2013, 06:05 AM
Yes and yes. And to make things worse, my brother can join just fine, so its not something internet provider related...I dont know what to say, i will try making a new account, dont know if it lets me with my key, but its worth a try

rolzuc
07-15-2013, 10:51 AM
Hey there, i tried everything out again, even installed the whole game again. Still, when i try to log in, i get the "Connection timeout" error message over and over again. And i cant create a new account with my key since its already used...im glad for every suggestion

rolzuc
07-21-2013, 12:16 PM
Hey there, thanks for your hard work. Since patch 1.18 i can log in again. Blessings to all fo you! :)

Funny_Dude60
02-06-2014, 07:45 AM
Hello, Everytime im starting upp the game it is installing the redist package that should be a 1 time thing, but this happens everytime, (Takes around 10-20 mins to install) so if anyone know why give me a Pm :D (Ennoying! xD)

Deezork
05-01-2014, 05:21 AM
Hi,
I bought the game yesterday , i instal it , and i have this message when i launch dawn of fantasy shortcut.
"dawn of fantasy has not been activated!you must activate the game online!"

How and where activate the game ?

Sh1rts
08-19-2014, 05:04 AM
the game goes to the updater window and tries to update game files, unfortunately it only updates 2 or 3 before becoming stuck.
I've attached a screenshot of the process the game gets stuck at.

I run the game as admin, have added exceptions to antivirus and firewall and have also uninstalled and reinstalled.

Any other suggestions would be appreciated.

Zvonzi
08-19-2014, 06:51 AM
the game goes to the updater window and tries to update game files, unfortunately it only updates 2 or 3 before becoming stuck.
I've attached a screenshot of the process the game gets stuck at.

I run the game as admin, have added exceptions to antivirus and firewall and have also uninstalled and reinstalled.

Any other suggestions would be appreciated.

Did you try to play DoF using Steam?

Konstantin Fomenko
08-19-2014, 07:59 AM
To install your game on Steam, using same CD key you have now:

1. Open the Steam client
2. Click on the "Games" menu
3. Choose the "Activate a Product on Steam" option
4. Follow the instructions and agree to the Steam Subscriber Agreement
5. Enter your current Dawn of Fantasy game key when prompted
6. Be sure to remove dashes - from your CD key as you enter it
7. Follow the prompts to begin installation

ReCoder
08-19-2014, 10:32 AM
Important
If you are here to post a problem please don't post it here, create a new thread in the correct forum which can be found here: http://www.reverieworld.com/forums/forumdisplay.php?f=35
or here: http://www.reverieworld.com/forums/forumdisplay.php?f=36
depending on your problem.

Sh1rts
08-20-2014, 08:36 PM
Did you try to play DoF using Steam?

Thanks will try this.

Important
If you are here to post a problem please don't post it here, create a new thread in the correct forum .

Ok no worries if the above doesn't work I'll make a new thread.

Edit: reinstalling through steam worked. Looking forward to getting back into the game.

Zvonzi
08-21-2014, 05:21 AM
Thanks will try this.



Ok no worries if the above doesn't work I'll make a new thread.

Edit: reinstalling through steam worked. Looking forward to getting back into the game.

I'm glad that we could help you. See ya in game.