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Konstantin Fomenko
09-30-2011, 12:47 PM
<img style="padding-right:3px;" align="left" src="http://www.dawnoffantasy.com/icons/photoicon.png" />Dear new Players - we have seen some reports on various issues with entering your CD key during installation and Online Kingdom registration. We want to address all the issues and help you start playing the game. Please read the rest of this news story for a solution. If solutions included in this post don`t work for you please reply here describing your problem in our staff will try to help you.

Konstantin Fomenko
09-30-2011, 12:50 PM
1) For these who purchased DVD boxed copy of the game
We have to apologize as there was a minor problem down the manufacturing chain, and the first 10,000 boxes got printed with CD key displayed in the wrong format. However - this is a minor issue, and it`s really easy to install the game.

The CD key you get with the Dawn of Fantasy DVD Box copy is in 6-5-5-5-4 format
For example: 123456-12345-12345-12345-1234 or ABCDEF-GHIJK-LMNOP-QRSTU-VWXY

However, for the installer you need to enter your key in 5-5-5-5-5 format. Basically you are just switching - characters
12345-61234-51234-51234-51234 or ABCDE-FGHIJ-KLMNO-PQRST-UVWXY

We suggest writing down your key on paper in this new format to make it easier to enter. Once you are done reenter it on the installer screen

Here`s a picture:
<a href="http://www.reverieworld.com/forums/attachment.php?attachmentid=1889"><img align="center" src="http://www.reverieworld.com/forums/attachment.php?attachmentid=1889" style="padding-right:3px;width:30%;height:30%;" /></a></p>


2) Confusing 0 (zero) and O (capital o) in the CD Key
We have seen numerous reports of players not sure if their CD Key includes an 0 (zero) or O (capital letter o). This could be a problem both when entering your CD key in the install and when registering in the online Kingdom.

This again only effects players with Boxed copy of the game, as these who purchased a digital copy of the game can just copy and paste.

Solution is to try entering the key first with capital Os and if that doesn`t work, change them to 0s. And other way around.

Keep in mind though it`s actually not hard do distinguish O and 0. Letter O is more round, while Zero 0 is narrower.


3) Upper Key characters ONLY
We`ve noticed a large number of users are typing in their CD keys with lower case characters! This doesn`t work:) Use capital letters only! So instead of a1b2c it should be A1B2C


4) Online Kingdom Registration
We often hear from players who are having trouble entering their CD key inside the game`s Online Kingdom - New Account registration menu, and get Error message: "CD key must be 25 characters in length"

From what we could find through our logs - most players simply enter their CD key wrong. What we recommend doing, is minimize the game (Alt-Tab), and type in your key in NotePad, MS Word or other program. Then copy the key (Ctrl + C), open the game and Paste (Ctrl +V) in the CD Key field.


5) You played Beta before. Now installing Retail version - and get an error
If you have played the beta of the game, and now when you try to install the game it says: Your key has expired, you`ll need another solution.
All the details for you can be found in this pot: http://www.reverieworld.com/forums/showthread.php?t=4157


6) Online Kingdom - "CD Key Already in Use"
If you get this issue, please send an email to support@reverieworld.com. Inside your email include:
-the CD key (it`s safe with us :p)
-the username you were trying to register with
-Location you bought the game (just company name like Nex Way or Game Stop e.t.c)
And we`ll investigate this as soon as possible, and fix this so that you can register.


7) You have tried everything, but still can`t get your key to work
Please send an email to support@reverieworld.com. Inside your email include:
- the CD key (it`s safe with us :p)
- where you bought the game (just company name like Nex Way or Game Stop e.t.c)
And we`ll investigate this as soon as possible, and fix this so that you can register.




If you encounter any other problems please post here and we'll try to help you!

Skrag_the_Slaughter
09-30-2011, 01:07 PM
I have tried all the above and uninstalled and reinstalled the game 5 times now and the game is still not working each time it tells me that the time limit for the cd key is over and that i need to register the game before i can play the game.

How can i fix this?

Konstantin Fomenko
09-30-2011, 01:12 PM
I`ve updated the post, adding solution to your problem.

Please confirm that you`ve played the beta before? And that this solution works for you.

zilong
09-30-2011, 01:33 PM
Online Kingdom Registration
We often hear from players who are having trouble entering their CD key inside the game`s Online Kingdom - New Account registration menu, and get Error message: "CD key must be 25 characters in length"

From what we could find through our logs - most players simply enter their CD key wrong. What we recommend doing, is minimize the game (Alt-Tab), and type in your key in NotePad, MS Word or other program. Then copy the key (Cntrl + C), open the game and Paste (Cntrl +V) in the CD Key field.

-----------------------------------------------------------------------------------------------------------------------
it wasnt an Error that I was getting it was saying that Client Key is already in use when putting client key in new account menue

Mordokar
09-30-2011, 01:37 PM
I hve the same problem. I got over the expired key etc issue. Just to see when i want to make an account that it states: The key is already in use.
i Tried to recover password and username but no mail yet since 14 hours.

help would be really welcome.

zilong
09-30-2011, 01:50 PM
I hve the same problem. I got over the expired key etc issue. Just to see when i want to make an account that it states: The key is already in use.
i Tried to recover password and username but no mail yet since 14 hours.

help would be really welcome.

yep same problem for me, I spamed them for recovering password and username but I dont think that was the problem seeing is that I couldnt create an account anyways, I wound up canceling my order for game thats how frustrated I got, I would be happy to order the game but I would not want this problem again, I would need a guarentee on that.

Konstantin Fomenko
09-30-2011, 02:09 PM
Ok guys I added a solution.

CraiX
09-30-2011, 03:46 PM
Hi, today I've bought Dawn of Fantasy, I've entered the code correctly .. But there is always a message after I entered the code: The Time period for this CD key is over
?!?!?! Help me please ......

Konstantin Fomenko
09-30-2011, 03:53 PM
CraiX,

please check the first post, under You played Beta before. Now installing Retail version - and get an error

CraiX
09-30-2011, 03:59 PM
I have not played the beta?
I wanted to play today for the first time..!

wills370
09-30-2011, 05:01 PM
Hey, i was wondering if you could do some in depth instructiosn on how to redeem your pre order bonus. As i cant seem to find the coin on the market which opens something i can enter a code in. All i find is the scales on online kingdom. Also i tried posting my code into the market without any field but that didnt work either.

Please tell me im being stupid and have missed somethign obviouse as i really want my preorder bonus :P

Konstantin Fomenko
09-30-2011, 05:07 PM
@ CraiX

Please use forum Private Message function to PM me - Konstantin. Inside your PM include:
-the CD key (it`s safe with me:p), but if you like you can omit the last 5 characters:)
-the username you were trying to register with
-Location you bought the game (just company name like Nex Way or Game Stop e.t.c)

And we`ll investigate this with-in 24 hours, and fix this so that you could register.


@ wills370

You can`t right now as this feature was disable. You`ll be able to redeem it on Sunday in the in-game Market. Sorry for the 2 day delay.

Henry Martin
09-30-2011, 05:08 PM
Yes you are being stupid! J/K XD

the preorder codes wont be enable until sometime this weekend, I believe.

Well I guess kon beat me to the post :(

XxRyan92xX
09-30-2011, 05:50 PM
My CD key does not work I'm going mad I pay and does not work! Please Help me

Braindawg
09-30-2011, 08:20 PM
do our beta accounts work for online in the retail version of the game or do we have to start new accounts?

andreicde
09-30-2011, 08:50 PM
do our beta accounts work for online in the retail version of the game or do we have to start new accounts?

you need to start new accounts

tiphus
10-01-2011, 01:32 AM
Ca me prend la tete tout les solution que j'ai esseye ne marche pas -_-

Sephriem
10-01-2011, 04:25 AM
Was going to buy the game now, I'll wait a bit and hopefully the problems will be resolved soon. I still have some questions about game-play and the sort I wanted to check out first anyway.

tiphus
10-01-2011, 04:30 AM
DE TOUTE facon la je suis tres decu par la moderation c'est encore pire que blizzard bref......

Applewood
10-01-2011, 06:31 AM
Ok ive installed the game after deleteing the closed beta including the hidden files, entered my product key and it updated. The game says that my user name and password is incorrect???? I am not getting this wrong as ive tried a whole bunch of times.

So I tried to register as a new user and entered my deatails till I came across the last part.....The product key? I thought this might be my activation key but no such luck and I have not been given a product key in any of my emails so now what do I do? :(

tiphus
10-01-2011, 07:07 AM
revent le jeux je pense parce que ya encore pas mal de beug je crois ce jeux ca ete sortit a la vite bacle alle hop c'est emballe

Jarno Montonen
10-01-2011, 09:11 AM
Ok ive installed the game after deleteing the closed beta including the hidden files, entered my product key and it updated. The game says that my user name and password is incorrect???? I am not getting this wrong as ive tried a whole bunch of times.

So I tried to register as a new user and entered my deatails till I came across the last part.....The product key? I thought this might be my activation key but no such luck and I have not been given a product key in any of my emails so now what do I do? :(

I believe you use the same product key (client key) to make the new account that you used for the updater.

Hope this helps!


tiphus, any change you could write in english? I don't think any of us devs really read/write french :\

Lord Fredrik
10-01-2011, 10:38 AM
Hi
Iam trying too play the beta test, i hade a number och diffrent problem, and cant play the game.

Now its saying my beta key is invalid.

Can you plz post me a new beta key?

I belive this could be the best game ever, IF it works..

Best regards Fredrik

Jarno Montonen
10-01-2011, 01:02 PM
Hey Lord Fredik, the game was published this week so the beta is not open anymore and the beta keys won't work :).

Konstantin Fomenko
10-01-2011, 02:45 PM
I`ve replied to EVERYONE who PMed me on the forums, hopefully I found solutions for most of you guys.

comojo
10-01-2011, 03:23 PM
Hi I have just bought this game this morning. I have not played beta before so was looking forward to the game. However I am having problem actually getting the game to accept my key.

I saw in this thread similar problems but havent seen any solution that seems to work.

I understand you just move the 6th digit to the next so you enter 5 5 and so on thats not a problem, but all i get is "the time period for this key is over" when i click ok i get this error message "That key is not valid for Dawn of Fanstasy, Invalid key"

Now i have 3 characters that could be either the 0 or the O but i have tried every combination in notebook and copyed them one by one and none of them seem to give me any different error message. Does this mean that the 1st message is actually non related to the problem but I have a key that is invalid? if this is the case how do I go about getting a new key. I cant take the game back nor would I want to but I have paid £30 for this and would like to play it.

I look forward to answer soon.

Thanks

CraiX
10-01-2011, 04:46 PM
Hi I have just bought this game this morning. I have not played beta before so was looking forward to the game. However I am having problem actually getting the game to accept my key.

I saw in this thread similar problems but havent seen any solution that seems to work.

I understand you just move the 6th digit to the next so you enter 5 5 and so on thats not a problem, but all i get is "the time period for this key is over" when i click ok i get this error message "That key is not valid for Dawn of Fanstasy, Invalid key"

Now i have 3 characters that could be either the 0 or the O but i have tried every combination in notebook and copyed them one by one and none of them seem to give me any different error message. Does this mean that the 1st message is actually non related to the problem but I have a key that is invalid? if this is the case how do I go about getting a new key. I cant take the game back nor would I want to but I have paid £30 for this and would like to play it.

I look forward to answer soon.

Thanks

same problem.. I'm waiting too ..

myloli
10-02-2011, 03:52 AM
I am a beta tester, and my key is invalid too, and this post has no solution http://www.reverieworld.com/forums/showthread.php?t=4157

xiconia
10-02-2011, 05:09 AM
Hi Im in Australia
Ive purchased the game
downloaded it (2.8 gig)
Opened it and entered my CD Key

When I click the DoF I get a small box with "play" and "Editor" in the bottom right corner both are not able to be clicked
On the bottem left I have a yellow text saying "generating file cache ..."insert numbers" Files / 16308 Files
I keep getting right to the end and it changes to "X number" of files remaining, it gets to 3 files remaining says im still downloading but it stays like this for about 10 minutes and then crashes!!! (I get a message saying DoF updater has stopped working) With the options of close program or check online for a solution and close the program)
I didnt have beta

Any ideas?
haha need a game just handed in 6500 word essay

xiconia
10-02-2011, 05:38 AM
Ok after continuly retrying its worked on about the 4th go

S1lverwing
10-02-2011, 07:41 AM
I have tried all of the solutions for entering the Product key, but still get the message "THE TIME KEY FOR THIS CD KEY IS OVER" then "THAT KEY IS NOT VALID FOR THE AWN OF FANTASY, INVALID KEY".

The key on the back of the manual is [removed], so I changed it to [removed] as you suggested. However, I still get the above messages.

Please can you help

Jarno Montonen
10-02-2011, 08:01 AM
S1lverwing, I removed your actualy key from your post. You don't really want to spread that around :]. Anyway, how you input it should be correct. I can't really help with this issue. Have to wait for other devs to solve it, and being sunday, it might be slightly quiet today :\.

Sorry for the hassle!

CraiX
10-02-2011, 03:04 PM
I'm waiting ...-.-

sharp
10-03-2011, 04:22 AM
i am having the same issue, new to the game, just got the box from Game UK in-store will be PMing the OP soon.

Jarno Montonen
10-03-2011, 04:41 AM
If you can't solve your client key problems with the information in this thread, send Konstantin a private message on these forums.

myloli
10-03-2011, 05:53 AM
HEy Mod, your post has problem, i'm beta tester but i found no solution on page 1. I click on the link and i return exacly the same i i click before, and this game is P2P or F2P

Sephriem
10-03-2011, 06:08 AM
HEy Mod, your post has problem, i'm beta tester but i found no solution on page 1

Send a PM to Konstantin Fomenko, he will sort it out for you.

grumil
10-03-2011, 08:11 AM
Hi I have just bought this game this morning. I have not played beta before so was looking forward to the game. However I am having problem actually getting the game to accept my key.

I saw in this thread similar problems but havent seen any solution that seems to work.

I understand you just move the 6th digit to the next so you enter 5 5 and so on thats not a problem, but all i get is "the time period for this key is over" when i click ok i get this error message "That key is not valid for Dawn of Fanstasy, Invalid key"

Now i have 3 characters that could be either the 0 or the O but i have tried every combination in notebook and copyed them one by one and none of them seem to give me any different error message. Does this mean that the 1st message is actually non related to the problem but I have a key that is invalid? if this is the case how do I go about getting a new key. I cant take the game back nor would I want to but I have paid £30 for this and would like to play it.

I look forward to answer soon.

Thanks

I have the same problem...

spinksy
10-03-2011, 09:06 AM
im having the same problem. i have tried all of the listed suggestions and yet i keep getting the same problem with the cd key. will yeo send me a new cd key to try.

starting to think that i'm never going to play this game.

Konstantin Fomenko
10-03-2011, 10:58 AM
Guys - as Jarno mentioned, just PM me, with as much details as possible. I have 28 PM related to CD keys and I`ll reply to all of them fixing these with-in 1 hour, so check your PM inbox.

grumil
10-03-2011, 12:06 PM
I have the same problem...

Problem solved thank you Konstantin

MrKonkas
10-03-2011, 02:44 PM
Ok i bought the game today,super exited... BUT!
the cd-key whont work and i dont under stand that solution you posted :c
there is one number to many in the first section D:.

pls e-mail me if you find a sollution or if you could explain that solution of yours alittle more simple ^^"

fredrikbarlund@hotmail.com

omitheman
10-04-2011, 07:06 AM
i bought the game today,super exited... BUT!
the cd-key whont work and i dont under stand that solution you posted :c
there is one number to many in the first part and missed one in the last part

pls e-mail me if you find a sollution or if you could explain that solution of yours alittle more simple

[email]omi92@hotmail.com

Sharkoss
10-04-2011, 07:39 AM
Hello, I come here an angry because I can buy the official game today and can not play because of that damn key, though I have try all I can manipultations never been able to play.

So I want to know how can one's going on? for here have put 30€ in a game not to play his fiddle ......

I get the message and for The Time Period for this CD key is over / That key is not valid for dawn of fantasy, invalid key

waiting for your answers.

Sharkoss

omitheman
10-04-2011, 07:39 AM
i bought the game today,super exited... BUT!
the cd-key whont work and i dont under stand that solution you posted :c
there is one number to many in the first part and missed one in the last part

I have tryed the 5-5-5-5-5 format on all, and change 0 and O but still It only say that the time period is over

any one that have any idea?

Jarno Montonen
10-04-2011, 07:59 AM
Sharkoss and omitheman send a private message to Konstantin Fomenko on these forums. In the message include your CD key (you can omit the last 5 characters) and the company from which you bought the game from.

He'll help you solve the problem within 24 hours. Hope this helps!

chlorophorm
10-04-2011, 10:44 AM
I have the same problem...
i also have same problem

Tollemotala
10-05-2011, 09:34 AM
Hi!

I Have read all this, and i have tryied to do it, but still dont work!
I have send a message to Konstantin about this, and i hope i get som help quick!
This game looks so awsome!

Nuellzo
10-05-2011, 05:13 PM
do your enter code work now ?

Nuellzo
10-05-2011, 05:19 PM
hm the code failed!!
so i can t play my bought game
i deinstall and install again
it takes many time but i dont no it is work

Alex Walz
10-05-2011, 09:20 PM
If you have a code that doesn't work, please PM either Konstantin or myself with your code and we will help you out.

We will both help you, but please only PM one or the other, not both of us.

Here are some shortcuts for PM'ing us:
Konstantin - http://www.reverieworld.com/forums/private.php?do=newpm&u=13
Myself - http://www.reverieworld.com/forums/private.php?do=newpm&u=7

Konstantin is the company CEO and Executive Producer, and I'm his Assistant Producer, so you can be confident that you can trust your serial key with us.

theweefreeman
10-06-2011, 05:52 PM
cd key problem still will not work i just bought the box game today has a set of six letters and digits then three sets of five and one set of four have tried all your solutions but will not accept the cd key

theweefreeman
10-06-2011, 05:55 PM
if someone could help me with this problem it would be much appreciated

Alex Walz
10-06-2011, 11:48 PM
PM me if (http://www.reverieworld.com/forums/private.php?do=newpm&u=7) if you manually rewrote it in the 5-5-5-5-5 format and it still doesn't work. :)

Tyraria
10-08-2011, 09:36 AM
i bought the game today at FNAC boxed edition and it says my cd key time limit has expired though i never played the beta.I pmed konstantin but since tomorow is sunday i am afraid this will only take too much time...

delguen
10-08-2011, 12:24 PM
I have tried all the above and uninstalled and reinstalled the game 5 times now and the game is still not working each time it tells me that the time limit for the cd key is over and that i need to register the game before i can play the game.

How can i fix this?
i have the same problem on DoF with my CD key, have you find have you find any issue?

Alex Walz
10-08-2011, 12:41 PM
If you have a code that doesn't work, please PM either Konstantin or myself with your code and we will help you out.

We will both help you, but please only PM one or the other, not both of us.

Here are some shortcuts for PM'ing us:
Konstantin - http://www.reverieworld.com/forums/p...?do=newpm&u=13
Myself - http://www.reverieworld.com/forums/p...p?do=newpm&u=7

Konstantin is the company CEO and Executive Producer, and I'm his Assistant Producer, so you can be confident that you can trust your serial key with us.

maddeb
10-09-2011, 10:36 AM
bought my game today and it had the 6-5-5-5-4 code but only 5-5-5-5-5

i just typed in the code as it is written ie putting 5 digits in then the 6th was the start of the second set of 5s and just followed with the rest of the digits.

works fine

maddeb

ponasozis
10-11-2011, 01:35 PM
i haved beta and when beta closed it asked that my cd key is outadet and i have lost my beda cd key when you say that just need to rewrite cd key what should i do ?

Alex Walz
10-11-2011, 01:39 PM
The beta period is over, so you will have to purchase a copy of DOF to continue to play. Have you done this?

ponasozis
10-12-2011, 05:22 AM
okay i got it tnx anyway

kenishi
10-12-2011, 07:42 AM
Hi, My problem is:
After complete the istalation and before entering the game, is asked to me to put the cd key, i try, and it doesn´t work appear a message saying that the time period for this cd key is over, but I bougth it two hours ago.

I´ve sent an PM and im waiting for the answer. Anyone know how should I wait for the answer??

Lyam2001
10-13-2011, 07:10 AM
Cd key for the 6-5-5-5-4 format the solution is to offset the - one space to the left
example: ABCDEF-ABCDE-ABCDE-ABCDE-ABCD
solution: ABCDE-FABCD-EABCD-EABCD-EABCD

PLASFI
10-14-2011, 02:40 AM
I ´ve real all the post about the " activation time is over" and similar.I´ve same problem. I copy, Type, re-copy and re-type my key but ALL the times I have same result
Do you have the solution? answer? And else I never played the beta
regards

neptunx
10-14-2011, 02:47 PM
having same issu ass many people here my CD key says '' the time period of over'' so my cd keydosent work and i buyed the game today in my store, any one have a clu?

titi2151
10-15-2011, 03:38 AM
<img style="padding-right:3px;" align="left" src="http://www.dawnoffantasy.com/icons/photoicon.png" />Dear new Players - we have seen some reports on various issues with entering your CD key during installation and Online Kingdom registration. We want to address all the issues and help you start playing the game. Please read the rest of this news story for a solution. If solutions included in this post don`t work for you please reply here describing your problem in our staff will try to help you.



bonjour j'ais acheter dawn of fantasy il y a 3 ou 4 jour et il n'accepte pas ma clez il me dit cle no valide je voudrais savoir quoi fair pour pouvoir accedez au jeu repondez aux plus vite en email

Gruber12
10-15-2011, 09:22 PM
i cant even find my cd key after buying it

dave
10-16-2011, 03:58 AM
i cant even find my cd key after buying it

on back of book is your cd key

Gruber12
10-16-2011, 04:49 AM
that would be good if i didnt buy the digital copy :P

Jarno Montonen
10-16-2011, 06:34 AM
that would be good if i didnt buy the digital copy :P

Hey, if you bought from the shop.dawnoffantasy.com you should get the key in an email. If you didn't you can contact nexwaygames customer support here: http://shop.dawnoffantasy.com/contact.html

LordAlaraic
10-17-2011, 11:07 PM
Hello , I have a problem with the product key i get . The period of the product key is over . Can you help me ? :(

jaybee
10-19-2011, 03:27 PM
i tried alll the solutions on the thread but im still getting
time period is up
need some more help

Jarno Montonen
10-20-2011, 03:43 AM
Hello , I have a problem with the product key i get . The period of the product key is over . Can you help me ? :(

i tried alll the solutions on the thread but im still getting
time period is up
need some more help

Hey! Check the step 7 in the first post.

Sebsar
10-20-2011, 11:37 AM
Hey i just bought the game and i had no real problem to instal or register but when i logged out and tried to logg in with the same password and username i registred with it told me that the username or the password is incorrect. Then I did the things when u press forgott password but i got no e-mail afterworth. A whats the problem here??? :s

Konstantin Fomenko
10-21-2011, 12:40 PM
Hey i just bought the game and i had no real problem to instal or register but when i logged out and tried to logg in with the same password and username i registred with it told me that the username or the password is incorrect. Then I did the things when u press forgott password but i got no e-mail afterworth. A whats the problem here??? :s

It looks like you are entering your information wrong. Please try a few more different combinations. And keep in mind - sometimes our e-mail retrieve password takes a few hours.

If nothing works, and it doesn`t re-send you the login info, please send me a Private Message in the forums with your Username, CD-Key and e-mail address. And I`ll reset your account (unfortunately we can only reset your account on Monday, as our server programmers are off for the weekend)

tchoux
10-22-2011, 10:01 AM
Hi,i cannot registered game because my CD key is over,do i realy need play beta first?
I think serriously it isnt acceptable to selling a game with alote of problem,may be this game is just a fake for gain free money.

JIMGRKRETA
10-22-2011, 11:12 AM
I just bought the game and got the message that the time period of the cd key is over too

Jarno Montonen
10-23-2011, 04:27 AM
Hey, please try the steps in the first post of this thread. The last step is to send a private message to Konstantin Fomenko and he'll help you solve it.

jagervild
10-27-2011, 11:11 AM
We understand what you are saying about send the PM`s in to sort out the key problem. I have and I am still waiting and waiting.

If it is taking this long then that would suggest you have such serious problems with this that you cannot fix them quick.

I am giving it another 24hrs for a reply and then this is going back to the shop.

Jagervild

nORNIRON
10-27-2011, 01:54 PM
i,m also getting time period for this cd key is over. i only bought the game 2 hours ago and have never played beta version. if this is a sign of how the game is going to be i think i will return it to shop and get my hard earned cash back

hoform22xu
10-28-2011, 12:44 AM
I just bought the game and got the message that the time period of the cd key is over too
http://www.cuinsurance.org/xiaofang1.jpg
http://www.cuinsurance.org/xiaofang2.jpg
http://www.cuinsurance.org/xiaofang3.jpg

Jarno Montonen
10-28-2011, 03:34 AM
Hey, please try the steps in the first post of this thread. The last step is to send a private message to Konstantin Fomenko and he'll help you solve it.

nORNIRON
10-29-2011, 01:33 PM
Code now sorted and now looking forward to playing game when updates have finished downloading. A private message to Konstantin Fomenko worked wonders if you give him all the information required

NemesIIs
10-31-2011, 04:20 PM
Hi, Konstantin !
At first I 'd like to apologize for my bad english, I'm a french student and this language is not really easy for me , I hope you will understand what I say.
I just bought the game today in the city of Caen (France) at the "FNAC" (name of the company/shop where I bought it) and I never played it before (In beta mode or anything else). So, I bought it this afternoon, and now that I have to enter my CD Key it says " Time period for this key is over" and then " This Key is invalid for Dawn of Fantasy" .
Need I send you in PM my cd key in order to obtain a new one ? Need I return the game to the shop ? Do I need to do something else ? I wish a fast answer from you ! And thank you for this beautiful game, to you, and everyone working on it , Can't wait to play on it !

PS : (Don't hesitate publishing a long answer if you need to , if I have problems to write and express myself in english, I can easily understand it) !

Thanks, NemesIIs.

Konstantin Fomenko
10-31-2011, 06:16 PM
Hello,

There are two ways to fix this.

1) I`ve send you a PM with corrected CD Key you can use.

Or

2) the following steps:
-Download this file http://dofgame.com/updater/bin/Updater-2.1.0.0/UpdaterUpdate.exe
-copy that file into your dawn of fantasy directory (typically C:\Program Files\Reverie World Studios\Dawn of Fantasy\)
-Run the file, and everything should work correctly from there

Arwenos
11-01-2011, 08:50 AM
So like, I purchased Dawn of fantasy today at gamestop, and it says the time period for my cd key is over, then it says ''This key is not valid Dawn of Fantasy, Invalid key!''. I haven't played Beta, so what am I supposed to do..? ._.

White935
11-01-2011, 09:00 AM
So like, I purchased Dawn of fantasy today at gamestop, and it says the time period for my cd key is over, then it says ''This key is not valid Dawn of Fantasy, Invalid key!''. I haven't played Beta, so what am I supposed to do..? ._.

What konstaintin said above.

Konstantin Fomenko
11-01-2011, 09:28 AM
@ Arwenos - yes, either send me a Private Message including your CD Key so I can issue you a new one. Or simple run through these steps:

-Download this file http://dofgame.com/updater/bin/Updater-2.1.0.0/UpdaterUpdate.exe
-copy that file into your dawn of fantasy directory (typically C:\Program Files\Reverie World Studios\Dawn of Fantasy\)
-Run the file, and everything should work correctly from there

Abstract
11-07-2011, 10:31 PM
I payed for the game and I re installed my computer and lost my key and download file. How do I re download? There is no contact E-Mail on this site

Bamboocha
11-17-2011, 08:09 AM
When i'm trying to enter CD-key after installing, I only get the error "The time period for this key is over."

I was in the beta, but the link in the solution for the beta problem only brings me back to this thread again

soulpaul
11-25-2011, 02:42 PM
i have the same problem too its driving me nuts i want to play the game but all i get is that error message

Konstantin Fomenko
11-25-2011, 03:34 PM
Send me a private message and I`ll be able to fix this for you.

Shin-Kanzama
11-25-2011, 05:30 PM
Just bought game 15 minutes ago. It says the CD key has expired???

Konstantin Fomenko
11-25-2011, 06:54 PM
Send me private message with your CD key and I`ll quickly fix this for you.

drema12
11-26-2011, 11:46 AM
i have same problem with CD key being expired from disk version, just sent pm, any help would be appriciated thanks.

Vanek
11-26-2011, 06:32 PM
Same problem here, say that cd key expired, bought disk version, I just sent PM, any help would be cool.

Grammaton
11-26-2011, 09:40 PM
Had the same problem, about the invalid key, and the key being expired, until i tried it in uppercase and replaced the "O" with a naught(0) they really should have a line going through it to indicate that its a number and not a letter but yer.
Hope that helps someone.
Oh and i did just format my c drive couple days before installing so i didnt have any beta stuff on it.

justament
11-27-2011, 06:17 AM
i also have a problem with cd key.....time periode for cd key is over.....i wanna play pleas help!!maybe in german :-)

soulpaul
11-27-2011, 07:23 AM
thnx for ur help ont he problems before but now i started playing the game and i brought a royal dragon and then went on a quest and then when i finished my quest my royal dragon had disapeared r u able to replace him and also im having trouble with my walls they r building the same wall type on the walls that are already there and there is a bug with the gates where the gate has 2340/1800 life and the gates dont funtion properly they dont work with the command to open and close all gates and when i close them they open back up after a few seconds of staying close and im using the ork race so if u can address these bugs it would help and i really want a replacement royal dragon he costed me 120 wealth

White935
11-27-2011, 08:16 AM
thnx for ur help ont he problems before but now i started playing the game and i brought a royal dragon and then went on a quest and then when i finished my quest my royal dragon had disapeared r u able to replace him and also im having trouble with my walls they r building the same wall type on the walls that are already there and there is a bug with the gates where the gate has 2340/1800 life and the gates dont funtion properly they dont work with the command to open and close all gates and when i close them they open back up after a few seconds of staying close and im using the ork race so if u can address these bugs it would help and i really want a replacement royal dragon he costed me 120 wealth

You should post this in the proper place instead of the new's selection.
http://www.reverieworld.com/forums/showthread.php?t=4104 this is the proper thread for bugs which you experience (walls issue + disappearing unit),

Markas13
12-03-2011, 10:20 AM
Hello, i have insertet the key in 5-5-5-5-5 mode... And it still says thats is invalid and the code is timed out. What to do? Cant uninstall the game either..



/Markus

Konstantin Fomenko
12-03-2011, 12:39 PM
Markas - send me a private message including your CD Key and I`ll be sure to fix this for you.

gemento
12-06-2011, 10:01 AM
hi i have the same problem.. every time it says the time period for for this cd key is over.. and then it says that key is not valid for dawn of fantasy, invalid key but i checked all the letters and every time it says.. whatever i tipe.. pls help me !!!!

Konstantin Fomenko
12-06-2011, 10:41 AM
Send me a private message me with your CD key and I`ll fix this for you.

Ange021
12-07-2011, 12:03 PM
i can't anything to fix it because it key CD is over or expire.. I guess I have to wait contract him.

Ange021
12-07-2011, 12:10 PM
Konstantin Fomenko is online?

whitemage44
12-10-2011, 01:33 PM
I have a problem with my CD key. it says: the time period for this CD key is over. iv'e gone thrugh
the forums. but nothing helped. so what should i do?

ps: i bought the game yesterday.

Konstantin Fomenko
12-11-2011, 01:59 PM
Send me a private message me with your CD key and I`ll fix this for you.

rguillet
12-14-2011, 01:15 PM
I got the same probleme i bought the game today but the cd key is incorrect!!!

bigbilly12
12-16-2011, 11:06 AM
I have the same problem...

I have the same problem

DeMoN3321
12-17-2011, 12:39 AM
just wondering but any idea how long it will take to get a reply?

knightl
12-17-2011, 12:48 AM
send him a pm and he will fix it for you as he said but as you might notice they also fix bugs and the sort so he might only be able to do a few a day so just send him a pm and check in tomorrow

Konstantin Fomenko
12-17-2011, 10:27 AM
I usually reply with-in 24 hours. So just send me a private message and we`ll have this fixed for you.

DeMoN3321
12-18-2011, 08:51 AM
ok back again but im one slight step futher
ive played beta, bought boxed version, had key problems, got new key

once i put new key in and submit it i get a pop up saying 'DoFUpater has stopped working"
ive tried this many times, ive uninstalled/reinstalled, restarted
not exactly sure if this is tied to the new key i got or not but is still a very annoying problem

knightl
12-21-2011, 04:58 AM
ok back again but im one slight step futher
ive played beta, bought boxed version, had key problems, got new key

once i put new key in and submit it i get a pop up saying 'DoFUpater has stopped working"
ive tried this many times, ive uninstalled/reinstalled, restarted
not exactly sure if this is tied to the new key i got or not but is still a very annoying problem

try the new updater ill look for it for you later but that might fix it

DeMoN3321
12-21-2011, 06:13 AM
i think ive already dled that.. the updatedupdate.exe
so lame i installed beta no problems

knightl
12-21-2011, 06:32 AM
i think ive already dled that.. the updatedupdate.exe
so lame i installed beta no problems

im sorry then im not sure about you're specific error im sure the person who helped me can help you just wait until he comes online and he'll help you

Floyd Georgetown
12-22-2011, 11:10 PM
I would like to get a new CD Key for the game i bought.The one i have now is invaid CD Key number.How do i get a new one

knightl
12-22-2011, 11:14 PM
I would like to get a new CD Key for the game i bought.The one i have now is invaid CD Key number.How do i get a new one

send a pm to kon and he will check if your cd key works as it may not be the keys fault then if it doesnt work he will cancel it then give you another

edit: he might also need proof of purchase as a person with one post and hasnt requested help is doubted

http://www.reverieworld.com/forums/member.php?u=13

SKOLLBAR
12-23-2011, 04:36 AM
I have experienced several desappointments since starded to buy games. But this one is new. I can't even launch the game thanks to an invalid key.
Luckily, for these who sell such poor products, My mastercard number was valid when i bought this...stuff. Do you guys ever test your games ????
Whould it be too much to ask you to deliver a key that works?
Anyway, it seems that i am not alone.
Au revoir

DivineSausage
12-23-2011, 01:37 PM
I've PM'd. How long until this is fixed? I really hope it's the next hour or so.

Konstantin Fomenko
12-23-2011, 08:12 PM
I`ve just replied to all the PMs about CD Keys - we typically reply within 24 hours.

And we sincerely apologize, however we are not at fault here. The CD Key mess up was created by our EX publisher 505 Games, we have partied ways with them and don`t work with them anymore - but their mistakes will haunt us for a long time.

sylvain
12-26-2011, 06:16 AM
Hello,

We bought a new game Dawn of Fantasy in France (AMAZON), but we cannot install the CD key of XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

It marks: THE TIME PERIOD FOR THIS CD KEY IS OVER

Can you help us please?

Many thanks

Sylvain

Zerabal
12-26-2011, 09:16 AM
just carn't wait to play the game, and now im tempted to go and make a fuss on 505, just for a little festive merriness of course.

Brian Shingles
12-26-2011, 10:08 AM
Hello,

We bought a new game Dawn of Fantasy in France (AMAZON), but we cannot install the CD key of XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

It marks: THE TIME PERIOD FOR THIS CD KEY IS OVER

Can you help us please?

Many thanks

Sylvain
If you send a PM to Konstantin Fomenko, he will be able to sort out this issue for you.

Please do not post your key on the public forums.

Konstantin Fomenko
12-26-2011, 07:39 PM
Woah what a busy Holiday season - I took 48 hours off just to find close to 20 PM with people who can`t get their CD Keys to work today - sorry for the delay with the response guys! I just replied to everybody.

knightl
12-26-2011, 08:39 PM
Woah what a busy Holiday season - I took 48 hours off just to find close to 20 PM with people who can`t get their CD Keys to work today - sorry for the delay with the response guys! I just replied to everybody.

WOW after today you should take a day off don't want our biggest target going crazy

DeMoN3321
12-26-2011, 11:18 PM
any news on my problem
its been close to three weeks now so just wondering

knightl
12-27-2011, 12:26 AM
any news on my problem
its been close to three weeks now so just wondering

so you did pm your old code?

if you have in the meantime type it in dont paste it if that doesnt work just wait

Konstantin Fomenko
12-27-2011, 09:43 AM
DeMoN3321 - please PM me again or post here reminding what the problem was. If it`s game freezing on a loading screen - we are working on a solution.

DeMoN3321
12-30-2011, 01:45 AM
yes i got a new key 2 weeks ago but i am unable to submit the code without the DoFUpdater immediately freezing and become unresponsive
i dont really see why this is happening if i installed beta and had no problems at all

crashercc
01-01-2012, 07:37 AM
Hi people is there any1 that can help me with the error where it says ''The time limit for this CD key has expired''. I have already sent PM to Konstantin a couple of days ago but got no reply so far so was wondering if he's just busy or is he taking some time off.

Jarno Montonen
01-02-2012, 03:00 AM
Hi people is there any1 that can help me with the error where it says ''The time limit for this CD key has expired''. I have already sent PM to Konstantin a couple of days ago but got no reply so far so was wondering if he's just busy or is he taking some time off.

Hey! Konstantin is the right guy to contact. You should get your reply today or tomorrow. Sorry for the delay!

Alykat
01-02-2012, 06:59 AM
I'm waiting too :(

Konstantin Fomenko
01-02-2012, 01:22 PM
Sorry everyone - just replied to all the 30+Private Messages. This what happens when I take 3 days off for New Years:)

knightl
01-02-2012, 01:25 PM
Sorry everyone - just replied to all the 30+Private Messages. This what happens when I take 3 days off for New Years:)

How dare you have days off DOF to enjoy your life you make me sick :)

sylvain
01-05-2012, 05:21 AM
Hello,
We bought a new game Dawn of Fantasy in France at AMAZON.FR.
but the CD key is already in use . What do we have to do in order to play???
Thanks
Sylvain

bigrich3
01-05-2012, 08:17 AM
Can you u send a PM i just dont get it pls help me!!!
My game says the key is out of time period :(

Konstantin Fomenko
01-05-2012, 11:04 AM
Just replied to you guys. With the time difference between Europe and Canada I know the wait is long - few painful hours:)

bigrich3
01-05-2012, 11:31 AM
huh i didnt get a message
its rly important i wanna play this game
Thanks

Konstantin Fomenko
01-05-2012, 11:44 AM
Big - check your Private Messages - I just sent u one.

kiranne
01-06-2012, 09:27 AM
I just bought the game yesterday (05/01/2012, 16:59pm) and it says the "key is out of time period .

i already pm konstantin, hope he coul get back to me asap.

aldaris
01-09-2012, 11:34 AM
j'ai acheté mon jeu aujourd'huit le 9/1/2012 et au moment de rentrer la cd key, le programme m'affiche que la cd key est périmée merci de m'aider

Konstantin Fomenko
01-10-2012, 10:02 AM
@ Aldaris - please send me a Private Message or e-mail support@reverieworld.com and include your CD key - we`ll fix this for you.

m1terieuse939
01-11-2012, 09:08 PM
hello I just bought the game Dawn of Fantasy DVD I was instaled on my computer with the recommended installation
However, my dvd key does not work when I insert in the table provided to this effect.

when I copied This cd key the format capitalized properly.This key cd invalid

This is really sad because after the discovery to Thurs I really wanted to play at home.

So I ask you my problem and hope that you will respond as soon as possible


my email. nicky.mouret @ mail.pf

thank you very much

Ps même problème que aldaris

XAVI
01-12-2012, 09:40 AM
ola me compre el juego y al poner el serial me dice que no es correcto, me fije que la priemera serie del serial solo me deja escribir 5 caracteres y en el manual me aparecen 6 . he intentado buscar maneras de que me la acepte y aveces me pone que la clave ya no vale me podeis ayudar?o es mejor que vaya a la tienda y decirles algo

darkarrow
01-14-2012, 03:18 AM
i wanna try a demo or a beta version before i buy it because i don't know if the game is that good or not if you can help
know you understand thank you...

Tomtensmage
01-15-2012, 09:58 AM
Please help me! What am I supposed to do?

Cheers
Jack

wannos
01-16-2012, 07:23 AM
1) For these who purchased DVD boxed copy of the game
We have to apologize as there was a minor problem down the manufacturing chain, and the first 10,000 boxes got printed with CD key displayed in the wrong format. However - this is a minor issue, and it`s really easy to install the game.

The CD key you get with the Dawn of Fantasy DVD Box copy is in 6-5-5-5-4 format
For example: 123456-12345-12345-12345-1234

However, for the installer you need to enter your key in 5-5-5-5-5 format. Basically you are just switching - characters
12345-61234-51234-51234-51234

We suggest writing down your key on paper in this new format to make it easier to enter. Once you are done reenter it on the installer screen

Here`s a picture:
<a href="http://www.reverieworld.com/forums/attachment.php?attachmentid=1889"><img align="center" src="http://www.reverieworld.com/forums/attachment.php?attachmentid=1889" style="padding-right:3px;width:30%;height:30%;" /></a></p>


2) Confusing 0 (zero) and O (capital o) in the CD Key
We have seen numerous reports of players not sure if their CD Key includes an 0 (zero) or O (capital letter o). This could be a problem both when entering your CD key in the install and when registering in the online Kingdom.

This again only effects players with Boxed copy of the game, as these who purchased a digital copy of the game can just copy and paste.

Solution is to try entering the key first with capital Os and if that doesn`t work, change them to 0s. And other way around.

Keep in mind though it`s actually not hard do distinguish O and 0. Letter O is more round, while Zero 0 is narrower.


3) Upper Key characters ONLY
We`ve noticed a large number of users are typing in their CD keys with lower case characters! This doesn`t work:) Use capital letters only! So instead of a1b2c it should be A1B2C


4) Online Kingdom Registration
We often hear from players who are having trouble entering their CD key inside the game`s Online Kingdom - New Account registration menu, and get Error message: "CD key must be 25 characters in length"

From what we could find through our logs - most players simply enter their CD key wrong. What we recommend doing, is minimize the game (Alt-Tab), and type in your key in NotePad, MS Word or other program. Then copy the key (Cntrl + C), open the game and Paste (Cntrl +V) in the CD Key field.


5) You played Beta before. Now installing Retail version - and get an error
If you have played the beta of the game, and now when you try to install the game it says: Your key has expired, you`ll need another solution.
All the details for you can be found in this pot: http://www.reverieworld.com/forums/showthread.php?t=4157


6) Online Kingdom - "CD Key Already in Use"
If you get this issue, please use forum Private Message function to PM me - Konstantin. Inside your PM include:
-the CD key (it`s safe with me:p), but if you like you can omit the last 5 characters:)
-the username you were trying to register with
-Location you bought the game (just company name like Nex Way or Game Stop e.t.c)
And we`ll investigate this with-in 24 hours, and fix this so that you could register.


7) You have tried everything, but still can`t get your key to work
Please use forum Private Message function to PM me - Konstantin. Inside your PM include:
-the CD key (it`s safe with me:p), but if you like you can omit the last 5 characters:)
-Location you bought the game (just company name like Nex Way or Game Stop e.t.c)
And we`ll investigate this with-in 24 hours, and fix this so that you could register.




If you encounter any other problems please post here and we`ll try to help you!

ok cant email you cd key as your not reconised!!!! does anything about this game work ??? it would seem im one of those unfortunate 10000 that got a dodgy cd key.

knightl
01-16-2012, 07:26 AM
ok cant email you cd key as your not reconised!!!! does anything about this game work ??? it would seem im one of those unfortunate 10000 that got a dodgy cd key.

send a cd key to this man


http://www.reverieworld.com/forums/member.php?u=1919


or any other dev online and include in it everything kon asked for then say its for kon

wannos
01-16-2012, 07:27 AM
ok cant email you cd key as your not reconised!!!! does anything about this game work ??? it would seem im one of those unfortunate 10000 that got a dodgy cd key.

ALSO :) it says the time for this key has expired what is that all about ???????? im going to assume you guys need to send me a new cd key. would love to send you my cd key that doesnt work so you can see it doesnt work :) but!!!!! sending you a private message doesnt work either :) it says your not a member.

wannos
01-16-2012, 07:40 AM
ok my problem solved !!!


my cd key from the dvd retail version was in 6-5-5-5-4 format!!!! input it as 5-5-5-5-5 format

also all zeros where infact O'S so give that a whirl people :) we really shouldnt have to faf about like this but they did oppologise for the production error :)

wannos
01-16-2012, 05:54 PM
ok konstantin when you ask people to send you stuff through mail could you be a little more specific with the fact it has to be your full forum handle and not just the first part as you have listed. some people will get mixed up like i did!!!! i have now sent it to konstantin flomenko or what ever the name is! im looking forward to a speedy solution to my mail i sent you :) your list above doesnt solve my problem.

Slaynn
01-17-2012, 11:13 AM
I got a key off of the Massively give away and I can't get it to work. :(

ki adi mundi
01-19-2012, 12:58 AM
i lost my cd code and i had to wipe my comp because of a virus it had does this mean i have to buy game again?

Bulkathos
01-19-2012, 06:43 AM
send me a key i want ti try out this game ,thanks

knightl
01-19-2012, 06:49 AM
send me a key i want ti try out this game ,thanks
This is for people who bought the game and is having cd issues not freebies ( check out this giveaway for a freebie
http://www.youtube.com/watch?v=gpDgOlotW94 )



i lost my cd code and i had to wipe my comp because of a virus it had does this mean i have to buy game again?
Did you buy it retail? if so keys in there


if you got it online send a developer your email and theyll ask you things to confirm you bought it



ps: if you format (or wipe) your computer because of a virus it still stays there

Konstantin Fomenko
01-19-2012, 10:51 AM
Either send me a Private Message or e-mail to support@reverieworld.com

ralle91
01-21-2012, 05:09 AM
so first why is here the support only in english thats sucks realy i pay alot of money for nothing , i got the message that the key time is over holy **** i pay money ans i wanna play , i dont want to wait for anithing tihs support sucks !!!!!!!! if i get not a new key in 24 hours i bring this ****ing thing back to the market.

Konstantin Fomenko
01-21-2012, 08:10 AM
Ralle - Please send me Private Message or e-mail to support@reverieworld.com and we`ll fix your CD key issue.

The CD key issue is not our fault - our ex-publisher made this mistake, and now we are trying to fix it.

And you can write to us in any language - we often can`t reply in French, German e.t.c - but everyone contacts us in their native language and we translate.

SPARTII
01-22-2012, 10:14 AM
It tells me the time period for this cd key is over but i havent even played the beta! I dont know what to do please help!

Brian Shingles
01-22-2012, 11:54 AM
You need to send a PM to Konstantin Fomenko as per steps 6 and 7.


6) Online Kingdom - "CD Key Already in Use"
If you get this issue, please use forum Private Message function to PM me - Konstantin. Inside your PM include:
-the CD key (it`s safe with me:p), but if you like you can omit the last 5 characters:)
-the username you were trying to register with
-Location you bought the game (just company name like Nex Way or Game Stop e.t.c)
And we`ll investigate this with-in 24 hours, and fix this so that you could register.


7) You have tried everything, but still can`t get your key to work
Please use forum Private Message function to PM me - Konstantin. Inside your PM include:
-the CD key (it`s safe with me:p), but if you like you can omit the last 5 characters:)
-Location you bought the game (just company name like Nex Way or Game Stop e.t.c)
And we`ll investigate this with-in 24 hours, and fix this so that you could register.

behhhn
01-23-2012, 04:39 AM
Im having the same problem as well and have tried the solutions given but no success. Have sent PM to Konstantin and now waiting.

behhhn
01-23-2012, 01:24 PM
thank you for quick response - all seems ok now :)

ki adi mundi
01-24-2012, 05:33 AM
were is the cheapest place you can buy a product key for this ive already got the cds just lost my key need a new one

knightl
01-24-2012, 05:50 AM
were is the cheapest place you can buy a product key for this ive already got the cds just lost my key need a new one

its in your box since u already bought it (you have cd's) and i already told you how to get one back

http://www.reverieworld.com/forums/showthread.php?p=69099#post69099


also your reasons vary yet you never seem to try to get it back

"i lost my cd code and i had to wipe my comp because of a virus it had does this mean i have to buy game again?"


you bought it retail you said since you have cd's yet this excuse says u lost your code from formatting (useless against viruses like i said) so once again and final time your first reason means you have retail and the code is in the box if u somehow lost the code (wtf) then take a photo and put it online then post it here but your other one means you bought it online so i don't know what you're trying to pull here

ki adi mundi
01-24-2012, 06:05 AM
so post picture of me holding game ok will do is there anything else on case i can use to prove i have bought this game and dont have key anymore?

knightl
01-24-2012, 06:09 AM
so post picture of me holding game ok will do is there anything else on case i can use to prove i have bought this game and dont have key anymore?

well beside that you can show purchase history but i still don't see how you lost the code in the box

ki adi mundi
01-24-2012, 06:12 AM
it was on paper i lose papers a lot would have rather it been on piece of plastic stuck on inside of case thats hard to lose

knightl
01-24-2012, 06:15 AM
it was on paper i lose papers a lot would have rather it been on piece of plastic stuck on inside of case thats hard to lose

ah ok one question this might make it easier have u already made a in-game account with the same email if so that might work as well

joej664
01-24-2012, 12:31 PM
i have not played the beta just got the game and it said my cd key is out of time wot to do

knightl
01-24-2012, 05:56 PM
i have not played the beta just got the game and it said my cd key is out of time wot to do

theres instructions on almost every page here try to read some

joej664
01-25-2012, 01:31 AM
i have tried everything i no it just sez time period is over wot can i do

mick need money
01-25-2012, 04:08 AM
help... j'ariv pa a entrer ma clée cd comment dois-je faire? j'pe pa jouer a dawn of fantasy j'suis deg ...please help me...

jpazzopardi
01-28-2012, 05:28 PM
Ok guys I added a solution.

Wheres the solution?

jpazzopardi
01-30-2012, 01:50 AM
None the solutions work as the CD Key has expired......whats the solution to expired keys?

vince44
02-01-2012, 07:07 AM
Bonjour J'ai acheté DAWN OF FANTASY mais la clé ne fonctionne pas. Pourriez vous m'en envoyez une autre pour que je puisse installer mon jeu. Merci

hezz11
02-03-2012, 12:17 PM
I bought Dawn of Fantasy recently from a retail store. However after installation it asks me for my CD key, so i enter my CD on the back of the manual but it doesn't allow me to type the 6 characters that it shows me to put in the first box. all the other characters enter fine its just the first. When i click on submit it tells me to enter a CD key. What can i do??

hezz11
02-03-2012, 12:25 PM
sorry, i didn't see the other post about CD keys. :L

Crusher311
02-10-2012, 08:31 AM
ok so i got dof this morning on a fnac i las very suprised to see it in a actualy fisical store and it was the onli one so i got it but when i got home i got the same problem with the 6-5-5-5-4 instead of the 5-5-5-5-5 i tried to put it diferent ways but now ot says the time period for this cd is over pls help me.

davidlyons
02-10-2012, 01:09 PM
When I entered my cd key it said that "the time period for this cd key is over" I have already tried some of the guidelines and I am still unable to play the game please help

Smith27
02-12-2012, 03:15 PM
how the hell can u sell a game that evryone get expired cd key? i bought the game so i could play not to trow money out the window and ruine my day:( it whould be in your best intrest to fix the issue sooner rather then later!

Alex Walz
02-12-2012, 04:51 PM
It was a mistake on the distribution end that we have no control over now. But message Konstantin (instruction in the original post) and he'll get it cleared up in no time. :)

Smith27
02-13-2012, 07:14 AM
i did write him yesterday so far no replay, r u guys trying to run a bussnis or is it just a game? no replay today and i will file coplaints agenst your company. all the best Smith

Siegfrid
02-14-2012, 10:50 AM
J'ai achetai le jeu il y a deux jours et ma clé cd me dit qu'elle est expirer, comment je fait pour jouer maintenant ???!!

Eleantil
02-14-2012, 11:47 AM
ok i solved my problem .. even if i read that the ''o'' may be ''0'' i thought my cd key didnt had ''o'' maybe i needed to sleep first:/ anyway 1000 apologies

gendik
02-17-2012, 12:34 PM
Mám presne tento istý problém,už si ho vyriešil?..The time period for this CD key is over.
POTREBUJEM RADU ,SúRNE

Konstantin Fomenko
02-17-2012, 03:44 PM
Everyone who are having these problems - please contact me via a Private Message, or e-mail us support@reverieworld.com Please include the CD key that doesn`t work with your message.

Dragonthil
02-18-2012, 02:40 PM
I need assistance. my CD password does not go. how do I come to a functioning password? no beta played. in the booklet is the first field with 6 letters.

Brian Shingles
02-19-2012, 09:28 AM
Dragonthil, unfortunately the keys in the boxed version were printed incorrectly, luckily the solution is simple - read through this and it should help.

1) For these who purchased DVD boxed copy of the game
We have to apologize as there was a minor problem down the manufacturing chain, and the first 10,000 boxes got printed with CD key displayed in the wrong format. However - this is a minor issue, and it`s really easy to install the game.

The CD key you get with the Dawn of Fantasy DVD Box copy is in 6-5-5-5-4 format
For example: 123456-12345-12345-12345-1234

However, for the installer you need to enter your key in 5-5-5-5-5 format. Basically you are just switching - characters
12345-61234-51234-51234-51234

We suggest writing down your key on paper in this new format to make it easier to enter. Once you are done reenter it on the installer screen

Here`s a picture:
<a href="http://www.reverieworld.com/forums/attachment.php?attachmentid=1889"><img align="center" src="http://www.reverieworld.com/forums/attachment.php?attachmentid=1889" style="padding-right:3px;width:30%;height:30%;" /></a></p>


If you have any further trouble with your CD key then go through the steps outlined here (http://www.reverieworld.com/forums/showpost.php?p=60550&postcount=2)

AvengerUK
02-21-2012, 02:32 PM
Sent PM - My cd-key gives a "The time period for this CD Key is over" error.

virus1824
02-24-2012, 10:50 AM
1) For these who purchased DVD boxed copy of the game
We have to apologize as there was a minor problem down the manufacturing chain, and the first 10,000 boxes got printed with CD key displayed in the wrong format. However - this is a minor issue, and it`s really easy to install the game.

The CD key you get with the Dawn of Fantasy DVD Box copy is in 6-5-5-5-4 format
For example: 123456-12345-12345-12345-1234

However, for the installer you need to enter your key in 5-5-5-5-5 format. Basically you are just switching - characters
12345-61234-51234-51234-51234

We suggest writing down your key on paper in this new format to make it easier to enter. Once you are done reenter it on the installer screen

Here`s a picture:
<a href="http://www.reverieworld.com/forums/attachment.php?attachmentid=1889"><img align="center" src="http://www.reverieworld.com/forums/attachment.php?attachmentid=1889" style="padding-right:3px;width:30%;height:30%;" /></a></p>


2) Confusing 0 (zero) and O (capital o) in the CD Key
We have seen numerous reports of players not sure if their CD Key includes an 0 (zero) or O (capital letter o). This could be a problem both when entering your CD key in the install and when registering in the online Kingdom.

This again only effects players with Boxed copy of the game, as these who purchased a digital copy of the game can just copy and paste.

Solution is to try entering the key first with capital Os and if that doesn`t work, change them to 0s. And other way around.

Keep in mind though it`s actually not hard do distinguish O and 0. Letter O is more round, while Zero 0 is narrower.


3) Upper Key characters ONLY
We`ve noticed a large number of users are typing in their CD keys with lower case characters! This doesn`t work:) Use capital letters only! So instead of a1b2c it should be A1B2C


4) Online Kingdom Registration
We often hear from players who are having trouble entering their CD key inside the game`s Online Kingdom - New Account registration menu, and get Error message: "CD key must be 25 characters in length"

From what we could find through our logs - most players simply enter their CD key wrong. What we recommend doing, is minimize the game (Alt-Tab), and type in your key in NotePad, MS Word or other program. Then copy the key (Cntrl + C), open the game and Paste (Cntrl +V) in the CD Key field.


5) You played Beta before. Now installing Retail version - and get an error
If you have played the beta of the game, and now when you try to install the game it says: Your key has expired, you`ll need another solution.
All the details for you can be found in this pot: http://www.reverieworld.com/forums/showthread.php?t=4157


6) Online Kingdom - "CD Key Already in Use"
If you get this issue, please use forum Private Message function to PM me - Konstantin. Inside your PM include:
-the CD key (it`s safe with me:p), but if you like you can omit the last 5 characters:)
-the username you were trying to register with
-Location you bought the game (just company name like Nex Way or Game Stop e.t.c)
And we`ll investigate this with-in 24 hours, and fix this so that you could register.


7) You have tried everything, but still can`t get your key to work
Please use forum Private Message function to PM me - Konstantin. Inside your PM include:
-the CD key (it`s safe with me:p), but if you like you can omit the last 5 characters:)
-Location you bought the game (just company name like Nex Way or Game Stop e.t.c)
And we`ll investigate this with-in 24 hours, and fix this so that you could register.




If you encounter any other problems please post here and we`ll try to help you!


I have looked into all the above. I got the game from IGN Prime and it just says "this key is not valid for dawn of fantasy"

Kaapo95
02-24-2012, 11:16 AM
My CD-Key isnt working tried everything

Konstantin Fomenko
02-24-2012, 12:15 PM
Please send me a Private Message or e-mail to kfomenko@sympatico.ca, include your CD key that`s not working please.

LordMormoth
02-26-2012, 11:22 AM
Hi,

i installed dof and had no problem with the cd key at the first step.
But when i try to create my online account, i always have the same message "invalid client key".
I tried everyway to type my key, copy/paste from text file to the game, check if i wasn't doing an error when i type but nothing change...
So how can i deal with that?

Thanks in advance.

Konstantin Fomenko
02-26-2012, 12:10 PM
Hello Lord,

Make sure you carefully copy paste it, you can also try removing - characters and copy pasting this. If you still can`t get it to work - send me a Private Message or e-mail me @ support@reveriworld.com include your CD key, and Username, and Password (Something generic), and I`ll register your account on our end.

virus1824
02-27-2012, 08:09 PM
I have been given additional keys by you but they are not working. It still pops up and says that they are invalid for dawn of fantasy. Something else must be the issue.

I have run as admin, updated all .net framework, updated drivers.

I am running win 7 64 bit.

Any suggestions? 3 Keys have failed now.

far4ngn
03-05-2012, 07:23 PM
Ok, so not part of the Beta, have removed/reinstalled and removed the DOFUpdater, entered in Caps and used 0, but CD Key is no longer active.

Anyway have pm'ed Konstantin so nothing to do but sit and wait :)

mikabrea
03-18-2012, 10:57 AM
<img style="padding-right:3px;" align="left" src="http://www.dawnoffantasy.com/icons/photoicon.png" />Dear new Players - we have seen some reports on various issues with entering your CD key during installation and Online Kingdom registration. We want to address all the issues and help you start playing the game. Please read the rest of this news story for a solution. If solutions included in this post don`t work for you please reply here describing your problem in our staff will try to help you.

même problème rencontré, j'ai tout essayé mais rien ne marche...

mikabrea
03-19-2012, 12:21 PM
I`ve updated the post, adding solution to your problem.

Please confirm that you`ve played the beta before? And that this solution works for you.

Une réponse please.....

weaseltje
03-23-2012, 02:02 AM
Hello,

I recently got a CD-key from IGN. I installed the game and when teh updater aks me to input the CD-key. The updater crashes when I click submit.

mikabrea
03-23-2012, 08:53 AM
CraiX,

please check the first post, under You played Beta before. Now installing Retail version - and get an error
Bonjour
toujours pas de réponse...ni pour le mail envoyé...ni pour la question sur le forum
Merci de prendre acte des réclamations "client" suite à un achat de jeu ayant une clé erronée
Cordialement.

weaseltje
03-26-2012, 11:24 AM
It would be nice to get some help with my problem.

chippy69
03-26-2012, 11:40 AM
Hi, today I've bought Dawn of Fantasy, I've entered the code correctly .. But there is always a message after I entered the code: The Time period for this CD key is over
?!?!?! Help me please ......

have also the same problem tried every thing cd time ran out :( sent key to admin waiting on reply

Konstantin Fomenko
03-26-2012, 04:13 PM
Just replied to all the Private Messages fixing this for several people.

ianiention
03-27-2012, 11:36 AM
Trying to enter product key found on the back of the instruction booklet and get an error message "Please Enter a Product Key!".
Brand new purchase, any ideas what's going on?

Konstantin Fomenko
03-27-2012, 01:28 PM
Just replied to your PM.

mitsuo1
03-29-2012, 03:02 AM
I have jsut bought DOF from a store and i havent played the beta but when i enter the cd key it says the key is out of time?

Mongryung
03-29-2012, 01:43 PM
It says that the time code for my cd key is over yet i haven't even played the game since i bought it. What do i do? can you help me please?

AlexHaden
03-29-2012, 04:29 PM
Hi,

Another player on the way back - Can remember log in to forum, but not to my online kingdom!

Tried the recover account ingame, but not received email yet. Can anyone offer any advice please?

Thanks

Deadskull
03-31-2012, 08:16 PM
ok i uninstalled it and redid everything to check than reinstalled it and tried to activate it, it didn't even give me a error messaged it just crashed heres the log

Konstantin Fomenko
04-01-2012, 10:23 AM
Alex - glad you got your login info back.

Deadskull - I just sent you another PM with couple of more things to try.

Deadskull
04-01-2012, 02:35 PM
k managed to get it to activated on my freinds lap top after copying over the files, he's running a vista 32 bit, with .net only updated to 3.5 not 4 like meine, copying over the files now to see if this works fingers crossed

Deadskull
04-01-2012, 02:59 PM
k managed to get it to activated on my freinds lap top after copying over the files, he's running a vista 32 bit, with .net only updated to 3.5 not 4 like meine, copying over the files now to see if this works fingers crossed

never mine complete failure forgot about registrys and tha fact that it checks to make sure it was activated on this computer so this idea failed

Deadskull
04-01-2012, 05:16 PM
k tried even fixing my registry this tiem cleaned out all my reg errors looked up online a fix to the

CLR20r3 win error that keeps happening still not working is thier any way i can manually reg edit this so it is activated or that i can copy it over onto my computer activated cause i cant get past this stupid part and i am not formmatting my pc period to mutch stuff on this to reinstall

Charlie Southerton
04-06-2012, 04:38 PM
<img style="padding-right:3px;" align="left" src="http://www.dawnoffantasy.com/icons/photoicon.png" />Dear new Players - we have seen some reports on various issues with entering your CD key during installation and Online Kingdom registration. We want to address all the issues and help you start playing the game. Please read the rest of this news story for a solution. If solutions included in this post don`t work for you please reply here describing your problem in our staff will try to help you.

I purchased a copy of dawn fantasy and on installing the game would not accept the CD key and gave a error message saying CD key out of date? I have read the forums which have not helped, can you please advise.

james2012
04-08-2012, 05:05 AM
im havin prob with cd key aswell done wot said on here and sent email no repliy yet tho any one help please

Harry8kry8
04-14-2012, 02:30 PM
I carnt get my game working the key wont work

Elornafyre
04-18-2012, 07:01 AM
I just bought a copy of the game and obv have no trouble logging into the site, however when I tried to log into Online Kingdom mode it said user name and password were wrong. Is my login info not the same as for the site? If not, then am I to register a new account through the client? Because I tried that too, and it said my key was already in use. Duh, right?

So what am I missing? Please help as I really want to start playing.

Jarno Montonen
04-18-2012, 07:38 AM
Elornafyre and Harry8kry8, yes you need to create a new ingame account through the client. Look at the tips at the first post of this thread. If you still can't solve it, send Konstantin a private message with your cd key.

darksbane
04-19-2012, 11:26 AM
tried to enter the cd key but it keeps saying period is out off date

Jarno Montonen
04-20-2012, 11:42 PM
Hey, try the instructions here please: http://www.reverieworld.com/forums/showpost.php?p=60550&postcount=2

NINO63
04-26-2012, 12:03 PM
Hi, I've bought Dawn of Fantasy, I've entered the code correctly .. But there is always a message after I entered the code: The Time period for this CD key is over
?!?!?! Pls help

Naturebane
04-27-2012, 03:07 AM
im having the same problem with the time period for this CD key is over.

Desertos
05-12-2012, 08:40 AM
I bought the game some months ago
since that time i played on my older pc
yesterday i got my new pc and install the game there too
now i cant register it with the key i bought months ago
it showed everytime "expired time" and "invalid key"
so im here

Kurono
05-20-2012, 11:46 AM
Hi people of Reverie I just bought this game and seem to be getting the same problem, from GAME UK btw. Sending a message to Konstantin Fomenko now.

Konstantin Fomenko
05-21-2012, 09:17 AM
Sorry I`m so late guys - just replied to over a dozen of similar messages (I was on vacation last week). So check your e-mail or Private Messages inbox, and welcome to DoF!

bigboss100
05-22-2012, 07:40 PM
Pls i can't play this game because it told me that my key is time over
Je n'arrive pas a jouer, sa me dit que le temps de la clé est dépassé, comment faire?

bigboss100
05-22-2012, 07:41 PM
pls help me, i have the same problem thant the others

Fanger
05-29-2012, 05:19 AM
Hi Whenever i Start the Game it says must activate but i don't know how to do that and i bought this game at EBgames

Konstantin Fomenko
05-29-2012, 10:36 AM
Hello Fanger - does the Updater tell you to activate the game by entering your CD key - or is it in-game - Online Kingdom registration?

Also can you please confirm when did you purchase the game at EB Games? Was it recently or a while to go?

Fanger
05-29-2012, 08:53 PM
Well i Bought it 2 days ago and when i enter the game now it says enter product key or copy paste serial number in first box to auto fill and i don't know where this stupid product key is and the acivate thing only went away when i doble clicked on the icon with internet on

Konstantin Fomenko
05-29-2012, 10:10 PM
Fanger,

Where did you buy the game from? was it from our online store? if so it should have sent you automated e-mail with your CD key. If you haven`t received that - please e-mail me at support@reverieworld.com with some details on your paypal payment and I`ll look up your CD key.

And if you have purchased from a different retailer - the CD key will either be at the back of the game manual included in the DVD.

Fanger
05-29-2012, 10:55 PM
No i bought it in store not online and when i tried the cd key onthe back of the manual it came up enter a product key

Fanger
05-29-2012, 11:11 PM
i forgot to mention the code is in format 6 5 5 5 4

Fanger
05-29-2012, 11:17 PM
I Got It Working!!!

scarren
05-30-2012, 06:16 AM
Hi, today I've bought Dawn of Fantasy, I've entered the code correctly .. But there is always a message after I entered the code: The Time period for this CD key is over.got it from a uk game store help !!!

scarren
05-31-2012, 02:46 AM
got it working :)

bradezz123
05-31-2012, 07:18 AM
NONE OF THESE HAVE WORKED IT SAYS THAT "THE TIME PERIOD FOR THIS KEY IS OVER" THEN I CLICK OK THEN ANOTHER MESSAGE SAYS "THAT KEY IS NOT VALID FOR DAWN OF FANTASY, INVALID KEY!!" HELP ME PLEASE

bradezz123
05-31-2012, 07:19 AM
how did you get it to work

Konstantin Fomenko
05-31-2012, 08:04 AM
bradezz123 - just send me a private message with your broken CD key, or e-mail at support@reverieworld.com and we`ll fix it up for you.

Cortisvahn
06-08-2012, 07:51 PM
1) For these who purchased DVD boxed copy of the game
We have to apologize as there was a minor problem down the manufacturing chain, and the first 10,000 boxes got printed with CD key displayed in the wrong format. However - this is a minor issue, and it`s really easy to install the game.

The CD key you get with the Dawn of Fantasy DVD Box copy is in 6-5-5-5-4 format
For example: 123456-12345-12345-12345-1234

However, for the installer you need to enter your key in 5-5-5-5-5 format. Basically you are just switching - characters
12345-61234-51234-51234-51234

We suggest writing down your key on paper in this new format to make it easier to enter. Once you are done reenter it on the installer screen

Here`s a picture:
<a href="http://www.reverieworld.com/forums/attachment.php?attachmentid=1889"><img align="center" src="http://www.reverieworld.com/forums/attachment.php?attachmentid=1889" style="padding-right:3px;width:30%;height:30%;" /></a></p>


2) Confusing 0 (zero) and O (capital o) in the CD Key
We have seen numerous reports of players not sure if their CD Key includes an 0 (zero) or O (capital letter o). This could be a problem both when entering your CD key in the install and when registering in the online Kingdom.

This again only effects players with Boxed copy of the game, as these who purchased a digital copy of the game can just copy and paste.

Solution is to try entering the key first with capital Os and if that doesn`t work, change them to 0s. And other way around.

Keep in mind though it`s actually not hard do distinguish O and 0. Letter O is more round, while Zero 0 is narrower.


3) Upper Key characters ONLY
We`ve noticed a large number of users are typing in their CD keys with lower case characters! This doesn`t work:) Use capital letters only! So instead of a1b2c it should be A1B2C


4) Online Kingdom Registration
We often hear from players who are having trouble entering their CD key inside the game`s Online Kingdom - New Account registration menu, and get Error message: "CD key must be 25 characters in length"

From what we could find through our logs - most players simply enter their CD key wrong. What we recommend doing, is minimize the game (Alt-Tab), and type in your key in NotePad, MS Word or other program. Then copy the key (Cntrl + C), open the game and Paste (Cntrl +V) in the CD Key field.


5) You played Beta before. Now installing Retail version - and get an error
If you have played the beta of the game, and now when you try to install the game it says: Your key has expired, you`ll need another solution.
All the details for you can be found in this pot: http://www.reverieworld.com/forums/showthread.php?t=4157


6) Online Kingdom - "CD Key Already in Use"
If you get this issue, please use forum Private Message function to PM me - Konstantin. Inside your PM include:
-the CD key (it`s safe with me:p), but if you like you can omit the last 5 characters:)
-the username you were trying to register with
-Location you bought the game (just company name like Nex Way or Game Stop e.t.c)
And we`ll investigate this with-in 24 hours, and fix this so that you could register.


7) You have tried everything, but still can`t get your key to work
Please use forum Private Message function to PM me - Konstantin. Inside your PM include:
-the CD key (it`s safe with me:p), but if you like you can omit the last 5 characters:)
-Location you bought the game (just company name like Nex Way or Game Stop e.t.c)
And we`ll investigate this with-in 24 hours, and fix this so that you could register.




If you encounter any other problems please post here and we`ll try to help you!

Hi, today I've bought Dawn of Fantasy, I've entered the code correctly .. But there is always a message after I entered the code: The Time period for this CD key is over
?!?!?! Help me please ......


I've tried it all. Copy paste the key and changing the 0's for O's and still will not accept my key.

Zman111
06-12-2012, 12:19 PM
Sent a Pm and an E-mail, having issues getting into online kingdom mode.
EDIT- Never mind just found the Email back

Baltim
07-03-2012, 11:48 PM
Guys we appear to have a problem with the CD keys... I bought the game a week ago. Been playing it like crazy.. freakin awesome btw..

Now both my friend and I are getting msgs saying that the CD key is beta only and has expired??? wtf...

Both paid $$ via the reverieworld site (24.99 deal) and now suddenly (was working earlier this morning) its not working?

What gives

joe17
07-09-2012, 01:28 PM
hi i bought this game a while ago and im trying to enter the cd key in the product key place and it says : the time period for this cd key is over and then it says that key is not valid for dawn of fantasy, invaild key i sent ye a email so can ye help me please

Paingate
07-15-2012, 02:31 AM
CraiX,

please check the first post, under You played Beta before. Now installing Retail version - and get an error
Ich habe ein problem mein cd key ist abgelaufen. Finde hir aber keine richtige antwort was ich tuhen soll.

sauron1990
07-18-2012, 12:12 PM
how can i use the cd key?

brumeux
08-03-2012, 07:18 AM
Hi,

hi i bought this game a while ago and im trying to enter the cd key in the product key place and it says : the time period for this cd key is over and then it says that key is not valid for dawn of fantasy, invaild key

What must i do thanks for the answer :)

Konstantin Fomenko
08-03-2012, 07:46 AM
I just replied to your PM with a solution. Welcome to DoF!