View Full Version : game bug

09-30-2011, 12:54 PM
after i finish the nobal rebel quest my entire army got back to the home city and then when i was walking them back to the main house for healing, i was disconnected from the sever. After i log back in my entire army including the hero is gone.
after i log in and out twice i got my hero back but the army is gone for good. My army have 2 swordman troop 1 mercenary troop, 1 halber troop , 2 archer troop, and a cavalry troop.

So what is going to happen to my account now?

it was about 10:35- 10:50 AM 9/30/2011 PST time when this happen.

Konstantin Fomenko
09-30-2011, 01:04 PM
Your account is fine, but that army is gone for good. This is the WORST bug in game right now that we are fixing this weekend, so it won`t happen again.

We will distribute Influence bonus to all the new players in the near future - so you`ll be able to compensate your loss but getting some free units.

09-30-2011, 01:13 PM
seriously? so i am basiclly useless now? the market isn't open. Which mean i can't use my pre order code, i can't buy IP by money either. Plus my army is gone, and the compensation is in NEAR FUTURE. So basically you are saying that it is my lost and it was just my bad luck to hit the bug? Plus this bug isn't small and how long + how many time has this game been tested?

Here is my opinion. It doesn't matter what the compensation is, the time i lost is gone for good and you can't compensate time sir.

What i want now is my army so i can go on with my questing during weekend, and since the supporter isn't going to give my army back. i think it good be nice if the market is temporary open for my account so i can charge in to buy back my army.

Konstantin Fomenko
09-30-2011, 01:30 PM
We can give you a quick bonus. Can you let me know what your account name is, and what`s the town name. And we`ll give you some resources so you could buy some new units to help you continue.

If you are not comfortable posting your username and town name in public, just use forum Private Message function to contact me.

09-30-2011, 02:06 PM
sir, i haven't build any military structure and that why i am furious about losing my entire army over a bug. The only way i can get an army right now is to buy it through the market. I am willing to pay my own money to get my army back just open it.

and for your information my

user name is: giangfreedom
town name is :GuardianZ i only have 1 town.

all i need is my troop so i can go questing during my weekend. I am really busy during weekday so that is why i am so frustrated about this.

Konstantin Fomenko
09-30-2011, 02:13 PM
Thanks for the info. In the next 2 hours we`ll give your town some extra influence resource so you can buy some units at the Market - I recommend some Dwarfen Rifleman and Axeman.

09-30-2011, 02:26 PM
sir i need you to specify the amount. my army compose of 2 swordman troop, 2 archer troop, 1 mercenary with hammer, 1 halberd troop and 1 cavalry troop. Also, i trained all of them the whole night and morning.

i hope you will give me enough Influence Point to get at least 5 troop back. Otherwise, i prefer a manual influence point purchase. i can make payment to your company and you can manually add my influence point just enough so i can buy 7 troop and get back where i was. Notice: those new troop are untrained, and i have to use them to fight high lv mission.

Konstantin Fomenko
09-30-2011, 03:19 PM
Hi, we are ready to apply the bonus, BUT you need to log out from your town.

Once you have logged our please post here, and dont log back in until I confirm we are done updating your town.

09-30-2011, 03:35 PM
i logged out.

Konstantin Fomenko
09-30-2011, 03:41 PM
Ok we are working on this, please don`t log back in as it`ll corrupt your town forever.:p Give us 10 minutes.

Konstantin Fomenko
09-30-2011, 03:50 PM
Ok this is done - you can now login back to your town. You should have 40 influence. Please let us know if it worked.

09-30-2011, 04:42 PM
i am checking.

09-30-2011, 04:45 PM
Well, thing got worse. My city is gone lolz. I logged in my account and nothing show up at the town selection.

Konstantin Fomenko
09-30-2011, 04:52 PM
Ok looks like our attempt has failed, sorry about that. We`ve brought your town back, how it was.

Up to you if you want to start a new town - or continue with this one. This weekend once we enable Bonus Codes, I`ll send you an extra bonus code for a Dragon and 120 influence to make up for all the trouble.

09-30-2011, 05:06 PM
obviously i am not restarting this since i don't have the time to do it.

also, by weekend could you specify the time please? weekend in my definition is Friday Saturday and Sunday. Which mean today is the beginning of my weekend.

the pre order code worth 70 influence point. By a dragon and 120 IP you mean the extra code will give me a dragon AND 120 Influence point, am i that correct?