PDA

View Full Version : DoFUpdater.exe - Application Error??


Cukulen
09-30-2011, 10:23 AM
I got the above message when I first installed the game and click the icon on my desktop. any ideas on a) why this has happened? and b) how I can get it to work?

This looks a really good game but I'd ideally like to play it :) cheers!

Cuk

Konstantin Fomenko
09-30-2011, 11:01 AM
Try two things


1) Restart the game and try again

2) If you get same error - find the location where you have installer the game, for example:
C:\Program Files (x86)\Reverie World Studios\Dawn Of Fantasy\
Inside locate a file DoFUpdater.exe
3) Right click on the file and choose "Run as Administrator"

this might fix. Let us know if this doesn`t work and I`ll get one of the programmers to help you.

Cukulen
09-30-2011, 12:02 PM
hey,

I managed to fix it myself :) basically I uninstalled the game, and installed the 2 programs that exist in folders on the disk re - Windows Installer4_5 & DotNetFX40Client. I then restarted my comp, re-installed the game and it works fine..

I did have a prob with my CD key, having to fiddle with it a bit and trialling o's for 0's etc but its finally patching! :)

Cuk

Mkendrik
09-30-2011, 03:09 PM
Having same issue, not sure I understand the fix, just uninstall and reinstall?

[edit] I get the error directly after I submit cd key

[edit] attempted to run as admin, same error. Attempted to reinstall, same error.

Joseph Visscher
09-30-2011, 04:50 PM
Having same issue, not sure I understand the fix, just uninstall and reinstall?

[edit] I get the error directly after I submit cd key

[edit] attempted to run as admin, same error. Attempted to reinstall, same error.



Windows Installer4_5 & DotNetFX40Client Is .Net Framework 4.0, you probably need to install that before the game can run properly. It should come with the game somewhare just look for it. or go to windows update and in the search search for .Net Framework 4.0. Here is a link to it but I'm not 110% sure thats the exact one you need! http://www.microsoft.com/download/en/details.aspx?id=24872

"The Microsoft .NET Framework 4 Client Profile redistributable package installs the .NET Framework runtime and associated files that are required to run most client applications."

Matt117
10-01-2011, 01:41 AM
Hi I do all this things but everytime by 7 files remaining updater crashes what can i do??? :confused:

Mkendrik
10-01-2011, 03:14 AM
Running Dotnetfx40 does not appear to fix the problem.

Mkendrik
10-01-2011, 05:37 AM
For clarity:

I run the updater, it loads the window asking for my cd key.
I enter the cd key
I click submit
Immediately I get the message "DoFUpdater has stopped working"

Have tried running as admin.
Have tried running in compatability mode
Have tried resetting pc
Have tried re-installing game
Have tried repairing netframework
Have tried repairing netframework, uninstalling, reinstalling
Have tried uninstalling, repairing netframework, reinstalling
Have tried to re-download using email link 'invalid order number' (presumably due to me already using it once)
Have tried screaming at pc
Have tried cursing the gods
Have tried calling tech friend and viewing event logs
Have tried pounding fists into desk and crying

Matt117
10-01-2011, 10:08 AM
same here have the game 2 days and cant play it because of this update error and nothing helps that is sad :mad:

Konstantin Fomenko
10-01-2011, 02:27 PM
Hi - as I PMed you, our updater programmer is gone for the weekend, but I`ve directed him here. He`ll take a look at this first thing Monday, or maybe tomorrow even - we`ll fix this:)

Matt117
10-01-2011, 02:53 PM
ok great news thx

Tyler Dodge
10-02-2011, 06:44 PM
Mkendrik

This is probably caused by something other than needing to install .net framework, otherwise you would not have been able to enter your key. Anyway, I will work on diagnosing your issue all I need is a bit more information. I need to know which version of windows you have, the language that you use for windows, and a screenshot of the crash. I cannot push an updater update through the system because your updater does not get to the point where it could update it, but if need be. I can make a hotfix patcher for you.

Matt117

Probably tomorrow I am going to push an update that will expand some of the logging for the updater. I will send you a pm, or an email whichever you prefer when the update is live. Then we can work on further diagnosing the issue.


Sorry about the issues, and we should be able to diagnose and solve the problems in the next few days

Konstantin Fomenko
10-02-2011, 07:33 PM
As Tyler mentioned - sorry about the issue guys - but with Tyler working on this we`ll have you in-game in no time. You can also PM me and we`ll throw in some bonus codes to sweeten the deal.

Matt117
10-03-2011, 01:09 AM
Thank you guys :D
can you send me the update via email
ps in the update log stand this

Tag:Error


TimeStamp:02.10.2011 18:44:03


Details:System.IO.IOException: The process can not access the file "C: \ Games \ dof \ game.txt" because it is being used by another process..
bei System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
bei System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath)
bei System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
bei System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
bei DoFUpdater.Workers.VersionsPass.run(Queue`1 files)
bei DoFUpdater.Workers.UpdaterWorker.doWork()


Tag:Error


TimeStamp:02.10.2011 20:01:37


Details:System.IO.IOException: Der Prozess kann nicht auf die Datei "H:\Games\DOF\game.txt" zugreifen, da sie von einem anderen Prozess verwendet wird.
bei System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
bei System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath)
bei System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
bei System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
bei DoFUpdater.Workers.VersionsPass.run(Queue`1 files)
bei DoFUpdater.Workers.UpdaterWorker.doWork()

Konstantin Fomenko
10-03-2011, 10:34 AM
Matt, just wanted to let you know we prefer to communicate via this forum post or forum Private Messages. So please check this post later today and tomorrow - we should have some solution ready.

SirFranc
10-03-2011, 03:17 PM
I think i may have the same issue, i bought the game today in store and tried to update, after solving the cd key issue i updated all the way to the last phase (where it's written "4 files left") then it crashes always without leaving errors. I installed .net framework etc.. like 20 times to make sure, restarted as well, also run as admin and granted full permission to all users in that folder (on 7 it's an issue for some games) but nothing, crashes on "4 files left" without letting me see the reason *Shrug*

SirFranc
10-04-2011, 07:58 AM
Sorry for double posting but i also needed to kind of bump (seems nobody is having that issue?)

i wanted to add that the updater crashes randomly between 10 files remaining and 4 files remaining (never survives the 4 files tough, then it crashes FOR SURE)

Konstantin Fomenko
10-04-2011, 10:28 AM
This is being worked on, but looks like it`ll take some time. We should have a solution around Thursday.

Issue is related to the localization for the updater. What you could try is reinstalling the game, selecting English for the Installer`s options. That might help - bit might not.

Mkendrik
10-04-2011, 10:31 AM
Is that for the issue for myself and Matt117 or SirFranco?

SirFranc
10-04-2011, 10:36 AM
This is being worked on, but looks like it`ll take some time. We should have a solution around Thursday.

Issue is related to the localization for the updater. What you could try is reinstalling the game, selecting English for the Installer`s options. That might help - bit might not.

Done, doesn't work, and my pc is set on english anyway :S
Thanks anyway and i hope it gets fixed soon, the hype is killing me!

Is that for the issue for myself and Matt117 or SirFranco?

I guess it's for both, btw it's SirFranc ^^

Mkendrik
10-07-2011, 04:49 AM
Any progress/joy yet?

Matt117
10-07-2011, 07:47 AM
good question

heavean44
10-07-2011, 10:28 AM
i have same problem matt says they workin on it and i hope they will have problem fixed soon

heavean44
10-07-2011, 12:09 PM
here is what mine says a problem cause the program to stop working correctly windows will close the program and notify you if a solution is avalible and that is what mine says when it stops. this time stoped at 7 files remaining

White935
10-07-2011, 12:14 PM
looks like the dev's might be out til tuesday when their big patch comes out. (their working their assess off on A siege feature and probably some bugs they've been working on) thou i cant confirm it, so for now we just need to bang our heads togethere and see if any of us can find a solution to your issues hm?

ps: I base this on that the devs usually are all ove the forum at this hour.


Perhaps you should begin comparing your specs to somone who dosnt have any issues. then see if all of you have something in common. from the same netframework. to other systems that might affect it

heavean44
10-07-2011, 12:55 PM
this is so fun i buy the game and i cant play due to the updator crashinfg

White935
10-07-2011, 01:03 PM
hey theres been worse effects. its four days. when i bought battlefield badcompany 2 i couldnt play for over a week ( nor could most of the majority). hmm. but yeah i agree it sucks. but the dev's are trying their best to fix this game up (and their very active inthe community) but they needed a couple of days to work intenstively on a couple of things included a feature their required to activate. nonetheless I'm sure asoon as their back online they'll help ya out.

in the meanwhile we should try to see if we cant fix this no? the updater is just a program. obiously this is locally based on your computer ( something that conflicts) just gotta find out what now?.


Would you mind loading up a Dxdiag for me? i'll look it over with my own. and see if theres any major differences, but really i dont think its the specs of it. usually its support programs like java and net framework that's the reason it dosnt work.

heavean44
10-07-2011, 01:11 PM
sure can do hold on1929

heavean44
10-07-2011, 01:34 PM
so white did you find any similar stuff between my and your troubles with the updater

White935
10-07-2011, 01:40 PM
I dont have any issues with the updater. so am looking at your diax to see if your got anything that's to different from my own computer.

White935
10-07-2011, 01:45 PM
Alright i use a 64 bit system, aswell as a radeon graphic cards. but i presume neither of those should be affecting this, nor should your computer settings.


Did you try to update your net frameworks ?

http://www.microsoft.com/download/en/details.aspx?id=24872



From Another Dev suggesting another potential fix:
"
Try two things


1) Restart the game and try again This is obiously not valid

2) If you get same error - find the location where you have installer the game, for example:
C:\Program Files (x86)\Reverie World Studios\Dawn Of Fantasy\
Inside locate a file DoFUpdater.exe
3) Right click on the file and choose "Run as Administrator" "

heavean44
10-07-2011, 01:46 PM
k let me know what you find

heavean44
10-07-2011, 01:47 PM
yes i did but i am not sure of why it is not loading

White935
10-07-2011, 01:48 PM
got any antivirus programs running in the background?

heavean44
10-07-2011, 01:49 PM
yea i have avg running

White935
10-07-2011, 01:51 PM
I also recommend trying to reinstall the game. (delete the folder while doing so). if you havnt done so already.


and try to uninstall the game. delete the folder. run a clenaing tool ( to clean the registry) if you got it. then Disable AVG and reinstall the game with AVG temporarly disabled, then keep AVG disabled while you try to upgrade your game. you should be able to re-activate it if you sucessfully get past the update.

((note am just throwing out ideas here of every small reason it could potentiall fail. it most likely isnt but as the dev's around to actually fix it, this is the most i can do)


edit: and am getting tired here. .ran out of coffee......spelling is getting worse and worse ;=)

heavean44
10-07-2011, 01:56 PM
thx white i will give it a try

heavean44
10-07-2011, 04:19 PM
k tried it all i keeped getting was virus attacks plus it didnt ork that way will have to think of a different way to get the updater to get past the 10-4 files area mark it is driving me nuts to figure this out but i will figure this out

White935
10-07-2011, 04:34 PM
k tried it all i keeped getting was virus attacks plus it didnt ork that way will have to think of a different way to get the updater to get past the 10-4 files area mark it is driving me nuts to figure this out but i will figure this out

you shouldnt get virus attacks just from that period. Viruses are rare unless your actively seeking ....less than safe websites.


and go throught your basic platform systems and see if their up to date. java, net frameworks, Flash, ect

heavean44
10-07-2011, 04:39 PM
so any other ideas i am just curious i am trying to think of some but i just dont know any of th programing into the updater to make a accurate guess or even try to

heavean44
10-07-2011, 10:07 PM
so do you think we will get the fix for the updater soon anyone know at all

heavean44
10-08-2011, 08:42 AM
so when do you suppose we can see a fix for the updater problem anyone know

heavean44
10-08-2011, 10:25 AM
so anyone know when it will come out people kinda waitin for the fix so they can play can any dev give eta on the fix would really be good for moral on the ones who are waiting

heavean44
10-08-2011, 10:58 AM
so i take it you developers dont have an answer yet for the updater problem

White935
10-08-2011, 11:25 AM
the only one who would know is the programmer of the updater (he's probably working on it). i'd recommend pming Kon or Mark Aston if you wnt definate response.

heavean44
10-08-2011, 11:31 AM
i ent mark an email we will see if he answers i sent one to that alex walz guy and he did not respond so we will see i really want to play the game

White935
10-08-2011, 11:41 AM
Dont send e-mails. send a PM <.< (private message)

heavean44
10-08-2011, 11:43 AM
couldnt was not avalible

Tyler Dodge
10-09-2011, 12:31 PM
Hello everyone,

The ETA for an updater fix is tomorrow (October 10) at 6pm. If you all have updater-logs, please post them, and that might allow for a faster release

heavean44
10-09-2011, 12:34 PM
so where do i go to find my game logs just curious

Tyler Dodge
10-09-2011, 12:39 PM
It'd be in your dawn of fantasy folder, it defaults to C:\Program Files\Reverie World Studios\Dawn of Fantasy\ . The log file will be called updater-log.txt. There may or may not be one there, but if there is, please post it

heavean44
10-09-2011, 12:43 PM
i dont think i have on because the updater never finishes it always stops at 10-4 files left it just cant get past that part i dont know why

Tyler Dodge
10-09-2011, 12:50 PM
Did you check? It should leave one after the last update if you're getting that far, but if not that might end up being useful information in itself too

heavean44
10-09-2011, 12:53 PM
i get all the way to the 244files left then it gets to 10 then it stops or 4 then it stops then to 7 or 6 it just stays around 4-10 that is about it i dont know what else it is

heavean44
10-09-2011, 01:08 PM
here is my dxiag file so you can see my specs but the updater dont get past the first patch it stayst at like 1.0.5 b and it just does not get past the 4-10 file left mark

heavean44
10-09-2011, 01:09 PM
1940 here is my dxdiag

michelba
10-09-2011, 01:14 PM
Same problem here.

Tyler Dodge
10-09-2011, 01:18 PM
I think I found the cause, so I am doing a little bit of internal testing to make sure nothing else breaks, and should be able to release momentarily

heavean44
10-09-2011, 01:24 PM
ok thank you

Tyler Dodge
10-09-2011, 01:30 PM
I just released it, could you test it out and see whether or not it works, and get back to me on that?

heavean44
10-09-2011, 01:32 PM
where is it at or do i just start up the updater thing

Tyler Dodge
10-09-2011, 01:34 PM
Just start up the updater, it'll update itself

heavean44
10-09-2011, 01:35 PM
ok thanks i will see if it works

heavean44
10-09-2011, 01:57 PM
so far it does the same thing gets stuck at 6

Tyler Dodge
10-09-2011, 02:09 PM
I'll keep looking then

michelba
10-09-2011, 02:38 PM
Stops at 3 files remaining. 0mb/s.

michelba
10-09-2011, 02:39 PM
Wait. It started working again. Brb updating situation.

michelba
10-09-2011, 02:48 PM
Aww crashed at 2 files remaining.


Tag:Error


TimeStamp:2011-10-09 02:41:18


Details:System.IO.IOException: Processen kan inte komma ?t filen C:\Program Files (x86)\Reverie World Studios\Dawn Of Fantasy\game.txt eftersom den anv?nds i en annan process.
vid System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
vid System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath)
vid System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
vid System.IO.File.OpenRead(String path)
vid DoFUpdater.Workers.VersionsPass.run(Queue`1 files)
vid DoFUpdater.Workers.UpdaterWorker.doWork()


Tag:DEBUG


TimeStamp:2011-10-09 16:15:38


Details:Version Cache Data


Non Verified File Count : 0


Files Added Count : 80


Saved File Count : 80





Tag:DEBUG


TimeStamp:2011-10-09 20:08:13


Details:Version Cache Data


Non Verified File Count : 0


Files Added Count : 111


Saved File Count : 191





Tag:Error


TimeStamp:2011-10-09 22:05:54


Details:System.IO.FileNotFoundException: Det gick inte att hitta filen C:\Program Files (x86)\Reverie World Studios\Dawn Of Fantasy\game.txt.
Filnamn: C:\Program Files (x86)\Reverie World Studios\Dawn Of Fantasy\game.txt
vid System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
vid System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath)
vid System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
vid System.IO.File.OpenRead(String path)
vid DoFUpdater.Workers.VersionsPass.run(Queue`1 files)
vid DoFUpdater.Workers.UpdaterWorker.doWork()

heavean44
10-09-2011, 03:20 PM
so tyler any news on how to fix this

heavean44
10-09-2011, 03:27 PM
um here is the update log so here it is 1941

Tyler Dodge
10-09-2011, 03:46 PM
Not yet, thanks for the log though. I have to look for other possible causes of the bug now, but I should be able to find it by tomorrow at 6pm. Main issue I am having right now is I have not been able to reproduce it yet. By the way, how fast is your internet?

michelba
10-09-2011, 03:50 PM
1mb/s but when I am in Sweden it will be 200 mb/s. :)

Masori
10-10-2011, 03:38 AM
Hi,

I just bought the game, and I have the same problem.

When I launch the game, it stops running directly.

I have run it as administrator, reinstalled it, and reinstalled microsoft.net framework.

:confused:

michelba
10-10-2011, 10:17 AM
It's past 6pm my time now. Not sure which time you are going by.

michelba
10-10-2011, 11:12 AM
It works now.

heavean44
10-10-2011, 11:15 AM
i hope mine works then too i hope it does i would like to play it

Tyler Dodge
10-10-2011, 11:52 AM
i hope mine works then too i hope it does i would like to play it

Could you send me your version_cache.dat? it should be in the same folder as the updater-log

heavean44
10-10-2011, 12:07 PM
i delete the previous cache i thought maybey it was the cause but it still stoped at 5 files left i am making another one now

heavean44
10-10-2011, 12:29 PM
here it is i had to put it into text1944

Tyler Dodge
10-10-2011, 02:00 PM
Try running the updater again, I just did another patch that if nothing else will give more detailed logs. If it does not change anything, please post the updater log anyway because it might help

heavean44
10-10-2011, 02:25 PM
so far no luck it is still at 41945 files and has not gone any further 1946

*Asphalot*
10-10-2011, 02:30 PM
hi,

i have the same prob, but my update stand still at 2 files.... :confused:

i hate this ****.

Tyler Dodge
10-10-2011, 02:34 PM
Sorry *Asphalot*,

I'm working on fixing it ASAP. Could you send me your updater-log? It might help me diagnose the issue faster.

heavean44
10-10-2011, 03:15 PM
k mine works ths for all your help guys it works now i can play

Masori
10-10-2011, 03:22 PM
Where can i find the updater log and the version.cache please?

It still doesn't work here...

Tyler Dodge
10-10-2011, 03:22 PM
It's in your dawn of fantasy directory, typically, C:\Program Files\Reverie World Studios\Dawn Of Fantasy\

Mkendrik
10-11-2011, 02:26 AM
will this fix the problem for those of us that have the updater crash immiediatly after entering cd key?

White935
10-11-2011, 02:32 AM
will this fix the problem for those of us that have the updater crash immiediatly after entering cd key?

Have you posted your logs, update-logs, and catch files? as Most likely most of you suffer different issues indivudally even if they seem similiar, and he can only fix it if he has raw data to diagnose, else it's like looking for a needle in a haystack.

Mkendrik
10-11-2011, 02:35 AM
I'll have to do it when I get in. Is there an idiots guide to doing that in this thread?

White935
10-11-2011, 03:06 AM
I'll have to do it when I get in. Is there an idiots guide to doing that in this thread?

You probably wont create any logs atm. but you should refer to your dxdiag. what netframe version you running. (dxdiag should yeild your hardware information). basicly as much info as possible.

also there should be logs. text documents in C:/Programfiles(x86)/Reverie World Studios/Dawn Of Fantasy/updater-log.txt or Log1.txt. or smiliar. thought if you havnt been able to activate your cd key, then perhaps they havnt been produced yet you never know.

Masori
10-11-2011, 04:17 AM
I've looked everywhere in the dawn of fantasy folder, and I can't find the updater log or cache file. Maybe i'm not creating them?

I have my dxdiag.txt, could it help? should I send it to you?

*Asphalot*
10-11-2011, 05:37 AM
hi,


here are my logs.....


hope u get a lot informations about this.

aspha

1947


maybe it is a 32/64 bit prob?

*Asphalot*
10-11-2011, 06:06 AM
a lot of players have the same prob, maybe u can create a stand alone patch=?

anythink that runs quickly.....


asp

*Asphalot*
10-11-2011, 06:47 AM
my game is ready to play!!


- deinstallation dof
- installation dof
- copy the cd/dvd/bd ito the dof folder. (2,5gb)
- update frame
- deaktivate my antivir
- get windows updates
- rapaired the dof installation when the updater is working.
- running dof, wait 30 minutes for the last 4 files.

its running

asp

Tyler Dodge
10-11-2011, 07:07 AM
will this fix the problem for those of us that have the updater crash immiediatly after entering cd key?

It probably will not. However, I need a little bit more information about when it exits on yours, could you send me a screenshot of the error/stopped responding message?

Matt117
10-11-2011, 11:33 AM
the problem still exists
Here is my update log

Masori
10-12-2011, 05:08 AM
Is there any advancement for this issue? i'm sorry to ask again but i'm eager to play this game^^

Matt117
10-12-2011, 08:28 AM
i think i have exactly same error as *Asphalot* and heavean44 but for me it does not work
why? :confused:

Tyler Dodge
10-12-2011, 09:10 AM
i think i have exactly same error as *Asphalot* and heavean44 but for me it does not work
why? :confused:
I am not exactly sure, the bug has been hard to diagnose so far, and I have not been able to reproduce it sadly. However, I am continuing to work as much as possible today to fix it once and for all

Matt117
10-12-2011, 09:43 AM
okay thx for answer

Tyler Dodge
10-12-2011, 01:09 PM
Is there any advancement for this issue? i'm sorry to ask again but i'm eager to play this game^^
Don't worry about it, after all you did pay for the game, so you have a right to want to get it to work. I will continue to look into it, and hopefully I will make some progress today

Matrox
10-15-2011, 10:50 AM
hi guys

i have the same problem my updater stops at 2 files....

i reinstalled it and again it says DoFUpdater works no longer.

Need help please!

SysOpPsyche
10-15-2011, 11:10 AM
My updater always stalls momentarily at 10 remaining files too but I don't actually have a problem. Looks like an access violation issue though (can't really ID what could be causing it though).

Tyler, since you know the list of files being checked and which files are at the end of the list:

1) try moving the last 10 files in the list to the front of the list to determine if its an issue with the list handler. Try spreading the last 10 files away from each other in the list to determine if its a shared dependency or some-such causing those 10 files to conflict with each other.

2) Check what those files properties are - they large? small? Windows system files? are there multiple handlers/versions of those files 32bit & 64bit. As that might be an issue with handler trying access the file multiple ways causing an access violation with itself. Or if its size maybe a timeout due paging/caching happening and causing an access violation trying to access it before its finished paging etc.

Kind of bored, so just trolling the forum at this point. Think I may go play some Mount & Blade.

[edit: forgot, might also check that a handle/token isn't being shared to access multiple files since it may get cleared/removed/altered what-not, ie. you know your handle to the file is current and available - some might be getting removed on release or take some time to be released]

Good Luck with the issue.

Tyler Dodge
10-16-2011, 12:10 PM
My updater always stalls momentarily at 10 remaining files too but I don't actually have a problem. Looks like an access violation issue though (can't really ID what could be causing it though).

Tyler, since you know the list of files being checked and which files are at the end of the list:

1) try moving the last 10 files in the list to the front of the list to determine if its an issue with the list handler. Try spreading the last 10 files away from each other in the list to determine if its a shared dependency or some-such causing those 10 files to conflict with each other.

2) Check what those files properties are - they large? small? Windows system files? are there multiple handlers/versions of those files 32bit & 64bit. As that might be an issue with handler trying access the file multiple ways causing an access violation with itself. Or if its size maybe a timeout due paging/caching happening and causing an access violation trying to access it before its finished paging etc.

Kind of bored, so just trolling the forum at this point. Think I may go play some Mount & Blade.

[edit: forgot, might also check that a handle/token isn't being shared to access multiple files since it may get cleared/removed/altered what-not, ie. you know your handle to the file is current and available - some might be getting removed on release or take some time to be released]

Good Luck with the issue.

Hi thanks for the ideas, I'll see if I can actually determine which file it's stopping on. The problem though, is there is not actually a guarantee of the order that it downloads at, because the file validation is multi threaded, and the actual downloading is too. Plus the end files might actually already be installed, so it could be at any point in the list. Thinking about it, files that are checked and turn up invalid are probably going to be at the end of the downloading list. Although, you are right that I should determine which files its stopping on, so I am going to do a release momentarily that will list the files that it plans on downloading in the final pass and that hopefully will be useful information.

Tyler Dodge
10-16-2011, 12:24 PM
Hi everyone,

I've made a change so that now when you run the updater, it will make a file called queuedDownloads.txt in your dawn of fantasy directory. It would be much appreciated if everyone who has updater issues uploads this file to this thread as soon as possible

Thanks
Tyler Dodge

Masori
10-17-2011, 06:15 AM
Hi,

I've Reinstalled the game, in french and english, but the updater doesn't start, always : "dofupdater has stopped working" .Moreover, there is no queuedDownloads.txt in the dawn of fantasy directory. :confused:

Tyler Dodge
10-17-2011, 09:10 AM
Hi,

I've Reinstalled the game, in french and english, but the updater doesn't start, always : "dofupdater has stopped working" .Moreover, there is no queuedDownloads.txt in the dawn of fantasy directory. :confused:

Try downloading this, place it in your dawn of fantasy directory, and running it. It should bring your updater to the newest version, and it might possibly give me some more information on the issue if it doesn't work.

http://dofgame.com/updater/bin/Updater-2.1.0.0/UpdaterUpdate.exe

kev0819
10-17-2011, 12:11 PM
Hey, i recently posted... i have got the queueddownloads.exe in my directory.. what am i meant to do with it?

Masori
10-17-2011, 04:58 PM
Try downloading this, place it in your dawn of fantasy directory, and running it. It should bring your updater to the newest version, and it might possibly give me some more information on the issue if it doesn't work.

http://dofgame.com/updater/bin/Updater-2.1.0.0/UpdaterUpdate.exe

I placed it in my directory, but it says the same error : updaterupdate has stopped working. as soon as i run it.

Tyler Dodge
10-17-2011, 05:09 PM
I placed it in my directory, but it says the same error : updaterupdate has stopped working. as soon as i run it.
Hmm ok, well that means it's pretty close to definitely being an issue with your installation of the .net framework, which version do you have?

kev0819
10-18-2011, 01:54 AM
hi this is what i get in the queue downloads

Art/models/orc/walls/palisade/palisade_c.dfm|False|cf37cd304e12f4570aa644f40acb0 feef1c8efbf
Art/models/elf/walls/palisade/palisade_b.dfm|False|11e9837626f150a30fab94abd78bd df8a888f8dc
Art/interface/Orc/PauseMenu.dds|False|a330bb631d1ad1d6f79350a1533edb 53d0957983
Art/interface/Elf/PauseMenu.dds|False|00b6f57f706534accc33ed7c03462e 4d33438c8f
Art/interface/Men/PauseMenu.dds|False|acef9a2ccb71192afb66f6ae000ea8 6513aa311a
Art/models/orc/walls/palisade/palisade_b.dfm|False|745ea4e8437e8a0d8ccf91e115e19 b464d298dfb
Art/models/elf/walls/palisade/palisade_a.dfm|False|502512f07cadbf764d519c7cbe4e0 cbefec8e42e
Art/models/orc/walls/palisade/Palisade_A.dfm|False|6f7d3aa1061b5552855bfa3d76fd7 1c5f86dd027
Homeland.mithpak|True|d9cd3ea80bf5a27e1313a47dca40 edfc9021d118
Localization_English.txt|True|fd12fd5ebfe195fe9e78 e1c02f387676bfaee098
Quests.mithpak|True|cccdce5acb70f639bed5de6a6db093 bcc304994c
Regions.mithpak|True|04f67e02d4cc0ea4ab84662ce6d3a d14b93e78f2
Resource.mithpak|True|0b28505cdca9662127714b834965 59586d7d3add
Towns.mithpak|True|c34fce501bb43838f81e062a2bc2dc1 053c92acf

Masori
10-18-2011, 04:14 AM
Hmm ok, well that means it's pretty close to definitely being an issue with your installation of the .net framework, which version do you have?

I have in my programs : Microsoft.NET framework 4 client profile / Microsoft.NET framework 4 Extented.

Masori
10-22-2011, 07:07 PM
I have in my programs : Microsoft.NET framework 4 client profile / Microsoft.NET framework 4 Extented.


So i've reinstalled Microsoft.NET framework 4, but same problem again... need some help ^^.

Matt117
10-23-2011, 06:52 AM
Now it works for me thx for support :)

Sabatis
10-25-2011, 06:29 PM
heo together,
bought the game today
installed it and damn ^^ the same problem as Masori and some others
already tried the updater update u posted
also i reinstalled .NET framework but no it doesent seem to work

operating system:
Win 7 Home Premium
.NET framework:
v4.0.30319

Tyler Dodge
10-25-2011, 06:37 PM
Could you upload a screenshot of when it does the error? That should help me diagnose it a bit

Sabatis
10-26-2011, 08:29 AM
here two shots
1st: starting from desktop
http://imageshack.us/f/256/doflaunch.png/
2nd:starting from path
http://imageshack.us/f/4/doflaunch.png/


tried them both starting normal and as admin

Tyler Dodge
10-26-2011, 09:10 AM
Just to make sure, could you try installing the version of .net linked here. http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=24872

Sabatis
10-26-2011, 01:34 PM
installed the german vers on ur link but got still the same error

Sabatis
10-27-2011, 08:20 AM
here the details of the error

Problemsignatur:
Problemereignisname: CLR20r3
Problemsignatur 01: dofupdater.exe
Problemsignatur 02: 2.1.0.0
Problemsignatur 03: 4e9f24f6
Problemsignatur 04: System.Core
Problemsignatur 05: 4.0.0.0
Problemsignatur 06: 4ba1dfee
Problemsignatur 07: 458
Problemsignatur 08: 28
Problemsignatur 09: System.EntryPointNotFound
Betriebsystemversion: 6.1.7600.2.0.0.768.3
Gebietsschema-ID: 1031
Zusatzinformation 1: 14d7
Zusatzinformation 2: 14d754c92e9b40a814402f82ef9a73f7
Zusatzinformation 3: 0cdf
Zusatzinformation 4: 0cdf47f862869dafd99448d12539a9bc

Konstantin Fomenko
10-30-2011, 12:26 PM
Hi Stabatis - we had to assign Tyler a new project for two days - but he`ll be back trying to fix your issue on Monday.

DeMoN3321
12-18-2011, 08:34 PM
Hi dunno if this thread still being worked on
I am have same problem as "Mkendrik" user
-DoFUpdater stop responding when after "submit key"

sorry for if english bad, my checker person is no here now to help

Griegor Mcvennor
12-20-2011, 03:26 PM
Hello,
I had an idea that may or may not help. Does it only do it when you submit the key? Do you have a firewall on your computer that might be blocking DOF's connection to the internet?

This is most likely a long shot but try turning off your firewall and then start DOF and try to register the key.

DeMoN3321
12-21-2011, 04:15 AM
hi thanks for a reply at least, unfortunatly it did not work :(

mm yes its only when i submit my key and ive pretty much given total firewall access